Hilo Hotel Guide - Panaewa Rainforest Zoo hotels in Hilo, United States of America.

"Nice and quiet, no AC in the room but a ceiling fan and a fan on a stand that you can move to wherever you need it. "

"Help come immediately when the landline phone didn’t work. Hair dryer didn’t work and they brought another immediately. Great service"

"Terrific room with a lanai and view of the Hilo Bay. Always an enjoyable experience at the Grand Naniloa Hotel Hilo!"

"The front desk staff was very friendly and helpful in locating the best room for our preferences. In addition to the bedroom furniture, it seems that the hotel common areas and grounds have been recently remodeled. However the bathrooms, windows, and doors are in desperate need of an upgrade. The hotel is very close to the airport so it can be convenient but when the planes went overhead it was very loud, and the walls are so thin we could hear the people in the next room conversing. We were worried about the small window air conditioner not working well, but it cooled off nicely. "

"Flawless experience! It’s been a long time since I’ve stayed somewhere that had everything I needed. We truly appreciated the early check-in, and we will definitely book again! The only thing we would have loved was a TV in the bedrooms — otherwise, perfect stay. Thank you!"

"Condo was very clean, well equipped and Terry was quick to respond to our questions. Highly recommend! "

"If I could rate this condo higher than 5 stars, I would. My wife and I are extremely picky about cleanliness when staying in VRBO’s, hotels, etc. We were very pleased with how clean the condo was. My wife and I spent a week on the Big Island, splitting our time between Hilo and Kona. After staying in this condo, I wish we had spent the entire week in Hilo. We loved the condo, loved Hilo, and have zero complaints. We will definitely stay at this same condo the next time we visit Hawaii. "

"This was our second time here, the first being one week in April 2025. Once again we appreciated the serene views & two lanais overlooking Wailoa State Park, the fully stocked kitchen, the portable cooler & pool towels (for picnics) & the host's notebook of clear, thorough instructions re: parking space, evening security protocols & keys, laundry room down the hall, recommendations for restaurants, sightseeing, etc. A gem of a location for walking into town, park enjoyment & sightseeing " headquarters". It was excellent for our intentional combo: 50 % Relaxation, reading, napping, walking 50 % excursions! "

"This is the best property in downtown Hilo! It clean, modern, updated with the best furniture and most of all has an AC in every room. There’s a laundry room right down the hallway from the condo.This condo was the best part of our stay. I would give it 10 stars! "