Pensacola Hotel Guide - Palafox Shopping Center hotels in Pensacola, United States of America.

"May 13th-15th 2026 Appearance from the outside is very appealing. Was welcomed when I 1st walked up to check in Katrina was very hospitable she gave the Hubby & I a goodie bag with peanut butter & cheese nabs (nostalgic reminded me of my childhood as those were & are my dads favs), a granola bar & 2 bottles of water! There were also complimentary goodies like sleeping eye masks & earplugs thankfully we didn't need the earplugs as we had a nice quiet, comfy stay! So sweet & thoughtful of you guys to offer that as I can imagine it can get rather noisy on the weekends! Icing on the cake on day 2 when we were heading back to our room from the cruise Katrina remembered us & asked how we were doing & how our stay is going! I loved her personality! The lobby was nice & the complimentary breakfast has a wide variety of things to choose from! We stayed in the Studio King Suite room was clean & comfortable, the Kitchen has a full sized freezer fridge combo, microwave & stove top to cook in or on if you'd like! They aslo had pots, mixing bowls, plates, bowls, glasses, coffee mugs, toaster, knives, serving utensils, silverware, deep sink, dish rags ~n~ dish soap! Bathroom was spacious loved the walk in tub with the sliding glass door! Bed was comfy & pillows were fluffy! Forgot to take pictures of the room on the first day so the perfectly made bed had already been slept in haha! They have a pool outside with a lift which I love & the patio area was perfect with a firepit & grill!"

"Kind staff, clean room, easy check-in."

"Virtual check in was pretty obnoxious. It's just not a welcoming experience to a property at this price point. Also, no on site breakfast or even like a coffee bar. Honestly the only employees on site are working at the restaurant, and only in the evenings. It's basically a shared air bnb. Oh and the pillows were awful."

"The staff was great especially at the front desk. Overall, it looks clean but when walking with socks, our white socks turn black. The tub was clogged so every time we showered, it filled up pretty quickly. The location was very convenient for my needs. Overall, it wasn't too bad. I wish we had more option for breakfast. Parking was great!"

"The location was perfect for our plans. The room is clean with all the amenities required and parking spaces were no problem. The host was able to inform us in checking in/out procedures etc. There is a binder inside the room for the basic info. We like the old house but we will probably reserve another room in that building on our next visit because on the last night we notice how dark it can get outside the door, I guess that's why it's called the "Hideaway"."

"My husband found a flea on him. You might want to get it sprayed. We also had to buy fresh coffee and some toilet paper which I always stock in mine. No extras at all. It wouldve been nice to have a nightlight in the bathroom, especially with unlevel floors. Not real impressed. "

"The interior was beautifully appointed and thoughtfully equipped. The host was very responsive both before and during the stay. The exterior was very disappointing. The yard was not well kept and there were holes in the fence so our small dog would not have been safe there. We discussed this with the host, and he intends to take care of it as well as consider some railings on the front porch."

"It felt like visiting my grandmother‘s house. Because nowadays it’s hard to go back to grandma’s when she’s not there anymore.To be welcomed with open arms just felt comfortable talking to the lady and just never wanted to leave."

"Great house for our girls trip, back yard with the seating area was very nice. Communicating with the owner was very easy. We felt safe and comfortable.Will rent again"