Holiday Homes in Poinciana

"I stayed here for 8 days and overall I would give Tru by Hilton 5 stars. The room was clean and well stocked. Breakfast was provided daily and was ample and had just enough variety with the eggs and sausage to keep things interesting. Best of all, it was available till 10 am! The gym is excellent. The only issue I had was the in-house bar was only open 1 day, despite signs everywhere stating it was open daily. And when I asked the front desk about it, they couldn't even give an answer as to why it was not open. "

"Great place to stay. Had all the amenities and was close to everything! "

"Excellent all around services "

"Outstanding, superb. Would love to stay there longer. The most comfortable bed I've ever slept in. Fantastic pool, great staff. Only issue was the dirty bath therefore didn't use. Thoroughly recommended. Lots of eating places nearby but you do need a car."

"Great place, good service. Will definitely consider for our next trip"

"Clean room"

"Clean room and nice staff. Affordable with free breakfast.."

"Great breakfast, helpful and kind staff."

"Staff not very friendly. They said they have a strict NO PET POLICY. But Hotels.com shows they do have a pet lolicu and allow pets to stay. There were dogs all over the hotel. I had a service dog and cat. They wanted to charge me $100.00 for my cat to stay overnight, they reduced to $50, non refundable. They gave me a room were the door could be opened “without a key card. They sent a young friendly man to fix. I sat on bed over an hour waiting to be fixed. Once maintenance fixed and shut the door, it was jammed and wouldn’t open. I was stuck in room with grandson and my service dog. Maintenance finally broke it open and I was given another room. Maintenance was very friendly and obviously embarrassed by the situation. We missed a family gathering because of situation. I filed a complaint with Hotels.com, asked for refund because of inconvenience. It was denied by the hotel. Hotels.com stipend my account for inconvenience, which was nice. I have stayed at a lot of hotels across country. This hotel is by far the worst! TRAVELER BEWARE!"