Palm Jebel Ali 2024 Holidays

I wss surprised by the size of the rooms i got the 3 bedrooms suites its huge i loved the view and the location staff are very friendly and welcoming

The manager Mr Abdul Karim, the person behind the counter Miss Iman, Mr Wagat even the person in charge of the cleaning room Mr Tahib. All of them made our staying memorable! Thank you all! PS i do not remember all the names but I have to thank the whole team. The food was great too! The try breadfast, lunch and dinner, it could not be better.

It was well kept but for the gym and part of the service

The meals and dining option was a disappointment. Breakfast was the same everyday I was tired of eggs by the 3rd day. They often only change one ingredient in the meal options daily. Example, chocolate chip pancakes change to raisin or the chick peas in the Indian vegetarian option change to green peas. Don’t bother to bring anything classy to wear to the “restaurants.” ALL meals are buffet style including the specialty restaurants you must use the RIU app to make reservation for. I also noticed three people sticking their hands directly into the buffet tray and popping the food directly in their mouth. I notified staff and they didn’t even remove the tray. For late night they only have burgers, hotdogs and mini chocolate muffins. One morning I went to the continental breakfast only to see the leftovers from the late night food options. I notified front desk about this. After the 2nd night we stop having dinner there and just go out to eat a late lunch and have dinner before we get back. The staff was pleasant, rooms kept clean and the beach has ample lounge chairs and umbrella. Was difficult to use the pool as their were filled with kids. Overall I wouldn’t go back.

Cordial staff, nice amenities with kitchenette and washer Wish the hotel and restaurant are more tied together so when eating can be charged to the hotel room and not pay everytime you eat