Universal Hotel Neptuno - Adults Only

Travelers sip cool drinks by the pool or dine with stunning views at this adults-only retreat, just steps from the white sandy beaches of El Arenal

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Where to?

Dates

January 2026

16

February 2026

Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers - Universal Hotel Neptuno - Adults Only (Palma de Mallorca)

Terrace/patio - Universal Hotel Neptuno - Adults Only (Palma de Mallorca)

Junior Suite, Balcony, Sea View (Frontal) | Balcony - Universal Hotel Neptuno - Adults Only (Palma de Mallorca)

Daily buffet breakfast (EUR 15 per person) - Universal Hotel Neptuno - Adults Only (Palma de Mallorca)

Universal Hotel Neptuno near El Arenal Beach offers beachfront dining and tranquility. Guests love the sauna, PM1114 bistro's cuisine, in-room WiFi, poolside bar, and bike rentals. Previous guests consistently praise the attentive staff.

Excellent

Popular amenities

Free Wi-Fi
Restaurant
Air-conditioning
Gym
Breakfast available

Room options

Check availability for these dates

Tonight

Jan 16 - Jan 17

Tomorrow

Jan 17 - Jan 18

All rooms

1 bed

2 beds

Showing 7 of 7 rooms

Double Room, Balcony

Good

Highlights

Balcony

Soundproofed

Air conditioning

Mini-fridge

Flat-screen TV

Blackout curtains

Hairdryer

Private bathroom

23 sq m
Sleeps 2
2 Single Beds OR 1 Double Bed

Double Room, Balcony, Sea View

Exceptional

Highlights

Balcony

Soundproofed

Air conditioning

Mini-fridge

Flat-screen TV

Blackout curtains

Hairdryer

Private bathroom

23 sq m
Sea view
Sleeps 2
2 Single Beds

Double Room, Balcony, Partial Sea View

Very good

Highlights

Balcony

Soundproofed

Air conditioning

Mini-fridge

Flat-screen TV

Blackout curtains

Hairdryer

Private bathroom

23 sq m
Partial sea view
Sleeps 2
2 Single Beds OR 1 Double Bed

Junior Suite, Balcony, Partial Sea View (Lateral)

Highlights

Balcony

Soundproofed

Private indoor hot tub

Air conditioning

Mini-fridge

Flat-screen TV

Blackout curtains

Separate bedroom

40 sq m
1 bedroom
Partial sea view
Sleeps 2
2 Single Beds

Junior Suite, Balcony, Sea View (Frontal)

Exceptional

Highlights

Balcony

Soundproofed

Air conditioning

Mini-fridge

Flat-screen TV

Blackout curtains

Separate bedroom

Separate bath and shower

32 sq m
1 bedroom
Sea view
Sleeps 2
2 Single Beds

Suite, Balcony, Partial Sea View (Lateral)

Highlights

Balcony

Soundproofed

Air conditioning

Mini-fridge

Flat-screen TV

Blackout curtains

Separate bedroom

Private bathroom

40 sq m
1 bedroom
Partial sea view
Sleeps 2
2 Single Beds

Junior Suite, Terrace, Poolside

Very good

Highlights

Balcony

Soundproofed

Air conditioning

Mini-fridge

Flat-screen TV

Blackout curtains

Separate bedroom

Private bathroom

32 sq m
1 bedroom
Sea view
Sleeps 2
2 Single Beds

About the area

Located in Palma de Mallorca, Universal Hotel Neptuno - Adults Only is in the city centre and on the beach. Plaza Espana and Plaza Mayor de Palma are notable landmarks, and the area's natural beauty can be seen at Playa de Palma and El Arenal Beach. Port of Palma de Mallorca is another place to visit that comes recommended. Practise your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails in the area.

Visit our Palma de Mallorca travel guide

Calle Llaut 34, Palma de Mallorca, Palma de Mallorca, Mallorca, 7600

What's nearby

Playa de Palma - 2 min walk - 0.2 km
Hipotels Convention Centre - 3 min walk - 0.3 km
La Porciuncula Church - 10 min walk - 0.8 km
El Arenal Beach - 17 min walk - 1.5 km
Port of El Arenal - 7 min drive - 2.2 km

Getting around

Palma de Mallorca Verge de Lluc Station - 12 min drive
Palma de Mallorca (PMI) - 20 min drive

Restaurants

‪Megapark - ‬2 min walk
‪Bierkönig - ‬4 min walk
‪Levita - ‬3 min walk
‪Abel's Rostbratwurst - ‬1 min walk
‪Nova Beach Lounge Club - ‬4 min walk

About this property

Universal Hotel Neptuno - Adults Only

Upscale hotel near Playa de Palma

Located close to El Arenal Beach, Universal Hotel Neptuno - Adults Only provides a poolside bar, a terrace and a coffee shop/cafe. This hotel is a great place to bask in the sun with a beachfront location, beachfront dining and free beach cabanas. For some rest and relaxation, visit the sauna. The on-site Mediterranean cuisine bistro, PM1114, offers breakfast, lunch, dinner and al fresco dining. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.

You'll also enjoy the following perks during your stay:

A seasonal outdoor pool and an indoor pool, along with sunloungers and pool umbrellas
Buffet breakfast (surcharge), bike hire and a round-trip airport shuttle (surcharge)
Tour/ticket information, concierge services and beach umbrellas
A TV in reception, a banquet hall and multilingual staff
Guest reviews speak highly of the helpful staff

Room features

All 100 rooms boast comforts such as laptop-friendly workspaces and air conditioning, in addition to perks such as free WiFi and safes.

More conveniences in all rooms include:

Hairdryers and shampoo
40-inch flat-screen TVs with satellite channels
Wardrobes/cupboards, balconies and mini fridges

Similar properties

On the beach, white sand, sun-loungers, beach umbrellas

Pool
Breakfast included
Spa
Free Wi-Fi

includes taxes & fees

18 Jan - 19 Jan

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Free offsite parking
Return airport shuttle (surcharge)
Area shuttle (surcharge) up to 30 metres
Bus station shuttle (surcharge)

Food and drink

Daily buffet breakfast available 8 AM to 10:30 AM for a fee: EUR 15 per person
A bar/lounge
A coffee shop/cafe
A poolside bar
A restaurant
Snack bar/deli

Restaurants on site

PM1114
Pool Bar

Things to do

Bicycle rentals
Bicycle repair station
Bicycle storage
Gym
Indoor pool
Sauna
Seasonal outdoor pool
TV in common areas

Conveniences

24-hour front desk
Laundry facilities
Luggage storage

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance

Business services

24-hour business centre
Meeting room

Outdoors

Beach umbrellas
Free beach cabanas
On the beach
On the waterfront
Pool loungers
Pool umbrellas
Terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible lounge
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk

More

1 building
100% renewable energy
3 floors
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Comprehensive recycling policy
Double-glazed windows
Humane treatment of captive wild animals
Local culture and ecosystem education
Locally-owned and organised tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Smoke-free property
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Hair dryer
Shampoo
Soap
Toilet paper
Towels provided

Entertainment

40-inch flat-screen TV with satellite channels

Food and drink

Espresso maker
Mini-fridge

More

Air conditioning
Desk
Energy-saving switches in guestrooms
Laptop workspace
Phone
Safe
Soundproofed rooms
Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2 AM

Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from 17 November 2025 to 27 February 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 16 are not allowed at this adults-only property; all guests 16 and older are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

Fee for buffet breakfast: from approximately EUR 15 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

Cashless transactions are available

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

The seasonal pool will be open from 14 April to 31 October

Guests under 16 years old are not permitted at this adults-only property

A car is not required for transport to and from this property

Property is also known as

Hotel Neptuno Playa de Palma

Neptuno Hotel

Neptuno Playa de Palma

Myseahouse Hotel Neptuno Playa de Palma

Myseahouse Neptuno Playa de Palma

Myseahouse Neptuno

Frequently asked questions

Does Universal Hotel Neptuno - Adults Only have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool.

Is Universal Hotel Neptuno - Adults Only pet-friendly?

No, pets are not allowed at this property.

How much is parking at Universal Hotel Neptuno - Adults Only?

There is free parking nearby.

What time is check-in at Universal Hotel Neptuno - Adults Only?

Check-in start time: 3:00 PM; check-in end time: 2 AM. Late check-in is available during limited hours.

What time is check-out at Universal Hotel Neptuno - Adults Only?

Checkout is at 11:00 AM.

Does Universal Hotel Neptuno - Adults Only provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Universal Hotel Neptuno - Adults Only located?

Located in Palma de Mallorca, this beachfront hotel is in the city centre and within 1 mi (2 km) of Playa de Palma and El Arenal Beach. Plaza Espana and Plaza Mayor de Palma are also within 12 mi (20 km).

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Universal Hotel Neptuno - Adults Only Reviews

8.6

Excellent

9.0

Cleanliness

7.8

Location

9.0

Staff & service

8.4

Property conditions & facilities

10/10 Excellent

Ronica

23 Jun 2025

Liked: Cleanliness, amenities, property conditions & facilities

The property and the staff was amazing! Even the area it is just across the street from the beach. The beach was stunning! Only thing is your in party central. If you wanted more relaxing wouldn’t be the best hotel for you. But still quite enough for sleep. We had an amazing time.

Stayed 3 nights in Jun 2025

8/10 Good

steve

22 Sept 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Disliked: Room comfort

Very nice hotel. Right across the street from the beach and in a great location along the beach broadwalk. Plenty to do around the hotel. Lots of nightlife within walking distance. Very nice pool area with a small bar and food available. Bar prices were very reasonable. My biggest problem with the hotel is the air conditioning. The temperature outside was only 27C-29C while we were there, however the room temperature we could only lower to approximately 21C-22C with the air conditioning on high continuously. We asked the hotel about this and they said that is the way all the rooms are.

Stayed 5 nights in Sep 2025

8/10 Good

Tobias Nils

23 Aug 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very close to the Playa's party hotspots. Nice pool. Very friendly staff, clean and calm rooms. Only downsight: mattresses were worn out (soft "hole" in the middle).

Stayed 4 nights in Aug 2023

10/10 Excellent

Richard

2 Sept 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I absolutely cannot fault my mini break spent at the Universal Hotel Neptuno. All front desk staff, in particular, German and Daniel, were extremely helpful, patient, bilingual and approachable. The ideal that you want and expect from any hotel front desk abroad but rarely receive in reality. However this was the case for me, so checking in, booking excursions, recommendations for places to eat out, directions, booking taxis, holding my luggage after check out, any additional requests etc etc were all made easier by having such a client focused dedicated front desk. Thank you again to German and Daniel. Also huge credit to the cleaning staff who made my room so presentable and such a huge pleasure to return to each day. Other services such as pool, restaurant, sauna, gym, having a beach front view were such a delight to enjoy too. I would certainly recommend this hotel to any one visiting Palma De Mallorca. Richard

Stayed 3 nights in Aug 2023

8/10 Good

leanne

28 Jun 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for a beach location

Great Stay, lovely sized room, The hallway water dispenser was a good idea. Nice pool area and lovely beach views, We didn’t eat here so cannot comment on that, But we had a lovely spacious suite at the end of the hotel so had clear views of the beach.. mega park was next door, but with the balcony doors shut you couldn’t hear any noise.

Stayed 2 nights in Jun 2025

8/10 Good

Mariel

4 Jul 2023

Liked: Cleanliness, staff & service, property conditions & facilities

The staff were absolutely amazing, especially Mariano from the front desk who solved every little thing we requested with a smile and fast. I would absolutely recommend this hotel especially if you like the party scene that Mega Park provides.

Stayed 4 nights in Jun 2023

10/10 Excellent

Daniel

3 May 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Super!

Stayed 1 night in May 2024

10/10 Excellent

mike

22 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities

I was worried this might be full of stag dos but it wasn’t. It was mainly couples. Hotel is fantastic and very chilled. The only downside was the beds. Two singles pushed together but move really easily so woke up in a different part of the room lol.

Stayed 4 nights in Apr 2025

8/10 Good

Christian

30 Jul 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything was very good so far and the staff very nice and friendly, we felt very comfortable. But the mattresses and some pillows were not good

Stayed 3 nights in Jul 2023

6/10 Okay

Carlo

24 Jul 2022

Disliked: Amenities, property conditions & facilities

The hotel itself is not bad (even if it is definitely not a 4 star hotel) but the location is terrible, in the middle of a little Germany full of drunk people

Stayed 7 nights in Jul 2022

8/10 Good

Pilar Cazorla

7 Sept 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Clean

Stayed 7 nights in Aug 2022

8/10 Good

Peter

15 Apr 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very windy at the pool. Photos show things differently. Lots of nightlife next door. Old hotel updated year 2000, well maintained. Very nice staff.

Stayed 3 nights in Apr 2023

10/10 Excellent

Vildana

7 Jul 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great staff - the housekeeper was stellar. The servers were kind and attentive. Pilar was kind and did an excellent job in surprising my husband for his birthday. The cake was fabulous and the prosecco was nice too. Honestly, the only down was the kids partying all night around the hotel, but this is not in the hotel's control. Would recommend the hotel for sure!

Stayed 4 nights in Jul 2022

10/10 Excellent

Jokin

28 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

.

Stayed 2 nights in Apr 2025

4/10 Poor

Kathleen

3 Aug 2022

Liked: Staff & service

The property was totally fine but the outside beach was very dirty and not well kept.

Stayed 3 nights in Jul 2022

6/10 Okay

Ermin

19 Jul 2023

Disliked: Staff & service, property conditions & facilities, room comfort

Very dated hotel but on the beach

The only reason you should consider this hotel is because of the location. Its on the beach and next to Mega park for those who want to party. Other then that this room is very very very dated.... Like 1990- 2000... Definitly not worth the money....

Stayed 3 nights in Jul 2023

10/10 Excellent

Alexander

4 Sept 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I didn’t like the ants in the bathroom

Stayed 5 nights in Aug 2023

8/10 Good

Anne

14 Nov 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Der Ausblick war leider nicht schön aber sonst war es vollkommen in Ordnung! Schöne große Zimmer und der Strand nicht weit! Frühstück war super ! Würde es wieder buchen.

Stayed 6 nights in Nov 2025

10/10 Excellent

.

1 Nov 2025

Liked: Cleanliness, amenities, property conditions & facilities

Zimmer war top, Frühstücksbuffet sehr gute Auswahl, top Lage

Stayed 3 nights in Oct 2025

8/10 Good

Sven

27 Oct 2025

Liked: Amenities

Schönes Hotel, wir hatten ein Zimmer direkt Meerblick, wirklich schön, Frühstücksbuffet, hervorragend, große Auswahl, frisches Obst, direkte Lage neben dem Megapark, trotzdem hat man ihn kaum gehört. Toller Pool und toller Meerblick.

Stayed 1 night in Oct 2025

10/10 Excellent

Marco

22 Oct 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Ein super Hotel direkt neben dem Megapark in erster Strandreihe. Man kommt vorne durch den Frühstücksraum direkt auf die Strandpromenade. Das Frühstücksbuffet beeinhaltet alles was man benötigt. Zusätzlich kann man sich Eier Benedict, Omelette oder Pancakes frisch individuell zubereiten lassen. Die Zimmer sind sauber und geräumig und der Pool ist groß mit genügend Liegen. Insgesamt ein gutes 4-Sterne-Hotel an der Playa de Palma. Wir kommem wieder :-)