Puthuppally Hotels

"Beautiful location and lovely staff. The room was huge but basic and run down. Great view of the lake. Only one restaurant to eat at breakfast, lunch and dinner. It was ok, breakfast not fantastic but the dosa was great. The pool is nothing like the photos. It is cloudy, dirty, full of insects and had a large number of crows bathing in it at any given time. No facilities open near pool - currently being renovated and no umbrellas. Temperature was hot and not refreshing in the heat of April. House keeping didn’t come once during our 3 night stay. We had to ring for towels and water every day. The resort is also dry, so no beer or wine served. The beds were very comfortable and there is a great resort next door in walking distance that has multiple restaurants to choose from and a bar on the water. My sons liked the fish and goose feeding at “high tea” each day from 4:30-5:430, but more like 4:50pm"

"Very out dateded, ac unit froze up started leaking all over our stuff and then it started throwing ice chunks. We went to the front desk and they offered to switch rooms. We switched rooms and everything was fine other than the bed being rock hard and the bed sheets with a ton of stains. We ended up checking out early and they would not refund us the other night stay. This property is also not kid friendly nothing for kids to do. No up keep to this property very ran down. "

"Good breakfast spread, overall friendly staff. But the property is already 20 years old but clean."

"Yes"

"We absolutely loved our relaxing stay. The pool and the views are spectacular. The staff could not be more helpful. We only wish we could have stayed longer. "

"Good resort feels like staying close to nature "

"Yes"

"Did not use"

"The staff were excellent, attentive, and very helpful, especially with arranging local tours. The half-day backwaters boat tour was a highlight and highly recommended, and the resort grounds were lovely and quiet. The main disappointment was the Alleppey tour, as we were not told in advance that the coir factory, museum, and palace were closed on Monday, which made the long drive less worthwhile. The driver, however, was excellent. The rooms also felt tired and in need of an upgrade, with some basic maintenance issues. Overall, while there were some very positive aspects to the stay, it did not quite meet the standard or value we expected from Taj."