Dear guest,We are delighted to hear that your family had an unforgettable experience at Ocean El Faro, from the warm welcome to the luxurious accommodations and exceptional service provided by your butler, Jose. We are glad to know that Jose's attentiveness and willingness to assist during a challenging time made a difference in your stay.We are proud to hear that our resort's pristine beaches, lush gardens, and top-notch facilities provided you with a tranquil and relaxing environment. Your kind words about the overall experience and the wonderful staff are greatly appreciated.We look forward to welcoming you back to our beautiful oasis and the opportunity to create more special memories.Sincerely,Ocean El Faro Team

Estimado huésped,Agradecemos su calificación de 3 estrellas. Lamentamos que su experiencia no haya sido completamente satisfactoria. Nos esforzamos por brindar a todos nuestros huéspedes una estancia excepcional, y tomaremos en cuenta sus comentarios para mejorar continuamente.Esperamos tener la oportunidad de superar sus expectativas en una próxima visita.Saludos,Equipo de Ocean El Faro

Dear guest,Thank you for your feedback on your overall comfortable and enjoyable stay. We appreciate your recommendations to maintain the property better, provide more entertainment options, and make the beach area more inviting.We will take your suggestions into consideration as we work to continuously improve the guest experience.Sincerely,Ocean El Faro Team

Estimado huésped,Agradecemos su calificación de 3 estrellas. Lamentamos que su experiencia no haya sido completamente satisfactoria. Nos esforzamos por brindar a todos nuestros huéspedes una estancia excepcional, y tomaremos en cuenta sus comentarios para mejorar continuamente.Esperamos tener la oportunidad de superar sus expectativas en una próxima visita.Saludos,Equipo de Ocean El Faro

Dear guest,Thank you for your feedback regarding the quality of the food. We strive to provide an exceptional culinary experience for our guests, and we regret that we did not meet your expectations on this occasion.We will take your comments into consideration as we continuously work to improve our services.We hope to welcome you back and exceed your expectations.Sincerely,Ocean El Faro Team

Dear guest,We're delighted to hear that you had a wonderful vacation at our resort. Thank you for your kind words about our friendly staff, good service, and the variety of entertainment. We're glad you never felt bored during your 5-day stay.We appreciate your recommendation and look forward to welcoming you back.Sincerely,Ocean El Faro Team

Dear guest,We're glad to hear you had fun in the lazy river and that Justina at the pool bar was amazing! We're sorry to learn that some of our restaurants did not meet your expectations, but we're pleased you found variety and options in our buffet.We hope to welcome you back soon and provide an even more satisfactory experience.Sincerely,Ocean El Faro Team

Dear Guest,Thank you for sharing your feedback about your stay at Ocean El Faro. We are pleased to hear that you enjoyed the food, people, and music during your visit. Regarding the closing time for the main pools, we appreciate you sharing this suggestion. We understand that having extended pool hours can enhance the guest experience, and we will review our current pool schedule to determine if adjustments can be made to accommodate our guests' preferences.Thank you again for your feedback. We are glad you had an overall great experience, and we hope to welcome you back to Ocean El Faro in the future.Best regards,Ocean El Faro Team

Estimado huésped,Agradecemos sinceramente su calificación de 5 estrellas. Su apoyo y valoración positiva son muy importantes para nosotros.Esperamos tener el placer de darle la bienvenida de nuevo pronto.Saludos cordiales,Equipo de Ocean El Faro

Dear Guest,Thank you for sharing your experience at Ocean El Faro. We are delighted to hear that you and your family enjoyed your stay and that everything was to your liking. We are glad that you were able to stay in the rooftop room for the entire duration, exceeding your expectations. It's wonderful to hear that everyone was friendly and that you found the buffet at El Mercado and Sakora to be the best.We apologize for the inconvenience caused by the seaweed in the sea during your visit in April. We understand the impact this may have had on your swimming experience and will take your feedback into consideration for future improvements.Thank you for choosing Ocean El Faro, and we hope to welcome you and your family back for another enjoyable stay in the future.Best regards,Ocean El Faro Team

Dear Guest,Thank you for sharing your positive feedback about your stay at Ocean El Faro. We are delighted to hear that you and your family had a great time during your 7-day visit. It's wonderful to know that you found plenty of activities to keep you entertained without needing to leave the resort.We appreciate your comments about the food options, noting that the à la carte restaurants were the best options. We will continue to work on maintaining and improving our culinary offerings to ensure a consistently high-quality dining experience for our guests.Regarding the resort's age, we are glad to hear that you noticed ongoing updates and improvements, such as room renovations. We are committed to continuously enhancing our facilities to provide our guests with the best possible experience.We are sorry to hear that the beach in front of the resort was not suitable for swimming, but we are pleased that the adjacent beach with white sand and calm waters was enjoyable for you. The snorkeling experience sounds like a highlight, and we are glad you were able to take advantage of it.We appreciate your feedback about the lazy river and the need for more floaters. We will look into ways to improve the availability of these items to ensure a seamless experience for our guests.Thank you for your recommendation, and we look forward to the opportunity to welcome you and your family back to Ocean El Faro in the future.Best regards,Ocean El Faro Team

Estimado huésped,Agradecemos su calificación de 4 estrellas. Nos complace saber que su experiencia en nuestro establecimiento fue positiva.Esperamos poder darle la bienvenida nuevamente y superar sus expectativas en su próxima visita.Saludos cordiales,Equipo de Ocean El Faro

Dear Guest,Thank you for sharing your detailed feedback about your experience at Ocean El Faro. We appreciate your positive comments about the property, entertainment, and overall condition of the resort. We are glad to hear that you found the resort to be kid-friendly.However, we regret to hear that you were not fully satisfied with the bar drinks and the food quality, with the exception of the steakhouse and Japanese restaurants. We take your feedback seriously and will work to address these areas for improvement.Regarding the bar drinks, we will review our procedures and training to ensure consistent quality and service. For the food, we will evaluate our menu offerings, ingredient sourcing, and preparation methods to enhance the dining experience across all our restaurants.We value your honest assessment, and your feedback will help us continue enhancing the overall guest experience at Ocean El Faro. Please feel free to provide any additional suggestions you may have.Thank you for choosing Ocean El Faro, and we hope to have the opportunity to serve you better in the future.Best regards,Ocean El Faro Team

Dear Guest,Thank you for your positive feedback about Ocean El Faro. We are pleased to hear that you found our resort to be very clean and quiet during your stay. Providing a clean and peaceful environment is a top priority for us, and we are glad that we were able to meet your expectations in this regard.We appreciate you taking the time to share your thoughts. Your feedback helps us continue improving the guest experience at Ocean El Faro. We hope you had an enjoyable and relaxing stay, and we look forward to welcoming you back in the future.Best regards,Ocean El Faro Team

Dear Guest,Thank you for sharing your feedback with us. We are pleased to hear that you enjoyed the location of Ocean El Faro and the variety of activities available. However, we apologize for any disappointment you experienced with the quality of the food. Your feedback is valuable, and we will review our culinary offerings to ensure a more memorable dining experience for our guests.Regarding the issue of solicitors, we understand how this can be bothersome, and we will address this concern to ensure a more peaceful and enjoyable environment for our guests. Your comfort and satisfaction are important to us, and we appreciate your insights.Thank you for choosing Ocean El Faro, and we hope to have the opportunity to welcome you back for an improved experience in the future.Best regards,Ocean El Faro Team

Dear Guest,Thank you for your kind words about the staff at Ocean El Faro. We are delighted to hear that they made your birthday celebration special, particularly your butler, Juan, who you now consider a friend.At Ocean El Faro, we strive to provide personalized and attentive service to all our guests, and we are thrilled that Juan was able to contribute to making your birthday memorable. Your feedback is greatly appreciated, as it motivates us to continue delivering exceptional experiences.Thank you for choosing Ocean El Faro to celebrate your special day. We hope you had a wonderful time and look forward to welcoming you back in the future.Best regards,Ocean El Faro Team

Estimado huésped,Agradecemos sus comentarios positivos sobre nuestro hotel, servicios y empleados en Ocean El Faro. Nos complace saber que tuvo una buena experiencia durante su estancia.Valoramos sus amables palabras y esperamos seguir superando sus expectativas en el futuro.Saludos cordiales,Equipo de Ocean El Faro

Dear guest,Thank you for your positive feedback about your stay at Ocean El Faro. We are thrilled to hear that you found our resort to be wonderful and very clean. We strive to maintain high standards of cleanliness and hospitality for all of our guests.We appreciate your kind words and hope to have the opportunity to serve you again in the future.Best regards,Ocean El Faro Team

Dear Guest,Thank you for sharing your positive feedback about your stay at Ocean El Faro. We are delighted to hear that you had a great stay and that you found our staff to be friendly. Your kind words are truly appreciated, and we are thrilled that you enjoyed your time with us.At Ocean El Faro, we strive to provide a welcoming and enjoyable experience for all our guests, and we are glad that we were able to meet your expectations. Your feedback motivates us to continue delivering exceptional service to all who visit our resort.We look forward to welcoming you back for another wonderful stay at Ocean El Faro. If there is anything specific you loved or any suggestions you have for us, please feel free to share.Best regards,Ocean El Faro Team

Dear Guest,Thank you for taking the time to share your positive feedback about your stay at Ocean El Faro. We are glad to hear that you found the facilities to be clean and the food to be great. We appreciate your kind words and are thrilled to hear that you would consider returning to our resort.At Ocean El Faro, we strive to provide our guests with the highest level of service and amenities, and we are pleased to hear that we were able to meet your expectations during your stay.Thank you for choosing Ocean El Faro, and we hope you continue to enjoy your stay with us.Best regards,Ocean El Faro Team

Dear guest,We apologize for the inconvenience you experienced during your stay, particularly the issue with rain in your room on the first night. We understand how frustrating this must have been and we are sorry for any discomfort it caused you.We appreciate your feedback regarding communication barriers and will take it into consideration to improve our services. We strive to provide a stress-free and enjoyable experience for all of our guests, and we regret that we fell short of that goal during your stay.Thank you for bringing this to our attention and we hope to have the opportunity to serve you better in the future.Best regards,Ocean El Faro Team

Dear Guest,Thank you for sharing your positive feedback about your experience at Ocean El Faro. We are thrilled to hear that every staff member you came in contact with was very friendly and knowledgeable, and that the Blue team was amazing.At Ocean El Faro, we strive to provide exceptional service and hospitality to all of our guests, and we are glad to hear that our team members were able to meet and exceed your expectations. We will share your kind words with our team and continue to work towards providing the best possible experience for all of our guests.If you have any further comments or suggestions, please do not hesitate to let us know. We value your feedback and are always looking for ways to improve.Thank you again for choosing Ocean El Faro, and we hope to welcome you back again soon.Best regards,Ocean El Faro Team

Estimado huésped,¡Gracias por su calificación de 5 estrellas! Nos alegra saber que disfrutó de su estadía en Ocean El Faro. Su satisfacción es nuestra prioridad y nos complace saber que cumplimos con sus expectativas.Atentamente,Ocean El Faro Team

Estimado huésped,¡Gracias por su calificación de 5 estrellas! Nos alegra saber que disfrutó de su estadía en Ocean El Faro. Su satisfacción es nuestra prioridad y nos complace saber que cumplimos con sus expectativas.Atentamente,Ocean El Faro Team

Dear guest,Thank you for your kind words about Ocean El Faro. We are thrilled to hear that you found our property to be beautiful and that the service exceeded your expectations.We appreciate your feedback and hope to have the opportunity to serve you again in the future.Best regards,Ocean El Faro Team

Estimado huésped,Agradecemos su calificación de 4 estrellas. Su opinión es importante para nosotros y nos ayuda a seguir mejorando para brindarle la mejor experiencia posible en Ocean El Faro.Atentamente,Ocean El Faro Team

Dear guest,Thank you for your kind words about your family vacation at Ocean El Faro. We are thrilled to hear that you had a great time with lots of activities to choose from and that our staff, particularly Johanse Mozara, was excellent in assisting your group of 9 with reservations and suggestions.We are glad to hear that you had a memorable and enjoyable experience with us, and we hope to have the opportunity to serve you again in the future.Best regards,Ocean El Faro Team

Estimado huésped,Gracias por tomarse el tiempo para calificarnos con 3 estrellas. Nos encantaría saber más sobre su experiencia para poder mejorar nuestros servicios. No dude en contactarnos si tiene algún comentario o sugerencia.Atentamente,Ocean El Faro Team

Dear guest,Thank you for your positive feedback! We are thrilled to hear that you enjoyed our food and drink options, and that our staff were friendly and welcoming during your stay.We appreciate your kind words and hope to have the opportunity to serve you again in the future.Best regards,Ocean El Faro Team

Dear guest,We are delighted to hear that you enjoyed your time at Ocean El Faro and that you found the property beautiful, the staff attentive, and the amenities enjoyable. It's wonderful to know that you had a great experience and that the food, lazy river, and bar were highlights of your stay.We appreciate your kind words about our concierge Johanser and are pleased to hear that he provided helpful and responsive service. Thank you for your feedback, and we look forward to welcoming you back on your next visit.Best regards,Ocean El Faro Team

Dear guest,We are pleased to hear that you had a fun time at the resort and that you found the staff friendly and the rooms decent. We apologize if the food did not meet your expectations in terms of Dominican dishes. We appreciate your feedback and are glad that you overall enjoyed your stay with us.Best regards,Ocean El Faro Team

Dear guest,We are delighted to hear that you experienced excellent service, enjoyed the great staff, clean rooms, and the fantastic water park and lazy river. It's wonderful to know that housekeeping met your expectations with daily service and ample towels. We are thrilled that you had an awesome overall experience at Ocean El Faro.Best regards,Ocean El Faro Team

Dear guest,Thank you for sharing your positive feedback about your experience at Ocean El Faro. We are delighted to hear that our resort catered to all age groups and that you had a wonderful time during your stay.We appreciate your kind words and hope to welcome you back for another fantastic experience in the future.Best regards,Ocean El Faro Team

Estimado huésped,Gracias por compartir sus comentarios sobre su estancia en Ocean El Faro. Apreciamos sus comentarios sobre la estructura moderna y la necesidad de un personal más alegre y dispuesto a ayudar sin esperar propinas. También entendemos su preocupación por la falta de animación y el desagradable olor y sabor de los vasos.Nos disculpamos por cualquier decepción que haya podido experimentar durante su estancia y tendremos en cuenta sus comentarios para mejorar nuestros servicios. Nos alegra saber que el hotel le ha parecido adecuado para relajarse y celebrar conferencias.Un cordial saludo,Equipo Ocean El Faro

Dear Guest,Thank you for sharing your feedback with us. We appreciate your kind words about our team. We apologize for any disappointment you experienced with the beach conditions. Your feedback is valuable, and we will take it into consideration as we strive to enhance our guests' experience. We hope you had an overall enjoyable stay and look forward to welcoming you back to Ocean El Faro.Best regards,Ocean El Faro Team

Dear Guest,Thank you for sharing your feedback with us. We appreciate your kind words about the cleanliness and maintenance of our resort. We apologize for any shortcomings you experienced with the food quality and service. Your comments are valuable, and we will address them to enhance the overall guest experience.Regarding the safety concern with the kids' water park area, we take safety seriously, and we will investigate the issue with the net to ensure the safety of all our guests, especially children. Your feedback helps us improve, and we will work diligently to address the areas of concern you have raised.We appreciate your insights and hope to have the opportunity to welcome you back for an even better experience in the future.Best regards,Ocean El Faro Team

Dear Guest,Thank you for sharing your positive feedback about your stay at Ocean El Faro. We are thrilled to hear that you had a magical experience and that the food, service, and surroundings exceeded your expectations. We are delighted that our attentive staff made you feel like royalty and that you found every corner of the resort to be meticulously maintained and radiating with elegance and charm. We appreciate your kind words and hope to welcome you back soon.Best regards,Ocean El Faro Team

Dear Guest,Thank you for taking the time to share your feedback with us. We apologize for the various issues you encountered during your stay, including the long wait times for room service, the lack of attention to the minibar, the shortage of umbrellas and chairs in the pool area, the disappointing rooftop jacuzzi, the outdated rooms, the lack of high chairs, the cold and unappetizing food, the unpleasant odors, and the poor customer service.We understand that your experience was not up to the standards that we strive to provide, and we sincerely apologize for any inconvenience or discomfort that you may have experienced. We take all feedback seriously, and we will work to address any issues that may arise.Regarding the long wait times for room service, we will review our procedures to ensure that all orders are fulfilled in a timely manner. We will also ensure that our staff is properly trained to provide excellent service to all of our guests.Regarding the lack of attention to the minibar, we will ensure that our staff is properly trained to fill the minibar as needed, and we will encourage them to be proactive in ensuring that all amenities are stocked and ready for use.Regarding the shortage of umbrellas and chairs in the pool area, we will work to ensure that there are enough umbrellas and chairs available for all guests to use, and we will encourage our guests to be respectful of each other's space.Regarding the disappointing rooftop jacuzzi, we will review our jacuzzi offerings to ensure that they meet the expectations of our guests.Regarding the outdated rooms, we will work to ensure that all rooms are updated and meet the standards that our guests expect.Regarding the lack of high chairs, we will work to ensure that there are enough high chairs available for all guests to use.Regarding the cold and unappetizing food, we will review our culinary offerings to ensure that all food is prepared and served at the appropriate temperature.Regarding the unpleasant odors, we will work to ensure that all areas of the resort are clean and free of unpleasant odors.Regarding the poor customer service, we will work to ensure that all of our staff is properly trained to provide excellent service to all of our guests.We hope that you will give us the opportunity to serve you again in the future, and we look forward to the chance to exceed your expectations.Best regards,Ocean El Faro Team

Dear Guest,Thank you for taking the time to share your feedback with us. We are sorry to hear that the food at the buffet was cold during your stay at Ocean El Faro. We take all feedback seriously and will review our procedures to ensure that all food is served at the appropriate temperature in the future.We are also sorry to hear that the restaurants received a rating of 6/10 from you. We strive to provide excellent food and service to all of our guests, and we regret that we were not able to meet your expectations during your stay.We appreciate your feedback and will work to address any issues that may arise. We hope that you will give us the opportunity to serve you again in the future, and we look forward to the chance to exceed your expectations.Best regards,Ocean El Faro Team

Dear Guest,Thank you for taking the time to share your feedback with us. We are sorry to hear that you were not satisfied with the food during your stay at Ocean El Faro. We take all feedback seriously and will work to address any issues that may arise.We apologize for any inconvenience you may have experienced with the toilet paper and towels. While we understand that not all guests want their rooms cleaned every day, we want to ensure that all of our guests have access to the necessary amenities during their stay. We will review our procedures to ensure that all guests receive fresh towels and toilet paper as needed.We also apologize for any language barriers you may have encountered during your stay. At Ocean El Faro, we strive to provide excellent service to all of our guests, regardless of language. We will work to ensure that our staff is equipped to communicate effectively with all of our guests, and we appreciate your feedback in this regard.Again, we apologize for any inconvenience or discomfort you may have experienced during your stay, and we hope that you will give us the opportunity to serve you again in the future.Best regards,Ocean El Faro Team

Dear Guest, Thank you so much for your wonderful review! We were happy to hear that you enjoyed the cleanliness of our facilities, our attentive service and our delicious food.We are glad to hear that you are considering returning and are confident that you will enjoy yourself as much as the first time. At Ocean El Faro Teams, we pride ourselves on providing a high quality experience to all our guests and are delighted to know that we met your expectations.Once again, thank you for choosing our hotel and for your kind words.We look forward to seeing you again in the future!Best regards,Ocean El Faro Teams

Dear guest, Thank you very much for your generous 5/5 review! It fills us with joy to know that you enjoyed your stay with us and that our staff, the cleanliness of our facilities and the quality of our rooms met your expectations.It is wonderful to know that you enjoyed the entertainment activities we offer and that you are considering coming back and recommending us to other travelers. At our hotel, we strive to provide memorable experiences for our guests, and your kind words are a great encouragement to our entire team.Thank you for your support and for choosing our hotel. We look forward to welcoming you back and providing you with another unforgettable stay.Best regards, Ocean El Faro Teams

Dear Guest, Thank you so much for taking the time to leave us a review! We are very happy to hear that your experience at our hotel was excellent and that you enjoyed our attentive staff, delicious menu, our fun lazy river and our pools.At our hotel, we strive to provide our guests with an unforgettable experience, and your kind words are a great encouragement to our entire team. We are happy to know that we were able to meet and exceed your expectations during your stay.Once again, thank you for choosing our hotel and we look forward to welcoming you again in the near future.Best regards,Ocean El Faro Teams

Dear Sir or Madam,We appreciate your positive feedback and are grateful for your appreciation. We are committed to continuous improvement and hope that our service will make you feel good at your next season.Best regards,Ocean El Faro Team.

Dear Guest, Thank you very much for taking the time to leave a review for Ocean El Faro Teams. We are delighted to hear that you had a fantastic experience with us and that our team was able to meet your expectations.At Ocean El Faro, we strive to provide our guests with an unforgettable experience, and your review is a testament to our commitment to excellence. Our team is dedicated to providing exceptional service, and we are delighted to hear that our efforts were recognized.Once again, thank you for choosing Ocean El Faro, and we look forward to welcoming you back again soon.Best regards,Ocean El Faro Teams

Dear Guest,Thank you for taking the time to share your feedback with us. We apologize if the bathroom facilities did not meet your expectations. At Ocean El Faro, we strive to provide our guests with the highest level of service and amenities, and we are sorry to hear that the bathroom needs some upgrades.Please be assured that your feedback has been taken seriously, and we will work towards improving the bathroom facilities as soon as possible. We appreciate your patience and understanding in this matter.Thank you for choosing Ocean El Faro, and we hope you continue to enjoy your stay with us.Best regards,Ocean El Faro Team

Dear guest,Thank you for taking the time to share your positive feedback about your stay at Ocean El Faro Resort. We are thrilled to hear that you enjoyed your experience with us and found our service to be excellent, our facilities clean and well-maintained, and our food delicious. We are also glad to hear that our staff were friendly and helpful, and that you appreciated the variety of activities available.We strive to provide the best possible experience for all of our guests, and your feedback is a testament to the hard work and dedication of our team. We are delighted that you had such a positive experience and hope to welcome you back again in the future.Thank you for choosing Ocean El Faro Resort, and for your kind words.Best regards,Ocean El Faro Team

Querido huésped,Gracias por su comentario y por elegir Ocean El Faro Resort para sus vacaciones. Nos alegra saber que en general tuvo una buena experiencia y que considera volver pronto.Agradecemos sus sugerencias de mejoras y trabajaremos en ellas para seguir mejorando nuestros servicios y ofrecer una experiencia aún más satisfactoria a nuestros huéspedes.Esperamos tener la oportunidad de recibirlo nuevamente en un futuro cercano.Saludos cordiales,Ocean El Faro Team

Dear guest,Thank you for sharing your feedback about your stay at Ocean El Faro Resort. We are glad to hear that you were very satisfied with your stay and that the room you received was perfect for your needs. We apologize for any confusion with the room booking through Expedia and are glad that we were able to accommodate you in a suitable room.We are pleased to hear that the staff was friendly and helpful, and that you enjoyed the convenient location of your room near the main pool and bar. We understand that everyone has different preferences, and we are glad that you found the atmosphere at El Beso adults-only side to be quiet and relaxing.Regarding the food, we appreciate your feedback and will take note of your comments about the Italian restaurant and Sakura hibachi. We strive to provide high-quality food and beverage options for our guests, and we will work to improve our offerings based on guest feedback.We are glad that you had a good time and were able to enjoy drinks and mamajuana for breakfast. We are also pleased to hear that you would recommend Ocean El Faro Resort to others.Thank you for choosing Ocean El Faro Resort for your vacation, and we hope to have the opportunity to welcome you back for another enjoyable stay in the future.Best regards,Ocean El Faro Team