Pongwe Hotels

"The staff was friendly and helpful. The food exceeded expectations. The facility Location is great and clean "

"Great hotel in great location. Wonderful staff"

"Excellent"

"This hotel is old and tired. The welcome was, at best, lukewarm, and the service was generally not good. The room was not well cleaned but there was good air conditioning, which was very welcome. Furniture was old and beds uncomfortable. The phone in the room did not work and other guests were allowed to yell at each other at 3am in the communal areas! Breakfast offer was good. Restaurant was awful - service was poor, food was almost inedible, card machine doesn’t work! They do not sell alcohol and don’t name this in their description. They do offer “mocktails” which are an absolute laugh! Don’t waste your money! Swimming pool was nice but the chairs/sofas around the pool are very dirty. Would not recommend it."

"The hotel staff is very friendly and helpful, the room was clean and comfortable. The airport shuttle was free and even though our arrival flight was delayed by 2 hours the driver was there as we arrived "

"A very cool spot! Gorgeous and historical right in Old Stone Town the room was beautiful!"

"Spotless and beautiful rooms. Most stunning resort, so many facilities. Staff were polite and helpful. Couldn’t fault it "

"They absolutely spoilt us there, was wonderful. The staff were so kind.....made me fall in love with Zanzibar. Pinkie..."

"The property itself is very nice and well kept. The staff were also great! The pool is nice but a little deep at 1.4m but I’m just short. They do need to do a better job of food safety and covering food from flies. If I didn’t make it right at buffet opening, everything was covered in bugs! Also it wasn’t clear enough that this was a no alcohol resort when booking (I don’t drink that much anyways) and I understand it’s Ramadan but other resorts still had activities and entertainment, this one was SILENT. "