Agradeço o seu comentário e sua ótima avaliação.A nossa localização na barra é realmente maravilhosa.Te aguardamos em breve.Atenciosamente,Kivya Valladao-Guest Relations

Nosso fica quentinho com esse tipo de comentário. Toda a nossa equipe se empenha diariamente para proporcionar as melhores experiências aos nossos hóspedes. Será sempre uma alegria lhe receber. Atenciosamente, Kivya Valladão Guest Relations

Apreciamos imensamente seus comentários referentes à sua hospedagem no Hotel Laghetto Stilo Barra Rio. Atenciosamente,Kivya Valladao-Guest Relations

XxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxÉ muito bom saber que sua estadia foi tão agradável e o café da manhã de tirar o folego.Pois toda a nossa equipe se empenha diariamente para proporcionar as melhores experiênciasaos nossos hóspedes.Será sempre uma alegria lhe receber.Atenciosamente,Kivya ValladãoGuest Relations

Primeiramente obrigada por nos escolher e agradecemos imensamente da sua avaliação positiva referente a sua hospedagem em nosso Hotel Laghetto Stilo Barra Rio. Atenciosamente,Kivya Valladao-Guest Relations

Hello everything is fine?First of all thank you for choosing our Hotel.We greatly appreciate your comments regarding your stay at the Hotel Laghetto Stilo Barra Rio.It is always a pleasure to receive positive feedback.Yours sincerely,Kivya DiasGuest Relations

Hello!We are sorry to know that your stay fell short of expectations. Regarding the odor in the lobby, we believe you are referring to the waste collection schedule. We are already taking efficient measures to avoid this discomfort. We apologize for the inconveniences, and we are sure that we will spare no efforts to improve every point herein mentioned.Yours truly,Rita LimaGuest Relations

Olá, Sra. Patricia! Muito obrigada por nos avaliar. Volte sempre!Atenciosamente,

Olá, Sra. Maria! Lamentamos em saber que não conseguimos proporcionar uma boa experiencia. Fico a disposição para saber o que não lhe agradou, através da aba "Contato" em nosso site. Atenciosamente, Rita Lima Guest Relations

Olá! Muito obrigada por nos avaliar. Volte sempre!Atenciosamente,

Hello, Ms. Marcia!We are very pleased to hear that your experience was so pleasant. We look forward to your return to providebetter and better stays. Sincerely, Rita Lima Guest Relations

Olá, Sra. Gisele! Muito obrigada por nos avaliar. Volte sempre! Atenciosamente, Rita Lima Guest Relations

Olá, Sr. Leonardo! Agradecemos por nos avaliar. Volte sempre! Atenciosamente, Rita Lima Guest Relations

Olá, Sr. Geraldo! Obrigada por nos avaliar. Gostamos muito de saber que conseguimos corresponder às suas expectativas. Volte sempre! Atenciosamente, Rita Lima Guest Relations

Hello, Mr. Todd! We're very sorry to hear that we were not able to please you due to misunderstood situations. Please allow me to inform you that we have ironing facilities and lend them to guests at no cost. We also operate an outside professional laundry service that charges for this service. Regarding towels, we have face towels, regular bath towels, and floor towels that are left in the room as soon as our guests arrive and can be changed at any time during their stay. Please, if you can detail the origins of the information, I am at your disposal through the "Contact" tab on our website. We will do our best to provide the most complete information to our guests. to our guests. We apologize for the inconvenience. Sincerely, Rita Lima Guest Relations

Hello, Mr. Eric! We are very grateful for your evaluation and compliments. Everything is planned with great care to ensure the best experiences for our guests. Come back always! Sincerely, Rita Lima Guest Relations

Olá, Sr. Francisco! Muito obrigada por nos avaliar. É uma satisfação enorme saber que conseguimos lhe proporcionar uma experiência tão agradável. Volte sempre! Atenciosamente, Rita Lima Guest Relations

Hello, Mr. Amjad! We are sorry to hear that your experience was not as expected. About the elevators, they are smartly connected, but due to our full occupancy, at peak times there may be a longer wait time . The front desk is attentive in case of long lines in the lobby, directing some guests to an additional elevator for convenience. Regarding the pool, we have a fixed team in the common areas that do rounds during the shifts and are ready to answer any call. In any case, it will be forwarded to the relevant leaders so that they can take the appropriate measures. About the towels, they are available at the pool and can be taken to the beach. As for the conduct at the pool, you may be referring to some specific episode, which I am sure was corrected as soon as it was noticed. No consumption is allowed inside the pool. There is a specific area outside the pool reserved for smokers, but even so, they don't smoke very often. Anyway, your report will be analyzed. We thank you for your compliment to the chambermaid and it will be passed on to her. We apologize for the inconvenience. Yours sincerely, Rita Lima Guest Relations

Hello, Mr. Claudio! Thank you for evaluating us. We are glad to know that you appreciated our structure and location. We hope to welcome you again soon! Yours truly, Rita Lima Guest Relations

Hello, Mr. Ricardo! We are very pleased to hear that your stay was so pleasant. Come back often! Sincerely, Rita Lima Guest Relations

Olá! Muito obrigada por nos avaliar. Volte sempre! Atenciosamente, Rita Lima Guest Relations

Hello, Mr. Silvano! Thank you very much for evaluating us. We are immensely pleased to know that our colleague Tatiana's service made a difference during your stay and your compliment was shared with her. We look forward to welcoming you again soon. Best regards, Rita Lima Guest Relations

Olá, Sra. Luciane! Muito obrigada por nos avaliar. Ficamos muito contentes em saber que apreciou sua estada, com destaque ao atendimento dos nossos colegas Damião, Cauã e Márcio. Toda a nossa equipe se empenha diariamente para proporcionar as melhores experiências aos nossos hóspedes. Volte sempre! Atenciosamente, Rita Lima Guest Relations

Hello, Ms. Fatima! Thank you for evaluating us. We are very happy to hear that you enjoyed your stay. Our team has been striving to provide the best experiences for our guests. Come back always! Yours truly, Rita Lima Guest Relations

Hello, Mrs. Suely! The entry in the room statff occurs only in case of tidying up, replacement of minibar or maintenance calls, always with the staff knocking before. Please remember that any atypical movement can be reported to the reception during your stay. Please, if you can tell us in detail what happened, I am available through the "Contact Us" tab on our website. In any case, we sincerely apologize for the inconvenience. Yours sincerely, Rita Lima Guest Relations

Olá, Sr. Wesley! Muito obrigada por nos avaliar. Ficamos imensamente contentes em saber que nossa localização privilegiada atendeu suas expectativas. Volte sempre! Atenciosamente, Rita Lima Guest Relations

Hello, Mr. Bruce! Thank you so much for rate us. Come back soon! Regards, Rita Lima Guest Relations

Hello, Mrs. Elisabete! Thank you so much for rating us. We were happy to know that she had her expectations and needs met. Come back often! Regards, Rita Lima Guest Relations

Hello, Ms. Sonia! We thank you for evaluating us. The highlights to the service and location were noted. Regarding your additional comments, please if you can give us details, you can let us know through our page in the "Contact Us" tab. Yours truly, Rita Lima Guest Relations

Olá! Ficamos lisonjeados com sua avaliação e elogios. Realmente, todo o nosso planejamento é voltado para atender todas as expectativas dos nossos hóspedes, proporcionando experiências marcantes. É com muita alegria que compartilharei seu comentário com a equipe. Volte sempre! Atenciosamente, Rita Lima Guest Relations

Hello! Thank you very much for evaluating us. We are pleased to know that we were able to meet your expectations and that we are your preference for accommodation in Rio de Janeiro. Regards, Rita Lima Guest Relations

Helo! Thanks for the feedback and compliments. Just to clarify, our parking is an optional service, so we charge extra. Sincerely, Rita Lima Guest Relations

Helo! Thanks for the feedback. Sincerely, Rita Lima Guest Relations

Olá, Sra. Luíza! Muito obrigada por sua avaliação e elogios. Amamos agradar nossos hóspedes. Volte sempre! Atenciosamente, Rita Lima Guest Relations

Hello! Thank you very much for rating us and for the suggestions. Yours Sincerely, Rita Lima Guest Relations

Olá, Sra. Mariane! Muito obrigada por nos avaliar. Tenha certeza de que não mediremos esforços para melhorar o que ficou a desejar. Atenciosamente, Rita Lima Guest Relations

Hello, Mr. Ronald! Thanks for the feedback. Rest assured that we will spare no effort to improve what you have left to be desired. Sincerely, Rita Lima Guest Relations

Olá, Sr. Agenor! Agradecemos por sua avaliação. Att, Rita Lima Guest Relations

Olá, Sra. Paula Agradecemos por sua avaliação. Att, Rita Lima Guest Relations

Olá, Agradecemos por sua avaliação. Esperamos recebê-lo novamente em breve. Att, Rita L. Guest Relations

Olá! Obrigada por nos avaliar. Ficamos muito felizes em saber que o nosso atendimento lhe agradou. Quanto ao cobertor, agradecemos pela sugestão e tenha certeza que será levada em conta. Atenciosamente, Rita Lima - Relacionamento ao Cliente