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Reviews of Beekman Arms Hotel

3.5 out of 5
Beekman Arms Hotel
6387 MILL ST, Rhinebeck, NY

Reviews

8.2

Very good

Rating 10 - Excellent. 254 out of 576 reviews" "
Rating 8 - Good. 176 out of 576 reviews" "
Rating 6 - Okay. 91 out of 576 reviews" "
Rating 4 - Poor. 38 out of 576 reviews" "
Rating 2 - Terrible. 17 out of 576 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Lori

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the history of the inn!! Stayed in the Townsend House directly behind the inn. Rooms were large and the bed was comfortable. The only problem with the room was the small size of the TV. Located in the middle of town so very walkable to shops, restaurants, and taverns. Recommend waiting until May to visit Rhinebeck as more area attractions are open.
Stayed 2 nights in Apr 2024
Response from Robert Henion on 25 Apr 2024
Hi Lori, Thank you for staying with us and providing feedback on your stay. I am glad you enjoyed staying in the Townsend House. We hope to see you again in the future.

6/10 Okay

Jennifer, Northport

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Robert Henion on 17 Apr 2024
Hi Jennifer, Thank you for staying with us and for the feedback. We hope you will consider staying with us again in the future.

8/10 Good

Michelle

Travelled with family
Liked: Amenities
Lovely property in particular the bar and restaurant. Food was excellent. Breakfast very average continental and disappointing use of a lot of single use plastics.
Stayed 2 nights in Apr 2024
Response from Robert Henion on 14 Apr 2024
Hi Michelle, Thank you for the feedback and for staying with us.

10/10 Excellent

Jean francois

Stayed 1 night in Apr 2024
Response from Amy Barrett on 2 May 2024
Thank you for your feedback,

8/10 Good

Eric

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Robert Henion on 10 Apr 2024
Hi Eric, Thank you for the positive review and for staying with us.

6/10 Okay

Dennis, Westport

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Run down
Stayed 1 night in Mar 2024
Response from Beekman Arms on 5 Apr 2024
Hi Dennis, We are sorry to hear about this. We are hoping you will give us another chance and stay with us again in the future.

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed the location of the hotel. Staff was very very pleasant. Our room was very nice and everything was very convenient. We ate breakfast there but not dinner.
Stayed 1 night in Mar 2024
Response from Beekman Arms on 24 Mar 2024
Lisa, Thank you very much for the glowing review. We hope to see you again soon!

10/10 Excellent

lauryn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Beekman Arms on 23 Mar 2024
Hi Lauryn, Thank you for the 5-Star review. We hope you will stay with us again in the future.

10/10 Excellent

ANDREA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Beekman Arms on 13 Mar 2024
Thank you for the positive review and for staying with us.

8/10 Good

Debi

Travelled with family
Liked: Cleanliness, staff & service
Beautiful, historic, room was lovely, beds comfortable, unfortunately the WiFi and TV were not functioning. A lovely staff person tried to help but to no avail. Breakfast was good. Easy access to shops and dining.
Stayed 1 night in Mar 2024
Response from Beekman Arms on 13 Mar 2024
Hi Debi, Thank you for the kind and overall positive review. I am sorry about the WiFi and TV issues.

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
It's historic museum like quality. Preserved. Ease in which exploration of many historical items available for viewing. Cozy guest house,warm safe n quiet. A great night's sleep x 3. Meals in dinning room presented exquisite and a little pricey but very enjoyable. Everything within walking distance. Didn't like weather, it rained most of stay, but would come back again!
Stayed 3 nights in Mar 2024
Response from Beekman Arms on 9 Mar 2024
Hi Paula, Thank you for the glowing review and for staying with us.

6/10 Okay

Chris

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Beekman Arms on 9 Mar 2024
Hi Chris, thank you for the feedback and for staying with us. We hope you will consider staying with us again in the future.

8/10 Good

Edith L.

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
While the room was lovely and the staff was attentive, the WiFi was poor to nonexistent, and the shower needed to be turned to C for cold in order to get hot water.
Stayed 1 night in Feb 2024
Response from Beekman Arms on 21 Feb 2024
Hi Edith, I am sorry to hear about the issues with your stay. I hope you will consider giving us another chance to make things right in the future.

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Beekman Arms on 18 Feb 2024
Thank you for staying with us and for the 5-star review!

8/10 Good

Adele

Travelled with partner
The heat was out in the main In. and was moved several blooms to another property which was ok but not the Inn
Stayed 1 night in Feb 2024
Response from Beekman Arms on 14 Feb 2024
Hi Adele, I am sorry you were not able to stay in the main inn (the heat is working now). I hope you will consider staying again in the future.

6/10 Okay

brenda

Business traveller
Very Basic
Stayed 1 night in Feb 2024
Response from Robert Henion on 7 Feb 2024
Hi Brenda, Thank you for staying with us and for the feedback. We hope you will consider staying with us again in the future.

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Christine on 5 Feb 2024
Hi Kim:I'm so happy that you enjoyed your stay with us. Your positive feedback means so much to us.Looking forward to seeing you again.

2/10 Terrible

Elisa

Stayed 1 night in Feb 2024
Response from Beekman Arms on 23 Mar 2024
Hi Elisa, I am sorry to hear you did not have a good stay with us. I hope you will share more information with us, so we can make things better.

8/10 Good

Mary Augusta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Christine on 5 Feb 2024
Dear Mary Augusta:We are so glad that you enjoyed your recent stay with us. We always strive to provide our guests with the best experience.

6/10 Okay

Monica

Travelled with partner
Liked: Cleanliness
Booked room in the Inn, upon arrival advised boiler was broken and were being moved to room outside of inn, required us to drive. Completely different ambience from what was anticipated.
Stayed 1 night in Jan 2024
Response from Beekman Arms on 31 Jan 2024
Hi Monica, I am sorry you did not get to stay in the main inn. Hopefully, the heat will be back in working order soon.

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Beekman Arms on 31 Jan 2024
Linda, Thank you for the 5 star review!

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel in great community
Stayed 1 night in Jan 2024
Response from Beekman Arms on 27 Jan 2024
Hi Thomas, Thank you for staying with us and sharing your positive experience. We hope to see you again.

6/10 Okay

Claudia

Stayed 1 night in Jan 2024
Response from Beekman Arms on 10 Feb 2024
Thank you very much for staying with us and for the feedback. We hope you will stay with us again in the future.

6/10 Okay

James, new york

Disliked: Cleanliness, amenities
Response from Beekman Arms on 18 Jan 2024
Thank you for your feedback and for staying with us. We hope you will consider staying with us again in the future.

6/10 Okay

Edward

Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2024
Response from Beekman Arms on 18 Jan 2024
Thank you for your feedback and for staying with us. We hope you will consider staying with us again in the future.

2/10 Terrible

terri

Stayed 2 nights in Jan 2024
Response from Beekman Arms on 18 Jan 2024
Thank you for your feedback and for staying with us. Could you please let us know what we can do to improve our accommodations?

10/10 Excellent

Sebastian

Stayed 1 night in Dec 2023
Response from Beekman Arms on 27 Jan 2024
Hi Sebastian, Thank you for staying with us and sharing your positive experience. We hope to see you again.

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Love our check in! Ryan was great! Beautiful fire going as we checked in. Love our room!
Stayed 1 night in Dec 2023
Response from Beekman Arms on 18 Jan 2024
Thank you for your feedback and for staying with us. It is great to hear that you had a great stay. We hope you will consider staying with us again in the future.

8/10 Good

Suzanne

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Dec 2023
Response from Beekman Arms on 18 Jan 2024
Thank you for your feedback and for staying with us. We hope you will consider staying with us again in the future.

10/10 Excellent

Claudia

Travelled with partner
Liked: Cleanliness, staff & service
Love it here, but I can see how others find it needs some updates
Stayed 1 night in Dec 2023
Response from Beekman Arms on 18 Jan 2024
Thank you for your feedback and for staying with us. We hope you will consider staying with us again in the future.

10/10 Excellent

shane

Stayed 1 night in Dec 2023
Response from Christine on 25 Dec 2023
Dear Shane:We are very happy that you enjoyed your stay with us.Thank you for the kind feed back.

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Beekman Arms on 18 Jan 2024
Thank you for your feedback and for staying with us. We hope you will consider staying with us again in the future.

2/10 Terrible

Deirdre

Stayed 1 night in Dec 2023
Response from Beekman Arms on 18 Jan 2024
Thank you for your feedback and for staying with us. Could you please let us know how we could improve our accommodations?

10/10 Excellent

Will

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Dec 2023
Response from Beekman Arms on 18 Jan 2024
Thank you for your feedback and for staying with us. We hope you will consider staying with us again in the future.

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and peacefulness..
Stayed 1 night in Dec 2023
Response from Corene C. on 14 Dec 2023
Dear valued guest,Thank you so much for your feedback. we appreciate your patronage and are so happy you had a fantastic experience. We look forward to having you with us again very soon!

8/10 Good

Jody

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023
Response from Corene C. on 14 Dec 2023
Dear valued guest,Thank you so much for your feedback. We appreciate your patronage and are very happy you had a fantastic experience. We look forward to having you here with us again soon!

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Corene C. on 11 Dec 2023
Dear valued guest,Thank you for taking the time and giving us your feedback. We appreciate your patronage and are very happy you had a fantastic experience. We look forward to having you stay with us again soon.

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
These are motel style rooms behind the Beekman Arms. They are updated and cozy rooms in the heart of beautiful Rhinebeck Village. A short walk brings you to a very complete morning continental breakfast on the Inn’s expansive property at the Delameter Inn.
Stayed 2 nights in Nov 2023
Response from Corene C. on 7 Dec 2023
Dear valued guest,Thank you for your amazing feedback. We appreciate you and your patronage. We look forward to having you stay with us again soon.

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The history, the comfort, the location were all perfect.
Stayed 2 nights in Dec 2023
Response from Corene C. on 7 Dec 2023
Dear valued guest,Thank you for your amazing feedback. We appreciate your amazing review. We look forward to having you stay with us again soon!

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Corene C. on 30 Nov 2023
Dear valued guest,Thank you for your feedback. We appreciate your patronage and look forward to having you stay with us again soon.

10/10 Excellent

Marion

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Would definitely recommend
Stayed 1 night in Nov 2023
Response from Corene C. on 30 Nov 2023
Dear valued guest,Thank you for your feedback. we value your patronage and appreciate your recommendation. We look forward to having you stay with us again soon!

10/10 Excellent

Alan, Bloomington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent boutique hotel in an old inn. Outstanding service. Great food at the tavern inside the inn. It is an historic property so it is not modern, but that's why you should stay here.
Stayed 7 nights in Nov 2023
Response from Corene C. on 26 Nov 2023
Dear valued guest,Thank you for your feedback. We appreciate your visit and look forward to having you come back to stay with us.

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities
My room was so cozy with the king size bed and fireplace. Very clean. Staff was extremely helpful and the food at yhe restaurant was delicious. Can't wait to go back!
Stayed 1 night in Nov 2023
Response from Corene C. on 26 Nov 2023
Dear valued guest,Thank you for your valuable feedback! We are so happy you had a great experience when you stayed with us. We look forward to having you stay with us soon.

6/10 Okay

Verified traveller

Liked: Cleanliness
Not great.
This place is tired. Christina at check-in gets a special mention for having wandered off as the line of arriving guests got longer and longer. We kept hearing that she was coming right back but alas, no. And breakfast “in the lobby” per the reservation turned out to be in a building two blocks away. Shout-out for the bar and Julia there — go to the bar but stay elsewhere.
Stayed 1 night in Nov 2023
Response from Corene C. on 30 Nov 2023
Dear valued guest,We are sorry to hear your experience here was not what you expected. Your concerns have been addressed and we hope this doesn't mar your choice to come stay and be our guest again.

10/10 Excellent

Alberto

Stayed 1 night in Nov 2023
Response from Corene C. on 23 Nov 2023
Dear valued guest,Thank you for your valued feedback. We appreciate you staying with us and look forward to having you again.

6/10 Okay

A Harold

Liked: Cleanliness
Great town to visit but Inn leaves me wanting
Well located in a town we enjoy visiting - usually for an afternoon but this time overnight - hotel is oldest inn in America - feels that way - we love the antique barn on property but would prefer an updated accommodation
Stayed 1 night in Nov 2023
Response from Corene C. on 30 Nov 2023
Dear valued guest,Thank you for your response. We appreciate your feedback and have passed along your concerns to management. We hope to have you as a future guest again soon.

10/10 Excellent

Emanuel

Stayed 3 nights in Nov 2023
Response from Corene C. on 23 Nov 2023
Dear valued guest,Thank you for your feedback. We are happy you had such a good experience! We look forward to having you here with us again.

8/10 Good

Erin

Travelled with family
Liked: Cleanliness, staff & service
It's a really neat, old Inn. Very convenient to walk to Rhinebeck shop's and restaurants. The room itself was outdated (and not in a charming way) and in need of a refresh. Electrical outlets for charging phones were not conveniently located near the beds. The continental breakfast was way too far away and wasn't worth the walk (grocery store muffins and cereals). I will say the walk to breakfast in the crisp air did help me clear my head so it did have an upside.
Stayed 1 night in Nov 2023
Response from Corene C. on 23 Nov 2023
Dear valued guest,We are sorry to hear your experience was not the utmost. We are working hard to make sure everyone's needs are met. We are happy to hear the walk you had was beneficial to you. We hope you come back soon to see us.

8/10 Good

Michele, Douglaston

Liked: Cleanliness, staff & service, property conditions & facilities
I come to Rhinebeck, Red Hook, and Germantown frequently since I was a toddler and have had a great memories.
Stayed 3 nights in Oct 2023
Response from Corene C. on 9 Nov 2023
Dear valued guest,Thank you so much for your feedback! Come back soon!

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing location right in town. Historic hotel but rooms are comfortable.
Stayed 1 night in Nov 2023
Response from Corene C. on 23 Nov 2023
Dear valued guest,Thank you for your valued feedback. We look forward to having you stay here with us again.