Port of Galveston Cruise Terminal

The gentleman that checked me in at night was really a delight, so was the valet guy. I think the only issue I had was that I called for my car to be picked up from valet because I was walking out of my room, but they did not want to go get my car until they saw me in person which defeated the purpose of me calling and I was already needing to be somewhere at a certain time. It was also raining. I just wish that they would have gotten my car when I called so that it could be there when I arrived.

The property is beautiful, but it wasn’t cleaned very well. There were used floss picks on the bathroom floor and candy wrapper in the closet and bed. The Keurig did not work, the toilet seats were ALL loose. Low water pressure in the shower and a lot of paint scuffs on the walls. The bath towels were also very small and had a slight odor once wet. Again, the property is gorgeous and decorated beautifully…I just think they should hire a new cleaning company

We went for a medical visit for my parents and stayed here. The hotel was very clean, friendly staff, and quiet rooms. They were even great at accommodating for service animals and you could not tell any animals had ever been there.