Birmingham Hotel Guide - Quest hotels in Birmingham, United Kingdom.

"Nice place"

"Room cleaned on request. Staff friendly. Free car parking that helped a lot as was there 11 nights "

"Good hotel, clean room , good swimming pool nice bar "

"All ok except no milk for drinks, no hair dryer and no double glazing so could not sleep due to load traffic noise all night."

"Well in the kitchen,in two areas the floor lino is coming up and could cause a trip hazard.None of the soap dispensers in the kichen,ground floor toilet,& bathroom had any soap in them.In the upstairs bathroom the showe is leaking water between the hose and the shower head fitting.Using the toaster in the kitchen set off the smoke alarm on the two mornings,even though the bread was not smoking/burnt as we were standing by the toaster waiting for the toaster to pop up the bread!! One of the barh towels was threadbare.On your VRBO site page of the site under Highlights,you say "The top rated staff and service will ensure you feel welcome and pampered"There is only Mick on site no other "staff" and "pampered" is a completely misleading word to use! You need to delete "pampered" & Mick only gave us the keypad code & gate code,that was it.Also in your description of the "garden" there is no mention that the the lawn is artificial! When you sit on the toilet seat on the ground floor your knees are up against the door!! Anyone over 6ft tall would have a big problem sitting on the seat! I would not recommend this place,the taps are like waterfalls and need to be replaced by modern taps to stop wating water.If VRBO have inspectors you need to send someone round to have a look ."

"Room was good, clean and quiet. Could not get the wifi to work. Did not report it while there."

"yes it was all very clean and tidy"

"Basic room, only given one towel. Breakfast was pricy and horrendously bad."

"Enjoyed are night no faults at all "