Melia hotels in Parque Regional del Sureste, Community of Madrid

"Everything is good"

"The waiting time at the front desk for check-in was ridiculous and even when we finally got a room, the young lady who might've been knew sent us to the wrong elevators. Other than that it was a very nice hotel and a good location."

"This is a really cute little hotel and a great part of Madrid. The rooms are kind of small but very comfortable but it’s the staff that’s truly outstanding. They couldn’t do enough and we’re just a pleasure to talk to."

"Excellent location. Walked everywhere to all must- visits in the city. Only a short taxi ride to Park Guell and Camp Nu."

"Good location right on Gran Via. Staff was welcoming, but room size is too small. "

"The room was big and clean. The kitchen was good. Its so close to La Plaza Mayor and Plaza del Sol. Everyone was so amicable and courteous. "

"Everything was very clean, the staff was very friendly, and the food was great. "

"Okay stay for a day"

"This hotel is awesome if you need a good night sleep and are craving a feeling of luxury at a great price. The soundproofing is awesome. I didn’t hear any doors slamming or any voices or street noise or anything. And I’m super sensitive! One thing to keep in mind is that there isn’t coffee in the rooms unless you get a particular room category which is two levels above superior apparently. I had a superior room and there was a kettle and some Nescafé instant coffee and teabags. There is a machine that you are free to use downstairs and you don’t have to pay, but it is only available in the afternoons and in the evening. So if you want an espresso or a cappuccino or you’ll go down to the bar and order it and buy it. This was odd to me because the other places I stayed in Spain had espresso machines in the rooms and little pods. Front desk staff was a mixed bag as far as customer service but I think that that’s kind of normal in Spain – they don’t take customer service as seriously as they do in America. I tried lots of smiles and jokes and was definitely speaking Spanish, and I barely got the guy to crack a smile. Oh well!"