We stayed here for 4 nights in Sept 2019. We stayed in the quad room for 4 people room #220. It was clean, it had 2 double/queen beds, there was a small fridge, and good air conditioner. The beds were harder than I'm used to. This room had a full tub which is rare. All of the staff were so friendly and helpful!! They will book tours for you and recommend restaurants, and help with directions.The front desk is 24/7. The hotel is right by the train/bus/metro station which was very convenient. We took the metro/subway to other parts of town and it was very easy. There are lots of good restaurants and shops close by. The tour company for the day tours we did was right around the corner so that was also very convenient. This hotel has a small elevator and a good continental breakfast with pastries, cereal, ham & cheese, juice, etc. I can't stay enough about the staff here! They were amazing!