I had a wonderful time at the resort with my 4 y old son and 2y old daughter, but I have some complaints to share. I shared it with them at the hotel, and the staff said the hotel will let me know feedback but I never heard back, so I am going to share them now.
On my 2nd day, I stepped on a very sharp object at the Aqua Nick Pool and bled profusely on my right foot - it left a wide and deep gash. The medic had come over to clean it up and made me sign a "refusal of further care". It cut so deeply that it hurt to walk barefoot. The gash has just started to close today
The next day, Monday, I stepped on ANOTHER object, this time on my left foot, which also left a cut. This one while not as deep was also very painful and did bleed. Now both my feet are hurting.
Lastly, I did not appreciate that the resort closed the property down on our last night Wednesday, for what seemed to be a "hotel event" unrelated for the guests. Had I known, I would not have booked this night, and pulled up a different day. What a waste as there was no place for the children to go after 6pm, and also there was no bar for adults to enjoy except all the way by the beach.
Generally I found management to be completely unresponsive to client needs, so if you come, make sure you manage those expectations and otherwise the kids will have a great time (hopefully safely - though not guaranteed from my exp)