Poughkeepsie Galleria

Everything was so perfect! Location was walkable to meatpacking district, staff onsite to clean daily, and other guests were friendly. 10/10 recommend!

The staff was helpful at this location. We accidentally were dropped off at the other Riu a few blocks over and when the young female who attempted to check us in on 6/18 @ 12noon saw our frustration that we didn’t know where we were - her and another young clerk began to laugh. Try and be more helpful ! The property on 47th street the staff was very friendly, helpful and helpful. The location was perfect as it’s a half block off Times Square and a Dunkin was directly across the street and was never busy. The only BIG issue I have with this hotel are the elevators. Awful !! No lie in the morning we waited 20 minutes to just get downstairs. We ended up taking the stairs from the 12th floor. On our last day trying to get luggage downstairs we had to call the front desk to stop an elevator just to get our taxi to make our flight. They stop 1 elevator in the mornings for their breakfast buffet so everything is backed up. It’s a complete joke!!! People were complaining non stop!!

The rooms were large (for Manhattan) and the location was great for subways and trains out of Penn Station. Would definitely stay here again.