Polverara Hotels

"We booked a suite/connecting rooms, and it was surprisingly spacious. There was plenty of room for all our things (and the girls' various outfits!) without us feeling like we were tripping over each other. The location is a major win for families. It’s a very easy 10–15 minute walk to the train station, which gives you direct, hassle-free access to the heart of Venice in no time."

"Good location. Clean room. Nice staff."

"Coffee and breakfast not available before 7:00…..a coffee maker in the room would be appreciated for the early risers !"

"This review speaks only to the location and room accommodations. The conglomerate rating of Exceptional is completely false and rigged. While the property and room were clean, the room was not comfortable for the fact that the AC was not working while the weather was quite warm along with the TV. The front desk seemed not to care with sharing our experience. If you want to open the windows for air, you are greeted with the noise of the drug dealings and lawlessness outside all night under the window across from an abandoned building. While convenient to the train station it is absolutely not safe to be outside the area starting in the early evenings. Our taxi driver said the area is very problematic with the immigrates who mmonopolize the area. So the rating, in my opinion is paid for as no one would want to stay here and give an exceptional review. No way!"

"I would recommend this hotel to anyone wishing to get around Venice by public transport. Located just a short walk to the Vaporetto Tronchetto Car Park stop, along with the ACTV ticket store to purchase your 1,2 or 3 day passes which was very useful. The hotel itself was very nice and room was just about right considering you spend most of your time out. Breakfast was good with a small selection of hot food and lots of pastries, and plenty of coffee machines for breakfast. The staff here were very helpful, we arrived at 1am and they were super helpful and provided all the information we needed. Would highly recommend."

"Nice room though Very small room. Cleani was okay...i found some hairs in it too. I requested a taxi to the airport at 3.30am. My friend told me it doesn't matter the time the price is 35Euro. The receptionist told me because if the time it is 45 Euro. When i arrived at the airport tye driver demanded 70Euro of which i had no choice but to pay. Scam!"

"Hotel was in a great location and was extremely clean. All staff were incredibly friendly and helpful. Food was lovely, although would have appreciated some variety with the hot option."

"Very disappointing check-in experience at Staycity Venice near the train station. The front desk staff (Alexandra) was rude and unprofessional. It took 20 minutes to check in one room, and she held my passport as a guarantee but refused to provide a receipt, which made me very uncomfortable. She even suggested I shouldn’t book this hotel again. Based on this experience, I won’t—and I wouldn’t recommend it to others, as there are many newer hotels nearby, some even closer to the station."

"L’employée qui nous a servi lors de notre arrivée n’était pas de bonne humeur et ne souriait pas du tout. Rien ne nous a été expliqué et nous avons dû nous fier à nous mêmes. La salle de bain de notre chambre n’était pas très propre. J’avais l’impression d’être dans une toilette publique de chez McDonalds. Je ne recommande pas cet établissement. Je n’y retournerai pas!"