Terrace/patio
Check availability

Reviews of Windsor Oceanico

4 out of 5
Windsor Oceanico
Rua Martinho de Mesquita 129, Barra da Tijuca, Rio de Janeiro, RJ

Reviews

8.8

Excellent

Rating 10 - Excellent. 625 out of 1002 reviews" "
Rating 8 - Good. 236 out of 1002 reviews" "
Rating 6 - Okay. 80 out of 1002 reviews" "
Rating 4 - Poor. 32 out of 1002 reviews" "
Rating 2 - Terrible. 29 out of 1002 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Alexandra, Charlotte

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 4 nights in Mar 2024
Response from Gilcimar Gonçalves on 27 Apr 2024
Dear Mrs Alessandra,Thank you very much for choosing Windsor Oceânico and for sharing your review with us. We are very happy to know that your stay was pleasant and that we were able to meet your expectations. We hope to welcome you again soon and be able to provide more experiences like this.Best Regards,Gilcimar GonçalvesGeneral manager

2/10 Terrible

Carla

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Gilcimar Gonçalves on 26 Apr 2024
Prezada Sra. Carla, Gostaria de agradecer por ter escolhido o Windsor Oceânico como seu hotel no Rio de Janeiro e por compartilhar conosco suas impressões. Sentimos muito que sua experiência não tenha ocorrido conforme as expectativas. Esperamos revê-la em uma próxima oportunidade. Atenciosamente,Gilcimar GonçalvesGerente Geral

10/10 Excellent

Adriana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Área de lazer tem a vista melhor
Stayed 3 nights in Apr 2024
Response from Gilcimar Gonçalves on 29 Apr 2024
Prezada Sra Adriana,Muito obrigado por escolher o Windsor Oceânico e por compartilhar conosco sua avaliação. Ficamos muito felizes em saber que sua estada foi agradável e que conseguimos atender às expectativas. Esperamos recebê-la novamente em breve e poder proporcionar mais experiências como esta.Atenciosamente,Gilcimar GonçalvesGerente Geral

10/10 Excellent

Tristan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First class hotel, wonderful stay. Clean, comfortable, spacious. Great rooftop pool and bar. Close to the beachfront - Great promenade with loads of activity! Safe to walk in the area at night to the local restaurants. . Would love to return.
Stayed 1 night in Apr 2024
Response from Gilcimar Gonçalves on 22 Apr 2024
Dear Mr. Tristan,Thank you very much for choosing Windsor Oceânico and for sharing your review with us. We are very happy to know that your stay was pleasant and that we were able to meet your expectations. We hope to welcome you again soon and be able to provide more experiences like this.Best Regards,Gilcimar GonçalvesGeneral manager

8/10 Good

Liliane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked tue view from the pool and my room
Stayed 4 nights in Apr 2024
Response from Gilcimar Gonçalves on 22 Apr 2024
Dear Mrs. Liliane, I would like to thank you for choosing Windsor Oceânico and for sharing the impressions of your stay with us. Your opinion is very important for us to continually improve our services. We are very happy to know that expectations were met. We hope to see you again on your next visit to Rio de Janeiro.Best Regards,Gilcimar GonçalvesGeneral manager

10/10 Excellent

Antonny Luty do

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All perfect
Stayed 2 nights in Mar 2024
Response from Gilcimar Gonçalves on 25 Mar 2024
Prezado Sr Antonny,Muito obrigado por escolher o Windsor Oceânico e por compartilhar conosco sua avaliação. Ficamos muito felizes em saber que sua estada foi agradável e que conseguimos atender às expectativas. Esperamos recebê-la novamente em breve e poder proporcionar mais experiências como esta.Atenciosamente,Gilcimar GonçalvesGerente Geral

10/10 Excellent

Waldina, New London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great hotel and area. The only negative thing was the restaurant in the hotel. Food was not worth it.
Stayed 7 nights in Mar 2024
Response from Gilcimar Gonçalves on 12 Mar 2024
Dear Mrs Waldina, Thank you very much for choosing Windsor Oceânico and sharing your comments. It is very important to have this feedback from our guests, as it helps us correct any failures and implement improvements. We are very pleased to know that you had a good experience. We look forward to your next visit.Best Regards,Gilcimar GonçalvesGeneral manager

10/10 Excellent

Guled

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most luxury hotel In the world I’ve never seen a beautiful hotel with a amazing name beautiful staff best room rooftop patio and pool are the best I will come back this here again and for the rest of my life
Stayed 9 nights in Feb 2024
Response from Gilcimar Gonçalves General Manager on 21 Feb 2024
Dear Mr. Guled,I would like to thank you for choosing Windsor Oceânico and for sharing the impressions of your stay with us. Your opinion is very important for us to continually improve our services. We are very happy to know that expectations were met. We hope to see you again on your next visit to Rio de Janeiro.Best Regards,

4/10 Poor

Maria

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I didn’t like the service and so many rules I rather stayed in another hotel. I wouldn’t use this hotel again.
Stayed 3 nights in Feb 2024
Response from Gilcimar Gonçalves on 18 Feb 2024
Dear Mrs Maria,Thank you for sharing with us your impressions about our Windsor Oceânico Hotel and we are very grateful for all the notes.We apologize for any inconvenience you may have experienced. However, it's essential to enforce rules to ensure the safety and harmonious coexistence of all our guests.We hope you choose to return to our hotel whenever you visit Rio de Janeiro.

10/10 Excellent

FABIO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Gilcimar Gonçalves on 18 Feb 2024
Boa tarde Sr. Fabio,Não conseguimos visualizar sua mensagem, caso tenha alguma observação, favor nos contatar.

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and they attended to the needs that I had during the stay.
Stayed 3 nights in Feb 2024
Response from Rafael Manske, Gerente de Hospedagem on 12 Feb 2024
Dear Mr. Andrew, I would like to thank you for choosing Windsor Oceânico and for sharing the impressions of your stay with us. Your opinion is very important for us to continually improve our services. We are very happy to know that expectations were met. We hope to see you again on your next visit to Rio de Janeiro.Best Regards,Rafael ManskeHosting Manager

6/10 Okay

Felipe

Travelled with family
Liked: Cleanliness, staff & service, amenities
Permite fumantes na frente do hotel e na area da piscina.por isso nao.gostei
Stayed 2 nights in Jan 2024
Response from Gerente Geral on 30 Jan 2024
Prezado Sr Felipe,Agradeço por compartilhar conosco as suas impressões sobre o nosso Windsor Oceânico Hotel e somos muito gratos por todos os apontamentos .Fico muito satisfeito em perceber que as suas expectativas foram atingidas de uma maneira geral .Em ambientes abertos, não podemos restringir que hóspedes fumem .Esperamos que retorne ao nosso Hotel, sempre que vier ao Rio de Janeiro .Atenciosamente,Fabio PachecoGerente Geral

10/10 Excellent

Celso Antero, Columbus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything works well and the condition of the hotel was excellent , only we had a issue with WiFi very slow and dropped a lot.
Stayed 9 nights in Jan 2024
Response from Gerente Geral on 28 Jan 2024
Dear Mr Celso,Thank you for sharing your impressions of our hotel with us.We work with the aim of fully meeting customer expectations and our guest's opinion is important.We hope to see you soon on your next visit to Rio de Janeiro.Yours sincerely,Fabio PachecoGeneral Manager

8/10 Good

BEN

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Location is great. Staff were very good. Negative sides I think the pool looks considerably nicer in the photos than in reality. There was an awful smell on entering the hotel lobby the first few days & in our room each time we put the air conditioning on. I guess the air conditioning was/is in desperate need of a service/clean. I found breakfast fairly chaotic. The lobby was very modern & Corperate, but I felt the rest of the hotel could do with a bit of an upgrade. The hotel wasn’t bad & I would stay again, I just felt it could be improved a little.
Stayed 6 nights in Jan 2024
Response from Gerente Geral on 28 Jan 2024
Dear Ben,Thank you for sharing your impressions of our hotel with us.We work with the aim of fully meeting customer expectations and our guest's opinion is important.We hope to see you soon on your next visit to Rio de Janeiro.Yours sincerely,Fabio PachecoGeneral Manager

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel but it needs a little upgrade. Great location and a gorgeous view of our hotel window.
Stayed 2 nights in Jan 2024
Response from Gerente Geral on 22 Jan 2024
Dear Mrs Angela,Thank you for sharing with us your impressions of our Windsor Oceânico Hotel .I am very happy to see that your expectations were met.We hope you will come back to our hotel in the next opportunity.At your service,Fabio PachecoGeneral manager

4/10 Poor

Carla

Stayed 5 nights in Jan 2024
Response from Gerente Geral on 23 Jan 2024
Prezada Sra.Carla,Muito obrigado por escolher o Windsor Oceânico e por compartilhar conosco sua avaliação.Seus comentários são muito importantes para que possamos estar em constante melhora com nossos serviços. Sentimos muito que sua experiência não tenha ocorrido conforme o esperado. Nos colocamos à disposição e esperamos revê-la em sua próxima visita ao Rio de Janeiro.Atenciosamente,Fabio PachecoGerente Geral

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Gerente Geral on 22 Jan 2024
Prezado Sr Eric,Gostaria de agradecer por ter escolhido o Windsor Oceânico e por nos pontuar. Sua opinião é muito importante para que possamos melhorar cada vez mais nossos serviços. Estamos muito felizes em saber que as expectativas foram atingidas .Esperamos revê-lo em breve!Atenciosamente,Fabio PachecoGerente Geral

8/10 Good

Andre

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is greatly located right on the beach. Staff was super friendly. Drinks at the bar were excellent but bar food not so good. Check in was slow but check out was fast. I thought their buffet breakfast was “weak”, especially at 20 dollars a head: not enough variety and the entire breakfast experience could have been better presented. Should you need to buy an adaptor for your phone, they only take cash. Room was basic but comfortable.
Stayed 1 night in Jan 2024
Response from Gerente Geral on 22 Jan 2024
Dear Mr Andre,Thank you for sharing with us your impressions of our Windsor Oceânico Hotel and we greatly appreciate all comments in detail.I am very happy to see that your expectations were met.We hope you will come back to our hotel in the next opportunity.At your serviceFabio PachecoGeneral manager

2/10 Terrible

Pedro

Business traveller
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Have to ask for services
Had to ask for our room to be cleaned every day. First day cleaning lady knocked at our door at 8 am to clean the room.
Stayed 3 nights in Jan 2024
Response from Gerente Geral on 20 Jan 2024
Dear Mr Pedro,I would like to thank you for choosing Windsor Oceânico and for sharing your impressions of your stay with us.We are already internally verifying your report.Your opinion is very important so that we can continually improve our services.We hope to see you soon!At your service,Fabio PachecoGeneral manager

10/10 Excellent

Waldo Andres

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great property...all together, excellent.
Stayed 8 nights in Jan 2024
Response from Gerente Geral on 17 Jan 2024
Dear Mr Andres,Thank you for sharing with us your impressions of our Windsor Oceânico Hotel and we greatly appreciate all the positive comments .I am very happy to see that your expectations were fully met.We hope you will come back to our hotel in the next opportunity.At your serviceFabio PachecoGeneral Manager

10/10 Excellent

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience
Stayed 6 nights in Jan 2024
Response from Gerente Geral on 9 Jan 2024
Prezado Sr Nicholas,Gostaria de agradecer por ter escolhido o Windsor Oceânico e por compartilhar conosco as impressões sobre sua hospedagem. Sua opinião é muito importante para que possamos melhorar cada vez mais nossos serviços. Estamos muito felizes em saber que as expectativas foram atingidas .Esperamos revê-lo em breve!Atenciosamente,Fabio PachecoGerente Geral

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel with amazing pool!
Absolutely beautiful hotel with nice clean rooms. Loved the pool area and located in a very safe area.
Stayed 2 nights in Dec 2023
Response from Gerente Geral on 8 Jan 2024
Dear Mrs Jenny,Thank you for sharing with us your impressions of our Windsor Oceânico Hotel and we greatly appreciate all the positive comments .I am very happy to see that your expectations were fully met.We hope you will come back to our hotel in the next opportunity.At your serviceFabio PachecoGeneral manager

10/10 Excellent

KYE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Gerente Geral on 28 Dec 2023
Prezado Sr Kye,Agradeço por compartilhar conosco as suas impressões sobre o nosso Windsor Oceânico Hotel .Fico muito satisfeito em perceber que as suas expectativas foram atingidas por completo .Esperamos que retorne ao nosso Hotel, sempre que vier ao Rio de Janeiro .Atenciosamente,Fabio PachecoGerente Geral

10/10 Excellent

Kyla

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely welcoming and helpful the entirty of our stay. The hotel was clean and well maintained, including the rooms, pool deck, and restaurant. Breakfast was served half the day and was a nice variety. Would highly reccomend a stay here and if I am ever back in Buenos Aires, I would most certainly stay here again.
Stayed 4 nights in Nov 2023
Response from Rafael Manske, Gerente de Hospedagem on 4 Dec 2023
Dear Mrs Kyla, I would like to thank you for choosing Windsor Oceânico and for sharing the impressions of your stay with us. Your opinion is very important for us to continually improve our services. We are very happy to know that expectations were met. We hope to see you again on your next visit to Rio de Janeiro.Best Regards,Rafael ManskeHosting Manager

10/10 Excellent

Brianna

Stayed 2 nights in Nov 2023
Response from Gerente Geral on 23 Nov 2023
Prezada Sra Brianna,Gostaria de agradecer por ter escolhido o Windsor Oceânico e por compartilhar conosco as impressões sobre sua hospedagem .Sua opinião é muito importante para nós. Estamos muito felizes em saber que as expectativas foram atingidas por completo.Esperamos revê-la em breve!Atenciosamente,Fabio PachecoGerente Geral

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Gerente Geral on 15 Nov 2023
Prezado Sr Pablo,Gostaria de agradecer por ter escolhido o Windsor Oceânico e por nos pontuar.Sua opinião é muito importante para que possamos melhorar cada vez mais nossos serviços. Estamos muito felizes em saber que as expectativas foram atingidas por completo.Esperamos revê-lo em breve!Atenciosamente,Fabio PachecoGerente Geral

10/10 Excellent

Yilver

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, within walking distance of the beach
Stayed 2 nights in Nov 2023
Response from Gerente Geral on 12 Nov 2023
Dear Mr. Patrício,Thank you for rating us on this review channel.We work with the aim of reaching our customers' expectations and we are very pleased to know that you took some of your time to tell us about your experience.I hope you return to our Windsor Oceânico Hotel soon, as it will be a pleasure to welcome you again.At your service,Fabio PachecoGeneral manager

8/10 Good

Patricio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2023
Response from Gerente Geral on 12 Nov 2023
Prezado Sr. Patrício,Agradecemos por nos pontuar neste canal de avaliação .Trabalhamos com o objetivo de alcançar as expectativas dos nossos clientes e ficamos muito satisfeitos em saber que dedicou um pouco do seu tempo para contar como foi a sua experiência .Espero que retorne em breve ao nosso Windsor Oceânico Hotel, pois será um prazer recebê-lo novamente .Atenciosamente,Fabio PachecoGerente Geral

10/10 Excellent

OSCAR

Stayed 3 nights in Oct 2023
Response from Gerente Geral on 23 Nov 2023
Prezado Sr Oscar,Gostaria de agradecer por ter escolhido o Windsor Oceânico e por compartilhar conosco as impressões sobre sua hospedagem .Sua opinião é muito importante para que possamos melhorar cada vez mais nossos serviços. Estamos muito felizes em saber que as expectativas foram atingidas por completo.Esperamos revê-lo em breve!Atenciosamente,Fabio PachecoGerente Geral

8/10 Good

Soohyun

Stayed 3 nights in Oct 2023
Response from Gerente Geral on 15 Nov 2023
Dear Mr Soohyun,I would like to thank you for choosing Windsor Oceânico and for scoring us.Your opinion is very important so that we can continually improve our services.We are very happy to know that expectations were met.We hope to see you soon!At your service,Fabio PachecoGeneral manager

6/10 Okay

Ian

Stayed 1 night in Oct 2023
Response from Gerente Geral on 12 Nov 2023
Dear Mr. Ian,Thank you for rating us on this review channel.We work with the aim of reaching our customers' expectations and we are very pleased to know that you took some of your time to tell us about your experience.I hope you return to our Windsor Oceânico Hotel soon, as it will be a pleasure to welcome you again.At your service,Fabio PachecoGeneral manager

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heck yeah!
Great location; Super breakfast. Love the sauna and pool!
Stayed 2 nights in Oct 2023
Response from Gerente Geral on 17 Oct 2023
Dear Mr David,Thank you for sharing with us your impressions of our Windsor Oceânico Hotel and we greatly appreciate all the positive comments in detail.I am very happy to see that your expectations were fully met.We hope you will come back to our hotel more often.At your serviceFabio PachecoGeneral manager

10/10 Excellent

Heydi Johanna Navarro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent hotel
Stayed 5 nights in Sep 2023
Response from Gerente Geral on 13 Sept 2023
Prezado(a) Sr(a) Navarro,Gostaria de agradecer por ter escolhido o Windsor Oceânico como seu hotel no Rio de Janeiro .Estamos muito felizes em saber que as expectativas foram atingidas. Esperamos revê-lo(a) em muitas outras oportunidades!Atenciosamente,Fabio PachecoGerente Geral

4/10 Poor

Luis Enrique

Business traveller
Liked: Room comfort
Stayed 5 nights in Sep 2023
Response from Gerente Geral on 13 Sept 2023
Prezado Sr Luís,Agradeço por compartilhar conosco as suas impressões sobre o nosso hotel. Trabalhamos com o objetivo de atingir as expectativas dos clientes por completo e a avaliação do nosso hospede é importante .Uma pena não termos mais detalhes que justifiquem a sua avaliação.Esperamos revê-lo em breve em sua próxima visita ao Rio de Janeiro .Atenciosamente,Fabio PachecoGerente Geral

8/10 Good

Marianela, Santo Domingo

Stayed 3 nights in Sep 2023
Response from Gerente Geral on 1 Oct 2023
Prezada Sra Marianela,Agradeço por compartilhar conosco as suas impressões sobre o nosso Windsor Oceânico Hotel .Fico muito satisfeito em perceber que as suas expectativas foram atingidas de uma forma geral.Esperamos que retorne ao nosso Hotel, sempre que vier ao Rio de Janeiro .Atenciosamente,Fabio PachecoGerente Geral

6/10 Okay

Thomas

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 8 nights in Aug 2023
Response from Gerente Geral on 4 Sept 2023
Prezado Sr Thomas,Agradeço por compartilhar conosco as suas impressões sobre o nosso hotel. Trabalhamos com o objetivo de atingir as expectativas dos clientes por completo e a avaliação do nosso hospede é importante .Esperamos revê-lo em breve em sua próxima visita ao Rio de Janeiro .Atenciosamente,Fabio PachecoGerente Geral

6/10 Okay

Dale

Stayed 1 night in Aug 2023
Response from Gerente Geral on 7 Sept 2023
Prezado Sr Dale,Gostaria de agradecer por ter escolhido o Windsor Oceânico como seu hotel no Rio de Janeiro e por nos pontuar neste canal. Estamos muito felizes em saber que as expectativas foram atingidas de uma forma geral. Esperamos revê-lo em muitas outras oportunidades!Atenciosamente,Fabio PachecoGerente Geral

10/10 Excellent

paulo, calgary

Stayed 1 night in Jul 2023
Response from Gerente Geral on 15 Aug 2023
Prezado Sr Paulo,Gostaria de agradecer por ter escolhido o Windsor Oceânico Hotel.Sua opinião é muito importante para que possamos melhorar cada vez mais nossos serviços. Estamos muito felizes em saber que as expectativas foram atingidas por completo.Esperamos revê-lo em breve!Atenciosamente,Fabio PachecoGerente Geral

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was beautiful, not so close to popular tourist locations, but with amazing beaches, the breakfast was amazing. Uber rides are cheap in Brazil, so going anywhere was easy, just have to be mindful of rush hours. The view was also insane, with amazing sunsets. Able to do some tours from the hotel. I also stayed in Copacabana at another hotel, the location is closer to everything, however, comparing the hotels Windsor Oceanico was a different level, better level.
Stayed 4 nights in Jul 2023
Response from Gerente Geral on 21 Jul 2023
Dear Mr Ricardo,Thank you for sharing with us your impressions of our Windsor Oceânico Hotel and we are very grateful for all the positive comments.I am very pleased to see that your expectations were fully met.We hope you will return to our hotel many more times.At your service Fabio PachecoGeneral manager

10/10 Excellent

SEUNG

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great. Near the mall. The room was smaller than I expected but it is ok with the value I paid. Nice pool area with the ocean view!
Stayed 1 night in May 2023
Response from Gerente Geral on 2 Jun 2023
Dear Mr Seung,Thank you for sharing with us your impressions of our Windsor Oceânico Hotel and we are very grateful for all the positive comments.I am very pleased to see that your expectations were fully met.We hope you will return to our hotel many more times.At your service Fabio PachecoGeneral manager

8/10 Good

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
The proximity to the beach
Response from Gerente Geral on 22 May 2023
Prezado Sr. Jean,Agradecemos por nos avaliar.Trabalhamos com o objetivo de alcançar as expectativas dos nossos clientes e ficamos muito satisfeitos em saber que dedicou um pouco do seu tempo para contar como foi a sua experiência .Espero que retorne em breve ao nosso Windsor Oceânico Hotel, pois será um prazer recebê-lo novamente .Atenciosamente,Fabio PachecoGerente Geral

8/10 Good

Jonathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2023
Response from Gerente Geral on 22 May 2023
Prezado Sr. Jonathan,Trabalhamos com o objetivo de alcançar as expectativas dos nossos clientes e ficamos muito satisfeitos em saber que dedicou um pouco do seu tempo para nos avaliar .Espero que retorne em breve ao nosso Windsor Oceânico Hotel, pois será um prazer recebê-lo novamente .Atenciosamente,Fabio PachecoGerente Geral

8/10 Good

Nenad

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent area around the hotel with lots of dining and entertainment options
Stayed 3 nights in Apr 2023
Response from Gerente Geral on 10 May 2023
Dear Guest,I would like to thank you for choosing Windsor Oceânico and for sharing your impressions of your stay with us. Your opinion is very important for us to continually improve our services. We are very happy to know that expectations were met. We hope to see you soon!At your service,Fabio PachecoGeneral Manager

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great getaway to experience Rio
The location is excellent and staff are very helpful, especially the concierge team.
Stayed 2 nights in Apr 2023
Response from Gerente Geral on 10 May 2023
Dear Mr Paul,I would like to thank you for choosing Windsor Oceânico and for sharing your impressions of your stay with us. Your opinion is very important for us to continually improve our services. We are very happy to know that expectations were met. We hope to see you soon!At your service,Fabio PachecoGeneral Manager

10/10 Excellent

Yuri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's clean
Stayed 6 nights in Mar 2023
Response from Rafael Manske, Hosting Manager on 3 Apr 2023
Dear Mr Yuri, I would like to thank you for choosing Windsor Oceânico and for sharing your impressions with us. Your opinion is very important for us to continually improve our services. We hope to see you again on your next visit to Rio de Janeiro.Best Regards,

8/10 Good

Jessica Paola Ayala, Luque

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023
Response from Rafael Manske, Hosting Manager on 25 Apr 2023
Estimada señora Jessica, Me gustaría agradecerle por elegir Windsor Oceânico y por compartir sus impresiones de su estadía con nosotros. Su opinión es muy importante para mejorar continuamente nuestros servicios. Nos alegra mucho saber que se cumplieron las expectativas. Esperamos volver a verle en su próxima visita a Río de Janeiro.Atentamente,

10/10 Excellent

Eugene

Liked: Staff & service, property conditions & facilities
The area was safe and the staff was kind and helpful.
Stayed 5 nights in Mar 2023
Response from Gerente Geral on 31 Mar 2023
Dear Mr Eugene,Thank you for sharing your impressions of our Windsor Oceânico Hotel with us and we are very grateful for all the positive comments.I am very pleased to know that your expectations were fully met in our hotel.We hope you will return to our hotel many more times.At your service,Fabio PachecoGeneral Manager

10/10 Excellent

Otavio, Naples

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second time at the hotel. Great location and staff. Everybody is so friendly and helpful. However, we need to give a special shoutout to Ana Paula who was our checkin "artist". Excellent breakfast and 5 min walking to the beach. Three great points outside the hotel: Na Brasa Columbia a restaurant close by near "Pepê"trailer. Amazing food and a draft beer called "zero grau" and the best "caipirinha". Another excelent restaurant is "Casuarina" in Recreio Beach. We love it! We got a taxi, because it's is a 20 min drive away. But it's more than worth it. The seafood board, "Tabua de frutos do mar" is out of this world!
Stayed 4 nights in Mar 2023
Response from Gerente Geral on 22 Mar 2023
Dear Mr Otavio,Thank you for sharing with us your impressions of our Windsor Oceânico Hotel.I will make sure your kind words reach our collaborator.I am very pleased to see that your expectations were fully met.We hope you return to our Hotel whenever you come to Rio de Janeiro, as we will be with open arms to welcome you again.At your service,Fabio PachecoGeneral manager

4/10 Poor

fernando

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room was missing some amenities such as coffee maker and not enough clothing storage, the hotel is not prepared to receive people from other countries besides Brasil, I could not believe that people was bringing prostitution into the hotel and no one seems to care.
Stayed 5 nights in Mar 2023

10/10 Excellent

joseph

Business traveller
Liked: Property conditions & facilities
It was a great place to stay great service but in the dining area was to cold to eat people asked to lower the air conditioning but it wasn't done.
Stayed 1 night in Feb 2023
Response from Gerente Geral on 7 Mar 2023
Prezado Sr Joseph,Agradeço por compartilhar conosco as suas impressões sobre o nosso Windsor Oceânico Hotel e somos muito gratospelos apontamentos .Fico muito satisfeito em perceber que as suas expectativas foram atingidas .Esperamos que retorne ao nosso Hotel, sempre que vier ao Rio de Janeiro .Atenciosamente,Fabio PachecoGerente Geral