Beachfront resort offers travelers the perfect balance between adventure and relaxation with water activities and leisure options just steps from the ocean
The Westin Cozumel, near Punta Langosta Pier, offers families beach access for scuba diving and snorkeling. Enjoy drinks at the poolside bar with ocean views or let kids play in the garden playground. Guests praise the attentive staff and two local cuisine restaurants.
Located on the beach, The Westin Cozumel is in Zona Hotelera Norte, a neighbourhood in Cozumel. The area's natural beauty can be seen at Benito Juarez Park and Chankanaab National Park, while Stingray Beach and Chankanaab Beach Adventure Park are popular local attractions. San Miguel Church and Corona Beach are two other places to visit that come recommended. Take the opportunity to explore the area for water adventures such as fishing. Visit our Cozumel travel guide
Luxury family-friendly resort near San Miguel Church
Located close to Benito Juarez Park, The Westin Cozumel provides a poolside bar, a corner/local shop and a terrace. With a beachfront location, scuba diving and snorkelling, this resort is the perfect place to soak up some sun. Treat yourself to a body wrap, a massage or a body treatment at Zazil, the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare and local and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and a playground.
You'll also enjoy the following perks during your stay:
An outdoor pool, along with sunloungers
Free self-parking
Buffet breakfast (surcharge), express check-out and babysitting (surcharge)
A lift, wedding services and meeting rooms
Guest reviews say great things about the beach locale, helpful staff and first-rate property condition
Room features
All 152 rooms have comforts such as 24-hour room service and premium bedding, as well as perks such as free WiFi and air conditioning. Guests reviews speak well of the clean rooms at the property.
Extra conveniences in all rooms include:
Bathrooms with shower/bath combinations and free toiletries
Recycling, free infant beds and coffee/tea makers
All-inclusive details
All-inclusive room rates at The Westin Cozumel are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
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Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet
Parking and transport
Free self parking on site
Limited on-site self parking
Wheelchair-accessible parking and van parking available
Food and drink
Daily buffet breakfast available 7 AM to 11:00 AM for a fee: USD 31 per person
2 bars/lounges
2 restaurants
A poolside bar
Snack bar/deli
Restaurants on site
Cuzamil
El Cielo
Las Gaviotas
Snack
Things to do
24-hour gym
Free children's club
Full-service spa
Outdoor pool
Playground
Sauna
Scuba diving
Snorkelling
Steam room
Family friendly
Babysitting (surcharge)
Free children's club
Grocery/convenience store
In-room cot
Laundry facilities
Outdoor pool
Playground
Snack bar/deli
Conveniences
24-hour front desk
Grocery/convenience store
Laundry facilities
Luggage storage
Guest services
Change of bedsheets (on request)
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services
Business services
Business centre
Conference centre
Meeting rooms
Outdoors
Garden
On the beach
Pool loungers
Terrace
Full-service spa
Body wraps
Facials
Manicures/pedicures
Massage
Outdoor treatment areas
Sauna
Spa open daily
Spa treatment rooms
Steam room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of USD 50 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 15 kg per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls and litter trays are available
Children and extra beds
Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Breakage deposit: USD 100 per night
Destination fee: USD 4 per accommodation, per night.
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: from approximately USD 31 per person
Pet fee: USD 50 per accommodation, per night
Service animals are exempt from fees
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
Only registered guests are allowed in the guestrooms
Frequently asked questions
Does The Westin Cozumel have a pool?
Yes, this property has an outdoor pool.
How much does it cost to stay at The Westin Cozumel?
As of 17 Jun 2026, prices found for a 1-night stay for 2 adults at The Westin Cozumel on 6 Jul 2026 start from €190, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is The Westin Cozumel pet-friendly?
Yes, this resort allows cats and dogs (limit 2 total) with a maximum weight of up to 15 kg per pet. There's a fee of USD 50 per accommodation, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
How much is parking at The Westin Cozumel?
Self-parking is free at this property.
What time is check-in at The Westin Cozumel?
Check-in start time: 3:00 PM; check-in end time: anytime.
What time is check-out at The Westin Cozumel?
Checkout is at 11:00 AM. Late checkout is available for a fee (subject to availability).
Are there all-inclusive benefits at The Westin Cozumel?
Some rate plans available at this resort are all-inclusive.
Where is The Westin Cozumel located?
Nestled on the beach, this Zona Hotelera Norte resort is within 6 mi (10 km) of Benito Juarez Park, San Miguel Church and Stingray Beach. Chankanaab National Park and Chankanaab Beach Adventure Park are also within 9 mi (15 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
The Westin Cozumel Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Amazing stay. Amazing wait staff. Beautiful beach and rooftop pool. Food was overall good. Only negative was lack of clear instructions from front desk at check in providing information of the resort (where to obtain towels with card and where room was).
Staff great hotel great chill spot 😆 worth the money amazing lil beach but ,shoutout@ santiago great staff @the beach and pool upstairs pool great view lil too many bugs in the pool but high up it’s kinda expected but great overall
Great location! It just needs some updating on the maintenance and upkeep. You can walk right out to the beach and the staff that waits in your was top notch! The boy thing they should change is the menus at the restaurants should be rotated a bit more throughout the week. We would stay there again!
This property is small and absolutely gorgeous. You can choose to do all inclusive or not. We chose not to as we wanted to explore the town, but we did eat at the breakfast buffet once and it was great! It’s the perfect home base and you just try the key lime pie across the street!
Awesome staff, extremely friendly and helpful, always smiling and going above and beyond to make our stay unforgettable! Guilian and Sara gave us the best massages of our lives!! We’ll be coming back soon for sure! Now that Javier (reception) told us the hotel will be going through some renovations soon and it’ll be ready by next year.
Gracias!!
Rebekah and I had a great stay here at The Westin Cozumel. The staff was great. The front desk helped us with any questions and made us feel at home. Thank you for the great hospitality and making us feel welcome.
Snorkeling was fantastic. Staff was good. Food was pretty good. The hotel was a sauna. Their air conditioning doesn’t work properly. We couldn’t get the temperature in our room any cooler than 26 Degrees Celsius (79 Degrees Fahrenheit). We cut our 7 day stay to one day and moved to a different hotel. Hard to imagine anyone wants to pay so much money for rooms with no air conditioning.
Everything was great except the food. Breakfast buffet is hard to screw up, was fine. Lunch and dinner just so-so. Most of the beef was tough and overcooked; even if ordered medium rare. Most of the chicken was on the dry side. The mashed potatoes and fettuccine Alfredo were good, as was the chocolate mousse. The staff is exceptional! We went out on a boat yesterday and saw three sea turtles, two sharks, an eel and multiple rays. We’ll be back. However, we’ll probably eat in town not here.
Staff always excellent. Vicky, Fernando and Axel stood out and always went above and beyond. Inside bartenders were also very attentive. At gaviota for breakfast santiago worked non stop to ensure glasses were full and tables cleaned. THere is a reason we continue to return there
Everything was perfect from checking in to check out. The staff were spot on always there ready to help gracious polite. The view of the balcony to the ocean is like no other. We definitely will return.
Our stay at this resort was fantastic! The grounds were beautiful, and the rooms were spacious, clean, and comfortable. The pool area was inviting and perfect for relaxing, and the lobby bar had amazing bartenders who made every drink and interaction enjoyable. While the resort has only two restaurants, both were excellent with delicious food. The staff overall was friendly and attentive, making our stay truly memorable. It’s a small resort but highly recommend for a relaxing and fun getaway!
Beautiful beach front. Two stunning pools. Good restaurants although service very slow. Great snorkeling right off the beach.
Absolutely loved it here.