Polk County Holidays

Convenient location for all the scenic places.

Very clean and beds were comfortable. However the rooms felt cold and sterile with no decore’ or anything to make it feel warm and inviting. Also very noisy as there are no drapes or rugs or anything to dampen the sounds. Also, transportation is only for Universal. The description says free shuttle to “parks” which is misleading. Disappointed in the “grille” as it was only open 1 day and we were there for an entire week. If your looking for a place to just crash at night then It’s fine. If your wanting more of a resort then maybe look elsewhere.

With the exception of a little confusion with the marketing department, we had a great family stay at Westgate. Our room was clean, the views were wonderful, everything was great. Everything was in close proximity, and we would definitely stay here again.

Excellent service, food, location and staff! Thank you

I liked the room, real spacious and privacy in the bedroom and the indoor access to your room instead of outside the building. I didn’t like the set up of the entering and exiting the parking lot, too complicated. A pull up pole needing the key card from almost every exiting access from the parking lot.