Province of Siena Holidays

Room as immaculately clean. Steam shower was amazing. A little annoyed about the A/C, it turns off when you leave the room, so it didn’t stay cool in our room when we were gonna all day. Spa access was a lil confusing, it wasn’t use as you wish, you had to reserve a slot in a 3hr window which was at dinner time. This resulted in us only using the spa once. Breakfast had a wide selection, with a small cook to order menu. Was delicious and quick. Bed was extremely comfortable. Tram station for the T2 line was right in front of the hotel, when coming from the airport you have change T1 line to T2 line, but very simple.

Asking for extra towels was like asking for money. Amenities were limited such as a kettle. I got sick and needed warm water but their machine was turned off at night and no kettle available for the room. Less storage

My overall experience with Aurum Firenze was awesome. I really enjoyed my stay. The room was perfect. The hotel is located in a perfect spot. The staff were top tier☺️🤌 I would most definitely stay here again.

We had a really lovely stay. The staff were super friendly and kind, which made a great first impression. Communication before check-in was well-intended and resposive, but as we were arriving late, we had to download an app to access the property. It worked fine, but wasn’t the most intuitive process - I’d have preferred a key, which was available when staff were around. The hotel itself is small, brand new, and absolutely spotless. The beds were really comfy, and as Expedia VIP guests, we were treated to a bottle of prosecco, which was a lovely touch and very much enjoyed! We spent time by the pool, which felt quite exclusive and peaceful - a real bonus. The only slight downside was the air con, which seemed a bit weak. We didn’t really ask about it as we were out late most nights. It’s about a 20-minute walk into town, which we didn’t mind at all - nice to stretch the legs and explore a bit. All in all, a fab stay and we’d definitely come back.