Fraser hotels in Pulau Ayer, Jakarta

"This hotel is A1, staff are so nice and could not be more helpful. Great location and lovely restaurants on site. Once you have stayed here you won't stay anywhere else in Jakarta!! "

"Staff attention to details is exceptional. Special thanks to Estee."

"I have stayed at this hotel before. The location is close Soekarno-Hatta International airport. The hotel is nice and the hotel staff is friendly. The room and bathroom is clean. However, I am a bit disapointed this morning with the attitude & service of the Porte restaurant staff. "

"Best airport hotel! Clean and nice!"

"Great place"

"Lovely rooms I had , upgraded, my room key packed in after one day annoying but got sorted quickly, breakfast was okay but I travelled alone , so every time I went from my table they kept taking my coffee away, had to keep ordering a new one 😬 but generally it was a nice place "

"Very helpful and friendly staffs at club floor "

"Good hotel. Good area."

"From a swift check-in to an efficient checkout, everything went smoothly. I was pleasantly surprised with a complimentary room upgrade. The package included both dinner and breakfast — the breakfast, in particular, was impressive with a wide variety of options. What truly stood out was the exceptional hospitality. Every staff member was friendly, courteous, and always smiling, creating a warm and welcoming atmosphere. Although the hotel itself shows signs of age, the quality of service more than made up for it. Highly recommended for a comfortable and memorable stay!"