Cozumel Hotel Guide - Playa San Juan hotels in Cozumel, Mexico.

"We were at ElCozumeleno in the 2000's and had a great time. What a difference this time. The place is rundown and not managed very well. The hot tubs were bubbling green foam. Charging $40 jf you check in early is rediculous when there isn't anyone in line. The bed linen was illfitted the towels were gray. The food had nothing desirable. A real dissappointment."

"Rebekah and I had a great stay here at The Westin Cozumel. The staff was great. The front desk helped us with any questions and made us feel at home. Thank you for the great hospitality and making us feel welcome."

"I stayed at the flamingo for a 3 week Ironman training camp just this last April, 2026. From the time walking into the property it felt a Little like coming home. It isn't flashy or big and fancy, it's lovely, quaint and feels like home. I brought my bike and luggage up the stairs to the 3rd floor, and when I entered the room it was lovely, like my bedroom. Clean, good quality bed, nicely appointed and quiet. The next morning and mornings after, staff greeted you warmly, breakfast available and always willing to talk and help with whatever you might want or need. It's a very simple life and honestly, it was kinda perfect. All the staff was on point and I really had no complaints with communication. Furthermore, it's right in the main town, only one block from oceanfront. I enjoyed the stay and have inquired to stay again this November for the race there on Cozumel. "

"Condo was clean.Condo grounds were very clean and well maintained "

"Very quiet resort. No real entertainment. Was very clean. Drinks were not top shelf. Only 2 a la carte restaurants. Overall we had a good time."

"This is our 5th year returning to this hotel. Staff are so friendly and looking out for us. Breakfast every morning was great. Pool on roof was the best. New elevator being install as we left. We will be back. "

"Just a quick one night stay but it couldn’t have been more accommodating or authentic. Gentleman got me quickly in my casita, respected how tired I was and let me be. Needed to get up early to catch a taxi for a cruise and he went and got one for me with ease. Overall a lovely experience in a lovely place. Should I come to Cozumel again for real I will stay there."

"Muy bonito hotel y muy tranquilo para disfrutar del fin de semana. Está muy bien ubicado y es fácil de llegar hasta caminando. "

"Worst thing I can say about our stay was a passing cruise ship interrupted one of the beautiful sunsets."