Cleveland Hotel Guide - Pinecrest Plaza Shopping hotels in Cleveland, United States of America.

"Great stay! Breakfast a bit overpriced, but so is everything else. Excellent service and staff. Spotless. Would stay here again. "

"Very clean room staff very welcoming and friendly. Had a great stay. "

"Temp was ok, no pets for us"

"The staff is very helpful"

"Very Nice Stay! Would highly recommend "

"The place was not clean at all. The keys did not work. The shower did not work."

"Staff was great. House keeping was responsive. "

"Yes"

"I recently stayed at an Embassy Suites hotel in one of their Executive Suites, and the experience was extremely disappointing. The room was in poor condition from the moment I walked in. There were visible stains all over the floor, which immediately made the space feel unclean and neglected. To make matters worse, several of the electrical outlets didn’t work, making it difficult to charge devices or use basic electronics. The biggest issue, however, was the air conditioning—it simply did not work at all. The room became uncomfortable very quickly, especially given that this is supposed to be a higher-tier suite. For a brand that markets itself as offering quality and comfort, this stay fell far below expectations. I would not recommend this location based on my experience."