Cardiff Hotel Guide - Queen Arcade hotels in Cardiff, United Kingdom.

"Good location breakfast a bit expensive"

"Staff were helpful and friendly! The location is the best! Easy to see all the sites and we were able to walk to everything. Breakfast was excellent and the Hotel is a 5 min walk to the Train Station!"

"Room was clean and comfortable but quite dark as there was not a lot of natural light. Staff were very friendly and gave us complimentary drinks for our anniversary."

"The breakfast offered many good choices. We couldn't get the heater to work, so we were cold most of the time."

"Check in was great. Allowed to the room early. Check out day was not so good. Check out is 12. We were showering and the cleaner knocked and walked in at 10.30 then a maintenance man knocked at 11 wanting to come in. The bar staff were not helpful and no room tab was allowed. Not a smile in sight. Lovely spa area and maintained well. Plenty of towels provided. But only 4 very old saggy loungers. People had to sit on the floor. Room for more or at least some chairs."

"The staff were very friendly, and upgraded us to a castle view room on arrival which was kind. The room was spacious, with a heated towel rack in the bathroom. Lots of little touches that made our stay here very enjoyable."

"As two young girls who booked this we didn’t spend one night here and ended up booking another hotel as an emergency. There’s no parking on site even though it says there is. You have to pay £30 a night at a different car park. The key cards are kept in a paper box labeled ‘key cards’ on the desk. The lift was crashing and scraping the whole way up and the hotel is not as advertised online. I have requested my money back but the hotel is not responding to Expedia."

"Had a lovely time at this hotel. Staff were very helpful and attentive. Room was clean and comfortable. Good price and better value than some higher priced hotels. Late check out which is great"

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