Geneva Hotel Guide - Parc Bertrand hotels in Geneva, Switzerland.

"Nice contemporary hotel in great location. Significant noise coming from the shower and room next-door."

"Great location "

"Perfection"

"Excellent hotel with a friendly and helpful staff. The breakfast was the best I have ever hat at an hotel. Excellent quality and variety of food items. The location of the hotel on the edge of old town is a great benefit. I look forward to staying at Citizen M hotels in other locations."

"The HVAC in the room pretended to work but the temperature didn’t budge in two days. It was hotter in the room than outside"

"Abhorrent staff. I booked a stay for June which I immediately noticed was booked incorrectly for May instead. I was on the phone with them within 10 minutes of the booking to cancel/change my stay and the staff was extremely rude and would not refund me ANY of my money. On top of that the staff was incredibly unfriendly. I would avoid this place like the plague, they will try and swindle you."

"Hotel was clean and the hotel staff very helpful and friendly. The breakfast was limited in variety but overall good. Was disappointed that the room was quite warm as the A/C wasn't switched on and needed to be done centrally. Also the hot water in the room was rather limited. There was a bottle of water provided but not replaced"

"Room was clean and it had basic amenities, however room was smaller than advertised"

"No air conditioning when we visited don’t we very warm in the evenings."