Fort Mill Hotel Guide - Promenade at Carolina Reserve hotels in Fort Mill, United States of America.

"It's close to alot 9f restaurants and shops. The airport shuttle is very convenient. "

"Awesome hotel"

"Very nice hotel"

"The room had bug crawling "

"Amazing food and the staff were on point. "

"Air Conditioner was very loud and noisy, disturbed sleep."

"The rooms are flithy. We arrived to the oven undercarriage on the chair. And the filthiest couch cushions stacked neatly on the ottoman. Burn holes on everything as well a literal blood splatter on the walls. Ended up staying elsewhere. I requested a refund and have yet to receive it. "

"This was the worst Hilton Doubletree stay ever. From now on I’m just sticking with strictly Hilton itself or something else. The hotel smelled like weed and wet carpet my entire stay (4 nights). The smell was so bad I caught a headache. Speaking of wet carpet, they had this super loud carpet drying fan thing (see photos) outside of my door running from day 2 of my stay and it was still running when I left. It was very annoying and interrupted any chance of peace and quiet. The entire carpet needs to be replaced. I even went down to the floor with the gym and saw other rooms going through the same thing I was going through with that nonsense right outside of their door. Oh man, and on night two at 1am, the fire alarm goes off and we all had to evacuate. Imagine doing that at 1am when you’re settled in and even worse, have a child with you like I did. We evacuated and I had to call 911. All those ppl and no one called 911 because we all assumed the front desk employee did. I’m not blaming him for anything though I saw him on the phone trying to handle it. I think he was following whatever protocol they had and calling his higher ups. After I called 911 the firefighters got there in 4-5 mins. It took them 30 mins to turn off the fire alarm. I think they walked through everyone’s rooms of all floors because when we went back in our rooms you could tell someone was in there. We were allowed back in after a few mins of the alarm being off. Except for those on the 6th & 7th fl."

"we didn't do breakfast."