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Reviews of Hotel Toscana Verde

4 out of 5
Hotel Toscana Verde
Via Penna 2, Pergine Valdarno, AR

Reviews

7.4

Good

Rating 10 - Excellent. 9 out of 41 reviews" "
Rating 8 - Good. 19 out of 41 reviews" "
Rating 6 - Okay. 4 out of 41 reviews" "
Rating 4 - Poor. 6 out of 41 reviews" "
Rating 2 - Terrible. 3 out of 41 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Room comfort
This might be an exceptional hotel, but is is not
Spacious rooms and corridors, plenty of parking space. Rooms are clean. My suit had two bathrooms, both needed some repairs. Kitchen was equipped, there were even oil, vinegard and some spices available. WiFi coverage was lousy in the badroom, we had hundreds of TV channels all in italian. For breakfast you can have different panettones or toast bread, ham and cheese, two types of cereals, coffee, juice and water. To conclude: this might be a great place for great holidays if it was better managed...
Stayed 5 nights in Aug 2017
Thank you for your tips! Regards

8/10 Good

Ian, Luton

Liked: Cleanliness, staff & service, room comfort
Toscana Verde - Restful time in Tuscany
Well situated hotel in Tuscany, if you are looking for a peaceful time. Beautiful countryside, very helpful staff and good massages in Spa. Pool was good size
River Arno at Ponte Buriano
View from terrace at night
View of pool from terrace
Stayed 7 nights in Jun 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Definitely not 4 stars as advertised. Maybe a 2*
I stayed on second floor and internet was very crucial for me. Unfortunately wireless signal was so week, that I never been connected to hotels internet. Shower was leaking everywhere. One light never work in the room. Shaver Socket in the bathroom not compatible to shaver. Breakfast was very poor, really small selection of food was served.

4/10 Poor

Arleen, San francisco, ca

Disliked: Staff & service, room comfort
Staff not helpful at all
Hotel was dark they leave lights off for conservation reasons but can be very daunting in the evening. The room air conditioner didn't work well at all they are more like swamp coolers and do not keep the room cool. Needless to say it was so hot it was uncomfortable in the evening. They are very cheap about leaving enough toilet paper etc. You have to ask and when you do they give you a funny look. Overall the pool area was nice and bkfst was included which is coffee and different types of breads and cheese and meats so that was decent enough. But as far as this hotel having modern updates they definitely lack and if you go in the summer watch out as the room will be stifling hot they need to have room fans but don't have any and the cooling systems suck!

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The worst hotel ever!
The worst stay in our entire life! The place is a restored country building and the material they have used are very poor, so there is no insulation on the roof and the rooms are getting hot inside like ovens! In the unit the placed 3 air conditioning unit two of which not working and one working a little, the bathrooms are internal so there is no ventilation except a small fan and if is possible are getting even hotter. The room temperature in July was so unbearable that we have to leave the room in the middle of the night before getting sick! Of course nobody at the reception to talk to during the night!

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ikke 4 stjernede hotel
Der var tørt toastbrød hver morgen ingen lækker frugt Personalet virkede sure var meget langsomme om at fylde op med pålæg og diverse til om morgenen Frokost og aftensmad var meget begrænset hvad man kunne få Poolbar åbnede først kl 15 -15 30 vi havde gået fortalt poolbaren åbnede kl 12 30 og poolen var åben fra kl 10- 19 30 Føren til værelset kunne man ikke åbne med kortet der hørte til værelset så skulle bruge nøgle Det svarer slet ikke overens med de 4 stjerner hotellet har kun 2 måske 1,5
Stayed 7 nights in Jul 2022

4/10 Poor

Jeanne

Travelled with family
Disliked: Cleanliness, room comfort
Hotel Toscana Verde
Morgenbrødet var meget tørt der var kun toastbrød der var meget kage ingen lækker frugt. Der var også æg de var hårdkogte kolde og grønne inde ved blommen. Meget dårlig morgenmadsbuffet Personalet virkede ikke glade for deres job de var ikke smilende og de var længe om at fylde op på morgenmads bordet. Døren til værelset virkede ikke meget kortet man skulle næsten sparke døren op Vi måtte hente en personale og han kunne Helle ikke få døren op så vi fik nøgle og den brugte vi 5 dage ud af 7 bruseren kunne ikke sættes op i højde den faldt ned da den ikke kunne strammes Poolbaren sagde personalet den åbnede kl 12 30 men den åbnede først kl 15- 16 30 og lukkede kl 19 Det virkede som om dem der arbejdede i poolbaren bare åbnede når de havde lyst. Det er helt klart ikke et 4 stjernede hotel som de skriver de er Kun 2 stjernede svare det til Man kan heller ikke købe ordentlig aftensmad eller frokost på hotellet og det burde man kunne hvis det er et 4 stjernede hotel Tørre panini laver de og de var kolde Ikke noget ordentlig menukort til aftensmaden kedeligt udvalg både til frokost og aften Vi oplevede der var bryllup det er jo fint nok Men der blev ikke sagt der blev holdt noget så der var musik til kl 2 30 om natten gab vi var trætte dagen efter. Det er ikke Ok man ikke lige fortæller dette til de gæster der bor på hotellet. Hotellet går kun 2 stjerne herfra
Stayed 7 nights in Jul 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in May 2022

8/10 Good

Lenita

Travelled with partner
Liked: Cleanliness, amenities
Vastaanoton neiti oli ammattitaitoinen ja erinomainen asiakaspalvelija
Stayed 4 nights in Apr 2022

8/10 Good

Khrystyna

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2021

8/10 Good

Xania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Netter Aufenthalt
Der Aufenthalt war kurz - wie blieben nur eine Nacht. Unser Zimmer war aber komfortabel. Es sah aus, als wäre es vor noch nicht all zu langer Zeit erneuert worden. Es war sauber, wie auch der Rest der Anlage, zum Beispiel der Pool. Das Frühstücksbuffet war nicht besonders gross, aber es reichte längstens und es gab verschiedene Kuchen. Das Personal ist freundlich und speditiv.
Stayed 1 night in Sep 2021

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, amenities
Camera bruttissima. Wi-Fi non funzionante. Tv non funzionante. Aria condizionata bloccata sui 20 gradi, ci siamo letteralmente ghiacciati. Odore molto sgradevole nella stanza. Asciugamani con cattivo odore. Le foto del sito non rispecchiano assolutamente la stanza che ci è stata data. Abbiamo richiesto 2 volte un cuscino in più, mai arrivato. Colazione deludente.
Stayed 1 night in Aug 2021

8/10 Good

serban

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

8/10 Good

Fabio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2021

6/10 Okay

Nicola

Camere non insonorizzate
Camere per niente insonorizzate. Si sentiva tutto ciò che accadeva nella stanza confinante. Relax zero.
Stayed 1 night in Sep 2020

10/10 Excellent

Paolo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Viaggio con gli amici
Ottima permanenza.
Stayed 2 nights in Aug 2020
Response from Edoardo on 22 Aug 2020
Grazie mille

8/10 Good

Raffaele

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020
Response from Edoardo on 22 Aug 2020
Grazie mille

10/10 Excellent

stefania, massa Carrara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
stanze molto spaziose , pulitissime, personale gentile , ristorante molto buono.
Stayed 2 nights in Jul 2020
Response from Edoardo on 4 Aug 2020
Grazie mille Stefania, spero di rivederla presto

8/10 Good

Stefano

Liked: Staff & service, room comfort
Struttura gradevole che potrebbe fare un salto di qualità con qualche piccolo investimento di ammodernamento
Stayed 1 night in Jul 2020
Response from Edoardo on 25 Jul 2020
Buongiorno. La ringrazio per il feedback positivo

10/10 Excellent

Valentino

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

8/10 Good

vincenzo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buon hotel
Hotel pulito e grande tra le classiche colline toscane. Tanto verde. Stanza ampia e con buoni servizi, reception 24 ore, personale gentile
Stayed 1 night in Dec 2019
Response from Edoardo on 31 Dec 2019
Grazie mille per le belle parole, a presto

8/10 Good

Gilberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
weeckend ad Arezzo
La nuova gestione da poco insediatosi stà apportando diverse migliorie compreso la rimodernizzazione delle camere e della spa, molto cordiale il personale.
Stayed 1 night in Nov 2019
Response from Edoardo on 21 Nov 2019
Grazie mille per la bella recensione, ci stiamo impegnando al massimo tutti i giorni per mgiliorarci

8/10 Good

Olaug

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra, rent, god frokost, store rom, behagelig. Bassenget kunne ha vært bedre rengjort. Unødvendig høy musikk ved bassenget.
Stayed 4 nights in Jul 2019
Response from Edoardo - Manager on 5 Aug 2019
Thank you very much for your review, we will value your opinion and we will do our best to improve

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service
Struttura bellissima e funzionale, qulche pecca sul servizio in camera chiesto cuscino supplementare non ricevuto, pulizia della camera durante il soggiorno scarsa, colazione ottima e abbondante, personale cordiale e funzionale, il metro al servizio alla braciata organizzata per la serata del 13/07/2019 bravissimo e efficientissimo. nel complesso un bel 8 su 10
Stayed 2 nights in Jul 2019
Response from Edoardo - Direttore on 18 Jul 2019
Buongiorno. La ringrazio per la recensione. Purtroppo non ci siamo conosciuti perché non ero in Hotel lo scorso weekend, ma mi fa piacere che il mio team sia stato all'altezza. Per quanto riguarda le pulizie, ho convocato una riunione col personale dei piani per capire cosa è successo e per assicurarmi che in futuro il servizio sia sempre impeccabile.

4/10 Poor

Verified traveller

Business traveller, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
aspettavo qualcosa di meglio riguardo la camera, il soffitto troppo basso, sembrava di soffocare, anche riguardo la pulizia devo far presente che c'era molta polvere.
Stayed 1 night in Apr 2019

2/10 Terrible

Verified traveller

Business traveller, Travelled with partner
Disliked: Staff & service, property conditions & facilities
Ristorante pessimo personale lento struttura ha bisogno di ristrutturazione
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
La struttura è bella ed ampia, ma è poco curata, necessiterebbe di qualche intervento. Le pareti che dividono le stanze sembrano essere in cartongesso. La colazione a buffet non è molto ricca. Il personale è molto gentile e disponibile.
Stayed 1 night in Apr 2019

8/10 Good

Gaetano

Liked: Staff & service, room comfort
Stayed 2 nights in Jan 2019
Response from Riccardo on 14 Mar 2019
Gentile Sig.Gaetano, grazie per aver scelto Hotel Toscana Verde di Laterina (AR) e per aver scritto un commento. Cordiali saluti. La Direzione

8/10 Good

Gianpiero

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018
Response from Direzione reception on 22 Nov 2018
Gentile sig. Giampiero, la ringraziamo per il gradito contributo!! Speriamo di riaverla presto come nostro ospite. Carissimi Slauti

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Strategico
Ottimo hotel posizione strategica personale di sala molto cortese reception così così nel complesso buono
Stayed 1 night in Nov 2018
Response from Direzione Reception on 22 Nov 2018
Gentilissimo sig. Anonymous, la ringraziamo per la gentile recensione e per il suo contributo. Spiacenti se la nostra Reception non ha pienamente soddisfatto le sue esigenze o aspettative. Cordialmente

6/10 Okay

Verified traveller

Disliked: Cleanliness, room comfort
Più pulizia in stanza e nell hotel. Da migliorare anche la colazione.
Stayed 1 night in Jul 2018

10/10 Excellent

Anna-Karin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lantlig miljö valuta för pengarna
Positivt överraskad av hotelet som kanske skulle behöva lite TLC. Lite trasiga fotoramar på rummet som bara med lite kärlek skulle kunna åtgärdas. Barnen älskade hotellet för poolen. Vi var på genomresa och hade haft en hemsk upplevelse på hotellet innan men nu blev barnen glada igen med bad både på kvällen då vi anlände och på morgonen. Vi fick ett jätte stort fint rum i 2 olika plan. ett badrum med badkar och ett med dusch perfekt för en familj med 3 barn! Ac på rummet men vi hade gärnat velat ha det lite svalare ändå men helt OK. En liten takterass med underbar utsikt över toscanska landsbygd. Härliga skinsoffor som vi fick plats i hela familjen då vi satt och åt kvällsmat i köket och vardagrummet som hade bra och öppen planlösning. Fin kyl och pentrum med bestick men hittade ingen kastrull för att koka vatten till kaffet till. Så vet inte hur de tänkte att man skulle koka pasta, laga mat så här hade de säkert glömt att inventera köket efter förra besökarna. Vi hade dock med oss smörgåsar så vi kunde äta lite innan nästa dag. Frukosten var lite liten men det fanns färskt bröd och färska croissanter mkt goda och härligt att få till frukost. Kanske lite utplockat i val av yogurt, flingor men på det hela var vi nöjda och det var helt ok för att vara en kontinental frukost. Fina omgivningar men mitt på landet vilket var en härlig och avkopplande vistelse för oss. Vi var mkt nöjda och kan verkligen tänka oss att åka tillbaka för det var valuta för pengarna.
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2017

10/10 Excellent

Birgitte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastisk pool
Et fantastisk dejligt sted hvor vi kommer igen og igen for fuld afslapning
Stayed 3 nights in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
albergo silenzioso e tranquillo
sONO ARRIVATO STANCO ALL'HOTEL DOPO UNA GIORNATA DI MEETINGS E DI VIAGGIO e dopo una piccola cena sono andato subito a dormire ed ho dormito veramente bene quindi mi sono alzato ben riposato al mattino pronto per affrontare un'altra giornata di incontri di lavoro. L'hotel e' ideale per stare tranquilli ed in estate immagino che sauna e piscina permettano un relax totale ed anche una buona cura abbronzante nel giardino annesso alla piscina. Il personale e' cortese e disponibile, la pulizia e' buona, il vitto, per il poco che ho potuto assaggiare a cena e' di8 buona qualita' e la colazione a buffet abbondante.

10/10 Excellent

Birgitte, Roskilde

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vi havde et fantastisk dejligt ophold. Specielt den store pool var et hit. Lejligheden var fin, lidt slidt men der var hvad vi havde brug for. Køkkenudstyrer var meget mangelfuldt fx manglede der skåle, stegepanden var bulet og servicet var uens. Personalet var meget imødekommende og servicemindet.

2/10 Terrible

Olimpia, Viladecans

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sucio y descuidado
La habitación estaba sucia cuando llegamos. A la semana de estar allí, ni la habían limpiado, ni cambiado toallas ,ni sabanas. Telarañas en las ventanas y las escaleras de acceso a la segunda planta del apartamento. Habia papeles y recibos de otros usuarios en un cajon. Todo sucio. El Wi-Fi no funcionaba ni en las habitaciones, ni en la recepción y cuando envíe un mail a la persona responsable su respuesta fue: "Lo sentimos de sus quejas. Hemos tomado medidas para que limpia el apartamento. Cierto que el " wireless " señal sólo en las zonas públicas. Pero ninguno de nosotros alguna vez garantiza que este servicio estaba disponible en todas las habitaciones. Para obtener una señal en cada habitación debe estar " conectado " todas las habitaciones. Lo cual, se imagina a sí misma , sería extremadamente complicado". El Wi-Fi en las habitaciones lo están publicitando en la página web y además delante de nuestra habitación había un repetidor ....

8/10 Good

SONIA, nice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon hôtel si on recherche le calme qui a un bon rapport qualité / prix. Le restaurant est très bon et le personnel est à l'écoute

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Toscana Verde - qualità cortesia e ottimo ristorante
Servizi cortesia e qualità di livello alto. Ottimo anche il ristorante con prezzi più che onesti. Il personale disponibile. Consigliabile sicuramente.