Marrakech Hotel Guide - Place du 16 November hotels in Marrakech, Morocco.

"My bed mattress was so soft that I woke up next day with a very serious back pain. Not good when a week of golf is following your stay at this prestigious hotel. I ask them to correct it , and they did changed the mattress promptly. Nevertheless , such a high rated hotel ( and high cost one) should not accept from their staff a badly used mattress to the point where it is ruined down. Another détail: you flush the toilet, yet it does not eliminate the paper still floating after 2-3 flushes. Hum….."

"Room was ideal, staff were really friendly and helpful. Breakfast wasn't the best but did the job, hotel makes up for it though in looks and location. "

"Imane was very sweet and nice to me at greeting and they always provided me with snacks at the door"

"The stay at Sofitel Marrakech Palais was excellent- amazing service and rooms. Our stay was unfortunately very short and barely an evening spent. But the beds were very comfortable and shower stalls and toilet all appeared modern and newly renovated."

"The breakfast was great, and the staff did try to be helpful. But it took two phone calls to get the extra bed set up in the room and a further call to get the required number of towels. The bed wasn't all that comfortable and it was in a very noisy area of Marrakesh."

"Nice clean hotel, staff were very nice and helpful, big rooms however very noisy if it's facing road and royal theater. Breakfast was OK, coffee from the machine not great, birds helping themselves to breakfast buffet . Very comfortable bed and nice soft bed sheets"

"good stay"

"Overall we were quite disappointed in this hotel. It carries the "Savoy" name but is considerably rough around the edges. One of the four hotel buildings is actually an incomplete building site. The finishings in the rooms are of a quite sub-standard (poor tile grouting, marble still have writing on it from installation, our balcony door would not lock). The hotel also charges too much for some services, given their quality. For example, the evening buffet cost around £25 per head but the food was overall fairly poor. We only ate there as our flight arrived late. Another example is that the hotel charges £20 per person for 1 hour of hot tub use, even if you have purchased spa treatments. Every other spa I have ever been to would include this for free if you had booked treatments. Cocktails are also exorbitant prices. The staff were generally very helpful, but no more so than a normal hotel."

"Excellent all round from breakfast buffet, to kids club, pool and gym. "