"Outstanding service. Staff were all extremely helpful and polite. Wonderful clean room, very comfortable. Air conditioning was a relief in the heatwave."
"Very comfortable bed, good mattress.
Staff were helpful in reception for advise on bus connections.
Very good selection for breakfast.
Two negatives
Main entrance has steps, no ramp for wheelchair access or walkers.
Toilets in main bar area and lounge are down two flights of stairs."
"The room was as advertised. Staff were very helpful as I had a couple of unusual requests. Walking distance to beach, The Pier, shops and restaurants/pubs. Everything 5-10 minutes away. Breakfast was great."
"We had a great stay at the Mercure hotel, the staff made the stay they were all so lovely and helpful from the moment we checked in! Nothing was a problem we needed to change rooms as our aircon stopped working so they swapped us immediately.
The rate was really reasonable and parking next to hotel was fab! Would definitely return."
"A lot of wandering corridors to get to our room and parking was a nightmare but we were here for an overnight stopover so we stayed put once we arrived and the room suited us very well and was a very good price"