San Francisco Hotel Guide - Pier 27 James R. Herman Cruise Terminal hotels in San Francisco, United States of America.

"In an attempt to make the hotel more popular, it seems the owners re-designed the exterior, the attached shops (Zephyr Walk) and the lobby to make it cool and modern, without maintaining the rooms at all. There is a surprise resort fee, which apparently can range from $30 a night to $45 a night - to cover “amenities”. I’ve stayed at, at least a half dozen other hotels that don’t charge $35 a night per room to light a couple fire pits. Just work it into the room price and stop surprising people. As soon as we checked in, we grabbed our bags and headed to our room, only to immediately get kicked out by housekeeping. They were in our room and just kept saying “just a minute” while we stood in the hallway with our luggage. Considering the hotel also does not allow you to use the bathroom in the lobby until you check in, and we had just driven for 3 hours, we were very uncomfortable. There were strange outlets cut into the side of the nightstand that didn’t seem safe. "

"My daughter and I stayed here for three nights and we couldn't be happier. The room was exceptionally clean and fresh every day, which we really appreciated. The location was the best part—we were within walking distance of everything we wanted to see, making our trip so easy and stress-free. We’re very satisfied and would definitely stay here again!"

"Everything you need here- Market for coffee, sandwiches, drinks. A bar for wine, beer, and spirits. Pool, fitness, free breakfast. Clean rooms, great staff, and perfect location."

"The staff is amazing and it is clean, location excellent. The building itself looks old, or at least the part I was staying. But it was a really good experience "

"Room was clean and spacious. Staff were friendly and helpful. Hotel is located is walkable distance to many attractions. Bus stop to Golden gate is just around the corner. The cable car starting point is also walkable. Lots of restaurants nearby. Price was reasonable. Coffee maker was great in the room. Would love to stay here again when we comeback to San Francisco."

"Whole experience underwhelming."

"We really enjoyed our stay at this hotel. Super close to Pier 39."

"Really good location. Right in china town"

"Great!!!!"