Punta Allen Holidays

Almost impossible to shower as the water pressure is non existent. Everyday the room got stocked and cleaned less and less. They cant exchange any cash. Which is very sad because of they did staff would get a lot more tips. Lots of additional fees. Like $40 per person for cleaning the beach. Each tour has an additional $20 per person for marina fees. Be prepared to stand in long lines for towels if you het them. People rerserve chairs as early as 6am. After 8am there is no place to sit unless you pay $120. Food is subpar and restaurants have over 2 hours wait times.

Staff very friendly, rooms were clean

Clean room, staff was amazing. Food was okay.

Live Aqua Beach Resort Cancun From the moment I arrived at Live Aqua Beach Resort Cancun, I knew I was somewhere extraordinary — but what truly made this stay unforgettable wasn’t just the stunning ocean views or the serene infinity pools. It was the people, the impeccable cleanliness, and the flawless care poured into every single detail. The courtesy of the staff was on another level. Every greeting felt genuine, every interaction warm and thoughtful. You’re not just welcomed — you’re embraced. The atmosphere is elegant yet comfortable, luxurious yet inviting. And the cleanliness? Absolutely immaculate. The rooms were kept in pristine condition at all times. Housekeeping maintained everything to perfection — crisp linens, polished surfaces, a fresh scent that made walking into the suite feel like stepping into a private sanctuary each time. Not a detail was overlooked. The room felt brand new every single day of our stay. What truly elevated our experience, however, were the butlers — especially Maggie and Eladio. Their attentiveness and helpfulness were beyond exceptional. They anticipated needs before we even voiced them. Whether it was arranging dinner reservations, organizing special touches in the room, or simply checking in to ensure everything was perfect, they did it with grace and genuine kindness. Their professionalism was matched only by their warmth. They made us feel not just like guests, but like honored VIPs. Maggie’s thoughtful communication an

Everyone was amazing. The bed was fabulous. Lots of pools so not crowded and such a great beach