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"Great staff and great people"

"Brilliant 5* property in Heart of capital. Rooms are very spacious, clean, and top quality Staff from start to end are excellent. Hotel look, cleaning, atmosphere makes you feel you are in 9* property. Excellent for value, Its next to shopping mall so you cannot go wrong. Most international brands and food chains. You get to see the iconic King Faisal Mosque from the room, breakfast area and roof area. It has best restaurants in the country with roof top on 24th floor with spectacular views of entire Islamabad I had 5 twin classic rooms, one executive suite all as good as each other. It has best indoor pool, gym, suana, i ever seen I am surely going back again for at least a week.. Chef Sidaqat looked after us he is a true gentleman. Anyone going Pakistan i highly recommend this hotel than any other in Islamabad "

"Yes, everything was exceptional "

"spotless rooms, all amenities present. However the shaving kits are very very basic and poor qualities, causing many abrasions to the skin. Surely these could be improved . The safety box did not work.The menu at Marco Pole was rather monotonous , I stayed I stayed 12 days and got bored with the never changing menu. The front desk is very helpful, at times they are mobbed by the unruly guests who pay no attention to making a que for their turn, instead create a rukus and shouting. It is very troublesome."

"The room was lovely spacious and clean, all the staff were friendly and helpful, there was a great selection at the breakfast buffet"

"Excellent service. Rooms were very clean. Excellent breakfast. Super bathrooms. My only concern was overbooking and we have to wait and convince them that we had 4 rooms. They didn’t have confirmation from Expedia for 4th room which was never expected with Serena hotel . Someone at the hotel changed our booking. Later they admitted 4th room."

"Very good location, rooms are very clean and comfortable mattress. The staff are friendly and ready to help. Breakfast is also very good, with very good local dishes in addition to others. "

"Nice stay , first room had cleaning issues but we were upgraded to executive suite which was very nice and clean, over all very good stay . "

"Nida and Zainab was amazing, everything was perfect thank you! I will definitely be coming back to stay with you guys!"