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Reviews of Promenade Princess Copacabana

2.5 out of 5
Promenade Princess Copacabana
RUA XAVIER DA SILVEIRA, 58,58, Rio de Janeiro, Southeast Region

Reviews

8.0

Very good

Rating 10 - Excellent. 68 out of 222 reviews" "
Rating 8 - Good. 111 out of 222 reviews" "
Rating 6 - Okay. 29 out of 222 reviews" "
Rating 4 - Poor. 8 out of 222 reviews" "
Rating 2 - Terrible. 6 out of 222 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

A

Pleasant stay. Room services was great. Rooms were cleaned regularly. The only issue for me W was that for a place as hot as Rio, they shouldn’t shut the pool at 5pm. Also the jacuzzi wasn’t working throughout my stay, which was a shame. But overall, it was good. Great location. Everything is practically on your door step (places to eat, beach, metro etc)
Stayed 6 nights in Nov 2018
Response from lobby on 17 Jan 2019
gracias por sus elogios!

8/10 Good

Stephen

Liked: Cleanliness, room comfort
Clean and comfortable at a fair price
Good hotel with spacious room, clean, fair condition. The area is good but one should always be cautious when walking in Copacabana. This hotel is a good value for the area.
Stayed 4 nights in Nov 2018
Response from lobby on 17 Jan 2019
gracias por sus elogios!

8/10 Good

Terry, Ohio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The property was close to the beach. The staff was very friendly and helpful. There were many restaurants nearby. The room here was much bigger than my stay at another hotel where I paid 3x as much. I will use this hotel again when I come to Rio
Stayed 1 night in Jul 2018
Response from Equipe Promenade Hotéis & Aparts on 31 Aug 2018
Dear Mr. Terry, Thank you for choosing to stay on the Promenade hotels. It is always a pleasure to receive a positive feedback from our guests. We will share your praise with our staff, seeking to motivate them to keep our guests' experience even better. It will be our pleasure to welcome you again to our hotel. Best Regards, Team Promenade Hotels & Aparts

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2018

8/10 Good

Greg

Liked: Cleanliness, staff & service, room comfort
Good Value in Copa
Been staying at this hotel on and off for about 15 years. Great, friendly staff. It's getting a little old and I've had to call maintenance a few times in my last few visits but a good value. Huge rooms. Every room is a suite. A few blocks from the beach and a little dicey at night but that's Rio.
Stayed 7 nights in Jul 2018
Response from Equipe Promenade Hotéis & Aparts on 31 Aug 2018
Dear Mr. Greg, Thank you for choosing to stay on the Promenade hotels. We will share your feedback on the aspects that can be improved with our staff, seeking to motivate them to keep our guests' experience even better. If you have any further questions, we are here to help. It will be our pleasure to welcome you again to our hotel. Best Regards, Team Promenade Hotels & Aparts

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very comfortable and cozy. The price is right.
The place is not big, but just right for a vacation. It has a small kitchen a refrigerator. It is very close to the subway and a couple of blocks from the beach. It has a nearby restaurant that is opened 24hrs. The food selection is good. Enjoy!
Stayed 7 nights in Feb 2018

8/10 Good

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2017

6/10 Okay

mel, new york

Liked: Room comfort
Disliked: Property conditions & facilities
Nice hotel but gym needs work
The room was great . Cleaning lady didn’t change sheets . Gym did not work very out dated equipment.pool was small but you have the beach .
Stayed 7 nights in Oct 2017

6/10 Okay

Ricky, Atlanta

Liked: Staff & service
Great location
Promenade Princess Copacabana This hotel staff have been great. They do not hassle you for bringing guests to the hotel and for this I would have to recommend this hotel. The hotel location is very good one block away from subway and a block away from Copacabana beach, it's not a far walk to Ipanema beach, lots of shopping and restaurants in the area and for you Starbucks fans five minute walk. The hotel has A very small restaurant that is adequate. The free breakfast in the morning is very limited but it is free. The hotel has an gym which is open from 7 to 10 or 11 PM. The gym has two treadmills and one bike, The equipment was in very poor condition neither of the treadmills work and the bike was not rideable. The only weights in the gym was a partial set of dumbbells. The pool hot tub and sauna were not working the entire time that I was at the hotel the pool was undergoing some maintenance work; but this was not communicated before arrival to the hotel it was not disclose. If you are planning to visit Rio add this hotel to your list for the money it might not be a bad deal under $100.00 just be aware that the condition of the hotel and the amenities may not be that good. Our room had all the kitchen appliances and utensils we needed. There was a lot of good English speaking TV, and moves channels available, and from my long experience in visiting Rio this was the best TV and movie experience I have had.
Stayed 8 nights in Aug 2017

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, room comfort
The hotel needs upgrading but at the current price it is a great value.
Stayed 13 nights in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent position
Close to beach, restaurants and bars, and the Rio metro. Nice breakfast
Stayed 3 nights in Jul 2017
Response from Figueiredo on 5 Aug 2017
We thank you for your stay and it was a great pleasure to have you with us

8/10 Good

michael

Liked: Room comfort
Nice location and good size room at a good price
Not bad, but not great. Good location and nice size rooms. But, kind of older. Good price. If I had a choice of stars, I would give it 3.5/5. I would recommend for single guys or couples on a budget, but not really for single women or families. I would definitely stay there again, myself.
Stayed 5 nights in Jul 2017

8/10 Good

Laura, Philadelphia, PA

Liked: Cleanliness, staff & service
Disliked: Room comfort
A good budget hotel, great location
Large, clean room, friendly staff (although most don't speak English). Location 2 blocks from beach and walking distance to everything. Great that breakfast is included (fresh juices every morning were delicious). Room furnishings are not comfortable, but acceptable. A bed was hard, but we slept just fine. Maybe because we were on the go every day and exhausted every night. Overall I would recommend this hotel if you are looking for an inexpensive, clean place to stay in a great location.
Stayed 8 nights in Jun 2017

8/10 Good

sunil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for price and location
Good hotel for the price and good staff Friendly staff
Stayed 6 nights in Jun 2017

8/10 Good

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location very close to the beach
Very clean hotel nice experiencie, the hotel is very good located in Copacabana at two blocks from the beach

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Location convenient to Copacabana beach. Staff very friendly.

6/10 Okay

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
great except
everything was perfect except 1 thing... The aircons are too loud... Property need to upgrade the units asap..

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Staff, good breakfast and very close from beach.

10/10 Excellent

Cyrus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities

6/10 Okay

Frank

Liked: Cleanliness
I have stayed at this hotel many times and overall I am satisfied but many things are getting old and are in need of updating.

8/10 Good

Louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Frank

Liked: Cleanliness, room comfort

8/10 Good

Frank, Houston

Liked: Cleanliness, staff & service, room comfort
This is a small hotel with a friendly staff and I enjoyed staying here. My only negatives are there is no bar and the pool closes at 5:00 in the afternoon.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good value apartment hotel
Two blocks back from Copacabana Beach in quiet neighbourhood. This is an appart-hotel so lacks front of hotel facilities (eg. coffee shop, lounges etc.). Room spacious BUT bathroom was poor - cramped and slightly smelly drains. Balcony overlooks rather run-down area so not very attractive. Good breakfast in pleasant restaurant area. Basically good value with helpful staff.

8/10 Good

Ikem, Houston, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay in Rio - Copacabana Beach
Cozy hotel 2 blocks away from copacabana beach! Will stay here everytime!

8/10 Good

Johan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place in rio

8/10 Good

Heidi, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic apartment hotel in Copacabana
This is a great location, super clean and great value. My only complaints was that the shower was difficult to find the right temperature - freakishly cold or burning hot, and the cold water in the sink made a really loud noise when used (air in the pipes?)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Time in Rio
Well this was a great deal in Rio. Right by the beach. The staff are so helpfuls. Lots of shops and places to eat very close by.

10/10 Excellent

Ernest, Chicago,Illinois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel
great hotel about 2 blocks away from copacabana staff very helpful breakfast buffet was really good highly recommended great price

8/10 Good

chung, california

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near to everything
I've been using this hotel for several times. Next to Copacabana beach, Metro station, many restaurants and super markets. A hotel with just 45 suites but spaceous with small kitchen and living room. Free internet access.

4/10 Poor

William

Disliked: Staff & service, property conditions & facilities
Only for location
Well positioned for Copacabana and nice sized rooms but facilities plot. No room service after 10 pm and pool only open 9am to 5 pm so forget early morning or evening swim.

8/10 Good

Derrick, Atlanta, GA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very very, good
Overall, a very good hotel and I'd stay again

10/10 Excellent

Dror

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Jason, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had everything I look for in a hotel/apartment
Had all the amenities i was looking for in a hotel plus the advantages of an apartment

10/10 Excellent

Linda, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, great staff, and great facilities.
The hotel was very convenient to the beach, metro, and places to walk short distances for great eating places. The staff was all very friendly and helpful with tour reservations, taxis, etc. and they spoke pretty good English. The room was like an apartment with a kitchenette with lots of room and seating. I would highly recommend this hotel rather than paying the high prices on the beach avenue.

6/10 Okay

OC Traveller

Liked: Staff & service
Disliked: Room comfort
Nothing Special
The only good feature is its location. Close to metro station Cantagalo, shops, beach, etc. Noticed silverfish in my room/suite, cleaning staff very loud starting 7:30 am w/complete disregard for people that may still be asleep! TV often did not work, safe deposit box in my room had to be repaired before I was able to use it, internet was very slow, and breakfast buffet was mediocre.

8/10 Good

usha, Castaic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money
Great location. Two and a half blocks from Copacabana beach. Staff were helpful and spoke English. Wifi signal was good. Close to many restaurants and metro station.

10/10 Excellent

Ayan, new york city

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to beach, metro and bars in Copacabana
Great location in Coapcabana Beach area. there is a 24hr cafe on the block. walking distance to many pubs/bars on nearby streets. within 2 blocks of Metro station, and 2 blocks to the beach. Clean spacious room with sitting area, kitchen, fridge, stove. hotel has pool,and great buffett breakfast free for all visitors. Wifi in room and public areas is free. Highly recommended

8/10 Good

Allan, Iraq

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Apartments in an easy to reach loacation
This place is awesome (Rio is Awesome). The hotel is located 2 blocks away from the beach in an easy accessible area. The rooms are spacious and the staff are great. I read a few comments here that people struggled with English, but firstly this is a country where English is not an official language. All staff were super friendly and those that could not speak English always indicated that you should rather speak to the front desk that can assist. I liked the idea of the having separate living and bedroom areas and the minibar was always fully stocked. Although not like a typical hotel these apartments are perfect for any stay in Rio.

6/10 Okay

Casey

Liked: Cleanliness, room comfort
Average hotel is great area, especially for gays
This is an average or better hotel, but a good value for Copacabana. Small lobby, a nice pool and terrace area, but doesn't get much sun in the winter months. Rooms are good and include a microwave and plates and utensils. Also has a two burner unit, but there are no pots or pans to cook with. Coffee maker also included. Bed was comfortable and bath is well appointed. Refrigerator is small and loaded with beer, coke and water for purchase. I had a room on the third floor facing the pool with a nice balcony. It was very quiet but there is no view, and there is no view on the street side, aside from looking down into the street. Free wifi throughout the hotel, I had few problems with it. Neighborhood is nice and safe. Stalos Cafe on the corner is a good restaurant with menus in English and a variety of food (good pizza slices) and can be packaged to go. It is also open 24 hours and is always busy and therefore helps to make the area safe. For the gay crowd, La Cueva is one block away. It is small and only busy on Friday and Saturday from midnight on.

10/10 Excellent

John, New Jersey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
close to many Rio sights
The Hotel is in a good location, Two blocks away from the beach. It is expensive for a 3 star Hotel The staff is not very friendly, but they are knowledgeable. there is a 24 hour restaurant on the corner . Cantagalo Metro station is two blocks away.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location
very nice

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, three blocks or so from the beach
Great location. Very close to the beach and there are many resturants in the area within walking distance. The hotel staff is very professional and pleasant. Also, some of them speak English so that is a big plus for many travelers to Ro de Janeiro. The porteiros are also very friendly by assisting you with your luggage or calling a taxi for you. The breakfast was average, typical Brazilian style breakfast. Overall, good to great hotel for a brief stay in Rio. Will definitely stay there next time I visit Rio.

8/10 Good

dwk, Pensacola, FL

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect Location
The hotel is perfectly located, staff very nice and helpful, and breakfast was delicious. The beds could be a little bit more comfortable. Very close to the beach, restaurants, bus stops, and main streets.

8/10 Good

Saint, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent located
Excellent located property 1-2 blocks from Copacabana and the subway. Staff could not have been friendlier and helpful with our numerous enquiries. We didnt use the pool because of the proximity to beach but could do with a bit of an overhaul but overhaul good value for money in Rio where hotel quality is generally poor for the $$

8/10 Good

Alexey

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

8/10 Good

telia sonera

Liked: Cleanliness, staff & service, room comfort
good hotel in great location
very good location, really nice and helpfull stuff, nothing really to complain about , next time in Rio for sure im gonna be in the same hotel