Pacific Coast Hotels

"Breakfast was great"

"Stunning views, but fundamental service failures and absent management. While Sababa Resort looks beautiful in photos, my actual experience was far from a 'resort' stay. We were left without water from 12:45 pm until 11:30 pm. Not being able to use basic bathroom services for nearly 11 hours is unacceptable at this price point. To make matters worse, management was completely MIA. After sending a WhatsApp message and being told it would take 2–3 hours, they stopped responding entirely. On top of the water issues, many rooms lacked light and the Wi-Fi was unreliable. Speaking with other guests, it seems these 'technical issues' are a daily occurrence here. While the ground staff are lovely people, the lack of leadership and accountability from management is a dealbreaker. You can find the same views and better amenities nearby for a fraction of the cost. Save your money and stay elsewhere."

"Our room was clean, and the bed very comfortable. The decor and feel of the room is totally Antigua Guatemala. We had a noise problem with the room and the hotel management went above and beyond to resolve the issue. We were totally satisfied with the quick response and resolution. "

"Great overall"

"Great location on a quiet street w/a short walk to town center. Attentive staff, clean rooms, decent food. Relaxed lounge, bar area & well kept grounds in a colonial setting made for a pleasant stay. Definitely recommend Antigua Porta hotel."

"The bathrooms are in awful condition. The worst we ever had "

"Hotel clásico, mantiene la esencia de lo tradicional y antiguo. Cerca de sitios de interés, restaurantes, tiendas de artesanias, y cerca del arco y del parque central. Nos pareció bien por el precio con añgunos aspectos a mejorar… volvería y lo recomiendo."

"Wonderful hotel, will be back!"

"Beautiful place definitely we gonna come back next trip back to Guatemala "