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"The experience here was awesome. Location was great. Room was small but I think thats the norm in Japan. Gym was really great. Onsen was perfect, it was so cold in Kyoto and the onsen was open every night till 1 am so coming back to warm up there was the best. Breakfast was very good. "

"Incredible very friendly amazing people the rooms were nice big and very clean beds were comfortable "

"Back after 2 years, the hotel is still well maintained and with same amazing amenities provided as before. Their front desk service for foreigners has improved and more systemic."

"Very helpful and kind staff, beautiful hotel and clean facility. I would 100% come back here again if I visit Kyoto!"

"We stayed at Cross Hotel Kyoto with our family and had a great experience. The room was spacious, very clean, and comfortable, which made our stay with kids easy and relaxing. The staff was incredibly friendly, polite, and always willing to help with anything we needed. The hotel is in an excellent location central but perfect for exploring Kyoto on foot or by public transport. The common areas are modern and well designed, and everything felt well organized and thoughtfully managed. Overall, a very comfortable and pleasant stay. We would definitely recommend it for families as well as couples or travelers looking for a stylish and well-located hotel in Kyoto."

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"Great service from staff and nice rooms and amenities "

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"Warm welcome, excellent service and fabulous onset. Highly recommend the resort for a truly traditional Japanese experience."