Miami Hotel Guide - Pepper Park Tennis Center hotels in Miami, United States of America.

"Horrible"

"My stay there was great. Clean place about 10 minutes from MIA airport. "

"I pre-paid when I booked, but was charged again when I checked in, despite showing my receipt for my initial payment. I disputed this at checked out, where after investigation and confirmation that I did pre-pay was found by staff, they assured me that a refund for the charge at check-in would be refunded. 2 weeks later, still no refund has been reflected. I checked in near midnight after a late flight into Miami. I only booked this hotel as it had laundry facilities available. However, the machines only take quarters, but the front desk could not provide any change to use them, nor did they sell any laundry detergent at the front desk (gift shop was closed by the time I checked in). I was told that the shop would open at 2pm, which would be after check out time, which wasn't helpful. When I chexked out at noon, I found the gift shop was in fact open, so the staff the night before was not even accurate with their own operating hours. I had to leave the property in the middle of the night to get change and detergent, which defeated the purpose of finding a property with facilities to utilize. In the hour between checking in and discovering that the hotel had nothing to help me utilize the laundry facilities, someone scraped the side of my car (parked near the entrance door). We asked the front desk to check the cameras to see what happened, they said we'd have to wait until the morning to ask the manager. The whole stay was frustrating & disappointing. Never again"

"Room floors were so dirty my feet were black and all my socks, the staff was rude and hardly spoke English. The breakfast always disgusting and everything was empty all the time. This hotel has deteriorated since we were there 2 years ago "

"We had a wonderful time there definitely going back again "

"Great location "

"Great location, staff were very friendly and inviting. The pool was so nice "

"Yes"

"Horrible ese hotel súper viejo y sucio, pienso que está a punto de derrumbarse y el personal terrible también "