Liverpool Hotel Guide - Penny Lane hotels in Liverpool, United Kingdom.

"Lovely spacious room, all fixtures and fittings new and undamaged , bar area comfortable and inviting "

"Staff were very friendly. The whole place was spotless. Very close to city centre. Would definitely stay again."

"The hotel had all the amenities you might need and parking is a bonus. It was also close to the student area which was great as walking distance from my sons . The reception staff were efficient but not especially friendly. The disappointment was the breakfast. We walked into a dark room without set tables there was some ham and cheese on a plate as well as a few other bits and a loaf of mouldy white bread. Every person that walked into the room had a look of disappointment. It wouldn’t take much to improve this experience. The hotel would be better not to offer breakfast at all as it really did disappoint."

"Check in was simple and we left our luggage pre-stay whilst meeting a friend travelling on a later train. Room was clean and stocked with amenities in bathroom and fresh milk and bottled water in fridge. Overnight the room was quite warm even with heat on low. Windows opened but then a little noisy due to proximity of theatre and train station (both handy for us as we were on a theatre trip). Breakfast was pleasant and tasty. Checkout as easy as check-in. Staff were helpful and friendly throughout the stay. "

"Clean, well located for the city centres and docks"

"Lovely room and testey "

"Summary: hotel is under renovation. It will almost certainly look better once that's done. Specifically: When I visited, all common areas on the ground floor were under renovation, and the rooms themselves could use some renovation of their own. Note that the listing is inaccurate: the bar does not actually exist (yet). Additionally, various aspects of the rooms are poorly maintained. For example, there was a substantial crack in the wall beneath the window in my room. The shower was sputtery and somewhat clogged. The window struggled to keep out the wind. And the sound insulation was not impressive. All that being said: the building is very impressive, and even a little bit of renovation would really make a huge difference. The bed was comfortable, and the location was convenient. Ultimately, it did the job, I just wish the listing hadn't lied about breakfast in the bar."

"Everything was fine except that the property needs a little work, such as the missing bathroom shelf and door handle, Also one of the blankets on one of the beds was very stained. There were no proper working lamps in the bedrooms."

"The man at check-in was so downbeat and abrupt. He told me that I had two keys as the toilet and all washing facilities were remote. This was not noted anywhere during booking. This room was over £100 I should note. I then went to the room and it was absolutely tiny. A hard double bed with a tiny single wobbly wardrobe and small table. The only light was a 600mm x 900mm skylight window with a poor blind. Had to be open to make the room a bareable temperature but the light and noise as a result made sleep very difficult. The bathroom down the corridor that was not signed as being a bathroom so I had to go back down the three floors to reception to confirm the bathroom location. It had a really poor power shower, toilet and small sink. The washroom was shared with at least 5 rooms. I will never be going back. Horrible night in a claustrophobic room. Travelodge etc are a major step up in quality and service for comparable price."