Poinciana Holidays

It was very clean and comfortable! The staff were extremely friendly! The area around the property is really pretty!

Just a heads up they will try to sell you a time share and they are slick with it. They swoop you from station to station in the lobby, secure a $20 deposit to “hold” your spot and your promised $125 cash for 90 minutes of your time. Well 3 hours later and telling them no multiple time I was finally able to leave. Started out with an offer of a 2 bedroom we could use 4 weeks out of the year for $40,000 and $5,000 down not including the $1,600 in maintenance fees. Long story short I was offered a 3 bedroom for $19,000 and zero down plus $1600 in maintenance fees every other year but I was only able to use half the unit 4 time one year and none the next or split it up and use half this year and the other half next year. Such a racket, be prepared when you get there. Oh and by the way, it’s not cash, they give you a gift card for the $125 that says it’s already activated when you open it and the expiration date only has a few months left. The property is quiet and safe, it’s kind of a pain to get to some of the amenities. The “water park” is nice if you have children, not much for just adults to do. The pizza place and the ice cream place are the best food, Drafts was mediocre and the service was horrible. All in all I will not be staying here again and don’t really recommend it.

Excellent service, food, location and staff! Thank you

Property was amazing and one of the cleanest rooms ive ever stayes in.

Always the most fun but still “fancy” hotel for a weekend getaway. The slide and lazy river could have been cleaned up a bit but overall the pools and DJ are always great. This was the first time we were disappointed in the food. Chicken fingers poolside were really low quality for the price and breakfast food was really not good for prices. We’ll be back but we’ll pack more food next time.