Reception

Reviews of Hotel Milani

3 out of 5
Hotel Milani
Via Magenta 12, Rome, RM

Reviews

8.0

Very good

Rating 10 - Excellent. 237 out of 729 reviews" "
Rating 8 - Good. 311 out of 729 reviews" "
Rating 6 - Okay. 122 out of 729 reviews" "
Rating 4 - Poor. 40 out of 729 reviews" "
Rating 2 - Terrible. 19 out of 729 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Greenwood

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not flashy but a great find for us. A short walk from the Rome train station. A free guided tour of the area with a local tour guide who loves his home city of Rome. Extremely friendly staff.
Stayed 1 night in Apr 2024
Response from Staff Hotel Milani on 1 May 2024
Dear Guest, Thank you for your feedback! We’re delighted to hear that you found our hotel to be a great discovery. Our location, just a short walk from the Rome train station, makes it convenient for travelers. The complimentary guided tour of the area, led by a local guide who has a deep affection for Rome, is a unique experience we’re proud to offer. We are happy that our friendly staff was of service to you, we make the most so that the Hotel Milani staff is dedicated to ensuring your stay is memorable. We hope to welcome you back soon!Warm regards, Hotel Milani staff

6/10 Okay

Anthony

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff and the breakfast make this hotel. The facility rooms are old style very small and need more attention. This is more a hotel for inexpensive tour groups.
Stayed 2 nights in Apr 2024
Response from Staff Hotel Milani on 24 Apr 2024
Dear Guest, Thank you for taking the time to share your feedback. We're glad to hear that you enjoyed our friendly staff and breakfast offerings. We take all guest feedback seriously, and we apologize if the room size and style did not meet your expectations. We are continuously working to improve our facilities and guest experience, and your comments will certainly be taken into consideration. We strive to provide a comfortable and enjoyable stay for all our guests. We hope to have the opportunity to welcome you back in the future and exceed your expectations.Warm regards, Hotel Milani staff

10/10 Excellent

John J

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel has been completely renovated since our last stay 16 years ago. Wonderful, lovely breakfast served each morning hosted by a number of great people including Everson and Christian. Hotel is located close to the train station. Would recommend this hotel to anyone.
Stayed 5 nights in Apr 2024
Response from Staff Hotel Milani on 22 Apr 2024
Dear guest,Thank you for choosing the Hotel Milani for your recent stay. We’re delighted to know that you appreciated the recent renovations we’ve made since your last visit 16 years ago. Our commitment to maintaining a blend of historic charm and modern comfort is at the heart of our hotel.Breakfast is indeed a special time, and we’re glad you enjoyed it. Our team, including Everson and Christian, takes pride in providing a warm and welcoming experience for our guests. Their dedication ensures that each morning starts with a delightful meal.As for our location, being close to the Termini station makes it convenient for travelers like you. Whether you’re exploring the historic center of Rome or heading out on an adventure, our proximity to transportation hubs is a definite plus.We truly appreciate your recommendation, and we look forward to welcoming you back whenever your travels bring you to Rome. Safe journeys!Warm regards, Hotel Milani staff

6/10 Okay

Carlos

Travelled with family
Liked: Cleanliness, staff & service
Location was close to the Termini Train station. The room was not as nice or as large as the description and photos. The staff was very nice and helpful.
Stayed 4 nights in Mar 2024
Response from Staff Hotel Milani on 30 Mar 2024
Dear Guest, thank you for choosing Hotel MilaniThank you for posting your courteous feedback on ExpediaWe appreciate your kind effort. We are really glad you had a nice stay with us and we will of course learn from your advice. Feel free to come back anytime you want to! Would be a pleasure for us. Best regards

6/10 Okay

Edward

Liked: Staff & service
Property is dated with poor facilities. Service from Debora was good and helpful.
Stayed 3 nights in Mar 2024
Response from Staff Hotel Milani on 30 Mar 2024
Dear guest,We truly appreciate your feedback and are delighted to hear that our staff made your stay enjoyable with their kindness. We apologize for any inconveniences caused by the dated aspects of the hotel. We are constantly working on improvements and modernizations to provide our guests with a more satisfying experience. We hope to have the opportunity to welcome you back in the future to showcase our progress. Thank you once again for choosing to stay with us and for sharing your experience

10/10 Excellent

Amy

Travelled with partner
The staff was excellent! The area wasn’t the greatest but given the city it’s in the conditions noted seem to be everywhere. Would definitely stay there again.
Stayed 3 nights in Nov 2023
Response from Staff Hotel Milani on 25 Feb 2024
Dear Amy, thank you for the very kind words.See you soon at the Hotel Milani.Hotel Milani Staff.

8/10 Good

Bradley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and great customer service. Next time we are in Rome will be staying again. Thanks for a lovely weekend.
Stayed 2 nights in Feb 2024
Response from Staff Hotel Milani on 6 Feb 2024
Thank you for your review! We work hard to meet expectations like yours and we are glad to know that our dedication leads to good results. We are glad to welcoming your again.

10/10 Excellent

Iuliia

Stayed 8 nights in Jan 2024
Response from Staff Hotel Milani on 22 Apr 2024
Dear Guest, Thank you for ranking us at the maximum score, we hope we can have you as our guest again any time soon! Best regards, Hotel Milani staff

4/10 Poor

Surakshitha

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Staff Hotel Milani on 25 Feb 2024
Dear Guest, thank you for your review.Your satisfaction is our priority.We work every day to improve our services and we look forward to having you as our guest again in the near future.Kindest regards,Staff Hotel Milani.

2/10 Terrible

Helber

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Do not stay here. Mattresses are terrible, you can actually feel the metal and they would not do anything about it. In the same area there are other hotel Moderno or Weatern that seem much newer. Avoid at all cost
Stayed 3 nights in Dec 2023

8/10 Good

antonio

Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Ronald

Stayed 3 nights in Dec 2023

10/10 Excellent

Apple

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
great staff. very clean and cozy room
Stayed 2 nights in Nov 2023
Response from Valentina on 28 Nov 2023
Dear guest,Thank you for your positive review about your stay at Hotel Milani. We are thrilled to hear that you found our staff to be great and our rooms to be clean and cozy. Our team strives to provide a welcoming and comfortable environment for all our guests, and your kind words are a testament to their efforts.We look forward to welcoming you back to Hotel Milani in the future.Best regards,

8/10 Good

Muhammad Qasim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good access but lacks maintenance
Good access from train station, staff was good as well. Room was on kind of lower 1st floor, so i cant say direct access to lift was there. I used stairs all the time. My room door was wobbly, seems someone had a rough use of that before. AC turned off by itself every few minutes, that was big downside. In Summay, it is an old hotel, with some renovations, but it lacks maintenance.
Stayed 3 nights in Oct 2023
Response from Valentina on 5 Nov 2023
Thank you for your review. We are pleased to hear that you found our hotel’s location convenient and our staff helpful. We apologize for the inconvenience caused by the wobbly door and the AC turning off frequently. We will make sure to address these issues promptly. We appreciate your feedback regarding the room being on the lower 1st floor and the lack of direct access to the lift. We will take it into consideration for future improvements. Thank you for choosing our hotel and we hope to see you again soon!

6/10 Okay

Mariangela

Liked: Staff & service
Disliked: Property conditions & facilities
Great location lots of restaurants and transit but the hotel needs an upgrade. The staff was wonderful and very helpful
Stayed 3 nights in Oct 2023
Response from Valentina on 28 Oct 2023
Thank you for your review. We are glad to hear that you enjoyed our hotel’s convenient location with easy access to restaurants and transit. We appreciate your feedback regarding the need for an upgrade. We are constantly working to improve our facilities and services, and we will take your comments into consideration as we move forward.We are thrilled to hear that our staff was wonderful and very helpful during your stay. We pride ourselves on providing excellent customer service, and we are glad that our team was able to assist you.Thank you again for your review, and we hope to have the opportunity to welcome you back soon.

8/10 Good

Valentin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Its very close to the train station
Stayed 1 night in Oct 2023
Response from Lorenzo on 25 Oct 2023
Dear Valentin,thank you for your kind review. We are glad to hear that you enjoyed our convenient location near the train station. We hope to see you again soon at our hotel. Best regards, Hotel Milani

4/10 Poor

Darrin

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Loved the staff! Staff were super friendy and helpful. Lots of nice reataurants nearby and the staff reco of La Famiglia restaurant is a must! Exactly how I pictured a true Italian family restaurant. After that it goes downhill from there. Room was stifling with no individual AC. Explanation was that it was centrally controlled for everyone and they had it at 24C and wouldn't budge. Also the WiFi sucked. If you need to rely on WiFi don't stay here. Room was very dingy and depressing. If you want a fairly cheap price cloae to Termini station and not planning on being in the room much like us it does the job.
Stayed 1 night in Oct 2023
Response from Lorenzo on 25 Oct 2023
Dear Darrin,thank you for your honest review.We are happy to hear that you loved our staff, who are always friendly and helpful. We are also glad that you enjoyed the nearby restaurants and our recommendations. We apologize for the inconvenience caused by the lack of the AC and the poor WiFi connection. We are working on improving these aspects of our service, as we value your comfort and satisfaction. We are sorry that you found the room dingy and depressing. Our hotel offers different types of rooms and colours, some more bright and spacious. We hope you will give us another chance to impress you in the future. Best regards, Hotel Milani.

6/10 Okay

Mariangela

Travelled with group
Disliked: Amenities, property conditions & facilities
Good location but the property was very old but clean. The floors were cement so you could hear people above walking and talking the shower was good but you only got shampoo. The price was just okay for location
Stayed 2 nights in Oct 2023
Response from Lorenzo on 25 Oct 2023
Dear customer, thank you for your review.We are glad that you appreciated our good location, which is one of our strengths. We apologize if you found our facility very old, but we would like to emphasize that it is always clean and well-maintained. As for the concrete floors, this is an architectural choice that respects the original style of the building, but we understand that it may cause some annoying noises. We will do our best to ensure your peace of mind during your stay. We are glad that you enjoyed the shower, but we are sorry that you found only shampoo as a bath product we are just trying to improve them. Finally, regarding the price, we believe we offer value for money appropriate to our category and area. We hope to have you as our guest again in the future. Best Regards, Hotel Milani

10/10 Excellent

Ivy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely helpful. They catered to our every need and went above and beyond standard service... from the desk clerk helping us get our luggage to our room at midnight to finding us an electrical adapter to locating super glue for a broken nail. Wow! Just wow!
Stayed 1 night in Oct 2023
Response from Lorenzo on 18 Oct 2023
Thank you for sharing your experience with us. We are glad to know that our staff did an excellent job in meeting your needs. We are proud to have such a dedicated and professional team that always strives to go above and beyond the standard service for our guests. We greatly appreciate your feedback and hope to welcome you back in the future.If you need further assistance, please do not hesitate to contact us. We will be glad to help you in any way we can.Hotel Moderno

6/10 Okay

Kim, Homosassa

Travelled with family
Liked: Staff & service
Disliked: Amenities
Pros: very cold AC, close to train station, mini fridge. Cons: Room was very outdated and small. There was a water leak in the room next door and at 1am was awoken by workers and dripping water. 1 very uncomfortable classroom style chair, Very minimalistic room.
Stayed 2 nights in Oct 2023
Response from Lorenzo on 18 Oct 2023
Thank you for sharing your experience with us. We are sorry to hear that your stay did not meet your expectations. We apologize for the inconvenience caused by the water leak and the noise from the workers. We will make sure to address these issues with our maintenance team to ensure that they are resolved promptly.Regarding the room, we appreciate your feedback and will take it into consideration as we continue to improve our facilities. We hope that you will give us another chance to provide you with a better experience in the future.If you need further assistance, please do not hesitate to contact us. We will be happy to help in any way we can.Best regardsHotel Milani

10/10 Excellent

Kathy

Travelled with partner
Liked: Cleanliness, staff & service
The hotel is older, but well maintained. Rooms are large and the bed is great, but only basic amenities, liquid soap, towels and mini fridge. Staff were great at check in. There are many restaurants nearby, and it’s very close to the train station, which was why we chose it.
Stayed 1 night in Oct 2023
Response from Lorenzo on 18 Oct 2023
Thank you for sharing your experience with us. We are glad to know that you found our hotel well-maintained and enjoyed the spacious rooms and comfortable beds. We apologize for the limited amenities in your room, which included liquid soap, towels, and a mini-fridge. We appreciate your feedback and will take it into consideration as we continue to improve our facilities.We are pleased to hear that our staff provided great service during check-in. We will make sure to pass on your kind words to them.Our hotel is located near the train station, which makes it convenient for travelers.If you need further assistance, please do not hesitate to contact us. We will be happy to help in any way we can.Best regards Hotel Milani

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Valentina on 20 Oct 2023
Dear Guest, thank you for choosing Hotel Milani and Thank you very much indeed for posting your detailed review. We are pleased to read that you have enjoyed our brand new rooms and our breakfast: our rich buffet was thought in order to give to our guests the right boost to face a day full of sightseeing around the "eternal city". Best regards,

10/10 Excellent

Lucille Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean. The room was plain and small but perfect for our one night stay. It’s very close to the train station. Had plenty of hot water and towels, a great hair dryer, a safe that we used. The bed was very comfortable but the pillows were too hard for my preference. We did not eat there so can’t comment on the food. Would stay there again.
Stayed 1 night in Oct 2023
Response from Lorenzo on 18 Oct 2023
Thank you for sharing your experience with us. We are glad to know that you found our hotel very clean and enjoyed the comfortable bed, plenty of hot water, towels, a great hair dryer, and a safe in your room. We apologize for the pillows being too hard for your preference. We appreciate your feedback and will take it into consideration as we continue to improve our facilities.Our hotel is located near the train station, which makes it convenient for travelers. We are happy to know that you found it close to the train station. If you need any recommendations for restaurants or other activities in the area, please do not hesitate to ask.We will wait youBest RegardsHotel Milani

10/10 Excellent

Jorge, TORONTO

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location that was close to Roma Termini.
Stayed 3 nights in Sep 2023
Response from Lorenzo on 18 Oct 2023
Thank you for sharing your experience with us. We are glad to know that you loved our hotel’s location, which is situated near the Roma Termini station. We hope to welcome you again in the future.Best regardsHotel Milani

10/10 Excellent

Slava

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just few minutes walking from Rome termini. Good access with public transportation. Nice room. Polite staff. Breakfast is so so, not so tasty
Stayed 1 night in Oct 2023
Response from Hotel Milani team on 14 Oct 2023
Thank you for your opinion! We appreciate your feedback and are glad that you are satisfied with our room and service.

6/10 Okay

Ivan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This is an extremely old building (duh; you're in ancient downtown Rome) so don't expect the most modern facilities. But it's near the Termini Station, the streetside restaurants are everywhere. It's about a 1/2 hour walk to many of the most popular destinations.
Stayed 2 nights in Sep 2023
Response from Lorenzo on 18 Oct 2023
Thank you for sharing your experience with us. We appreciate your feedback and are glad to know that you found our hotel’s location convenient, situated near the Termini Station and many popular destinations. We apologize for any inconvenience caused by the outdated facilities. We appreciate your understanding that our hotel is located in an ancient downtown area of Rome, which adds to its charm and character.If you need further assistance, please do not hesitate to contact us. We will be happy to help in any way we can.Best regards Hotel Milani

6/10 Okay

Erin

Travelled with partner
Liked: Staff & service
Dated and small, but the bathroom was a good size
Stayed 2 nights in Sep 2023
Response from Team Milani on 16 Sept 2023
Dear Erin,Thank you for choosing Hotel Milani.We are glad that you appreciate our bathroom.Hope that you can choose us again.

10/10 Excellent

Perla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Locación Fantástica
Fue una estadía maravillosa. El personal súper amable y servicial. La ubicación es súper buena, a minutos caminando del Termini, con acceso al metro de Roma. Opciones de restaurantes, pastelerías y tiendas alrededor. Me quedaría de nuevo!
Stayed 3 nights in Sep 2023
Response from Team on 9 Sept 2023
Dear Ms Perla,Thank you for choosing the Hotel Milani during your stay in Rome.We are pleased that you have enjoyed our services and our staff.We look forward to your future holiday in Rome.

6/10 Okay

Tara

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
We got an "upgrade" to their other hotel but it felt more basic than the one we originally booked. The breakfast was just "ok". The staff was very helpful and friendly. The room was basic but we were only staying for 1 night and the proximity to Roma Termini cannot be beat.
Stayed 1 night in Aug 2023
Response from Hotel Milani Team on 8 Sept 2023
Dear Tara,Thank you for nice words about our staff. We are sorry you did not enjoy your stay at the other hotel. It is a brand new 4 star hotel and we had a big structure problem, so we could not accomodate you here. The other hotel beeing brand new and 4 star instead of 3, was more expensive and this is way we said you had an upgrade. We really hope you will give us a second chance and come back to our hotel.Kind regards,Hotel Milani Team

10/10 Excellent

Lawrence

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in Aug 2023
Response from Tharidu M. on 13 Aug 2023
Hello Lawrence, Thank you for choosing Hotel Milani as your stay in Rome, we are pleased to see that you have given us a really high rating. It means a lot to us. Thank you and we hope to see you again. Team Milani.

10/10 Excellent

Anam

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely loved this hotel. The hosts especially were amazing, they catered to all our needs. Thank you to Alessia and everyone who looked after us so well. We will definitely be staying at Hotel Milani on our next trip to Rome.
Stayed 3 nights in Aug 2023
Response from Tharidu M. on 13 Aug 2023
Hi Anam, Thank you for choosing Hotel Milani for your stay in Rome, we really appreciate the lovely review you have given us, can't wait to host you again. See you soon hopefully. Team Milan.

10/10 Excellent

john

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It did the trick in these hot summer days….a properly running AC system was a welcome need.
Stayed 1 night in Jul 2023
Response from Tharidu M on 3 Aug 2023
Hello John, we are glad you enjoyed our AC hope it kept you well fresh enough to consider another stay with us. Thank you for the really high rating our team really appreciate it.Team Milani.

8/10 Good

Vilma Carmen

Liked: Staff & service
Stayed 4 nights in Jul 2023
Response from Team Milani on 26 Aug 2023
Dear Vilma,Thank you for choosing Hotel Milani and for your kind feedback.

10/10 Excellent

Donald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location close to train station. Very friendly staff and a nice breakfast!
Stayed 1 night in Jul 2023
Response from Team Milani on 25 Jul 2023
Dear Donald,We are happy that you choose us for your stay in Rome, we always trying to do our best to make your journeys enjoyable.Hope that you choose us in future.

10/10 Excellent

Ryan, MONCTON

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very central hotel near bus drop offs at Termini station in Rome. Incredible staff of ladies at the front desk who were incredibly supportive and helpful.
Stayed 1 night in Jul 2023
Response from Team Milani on 25 Jul 2023
Dear Ryan,Thank you for choosing Hotel Milani for your stay in Rome.We always do the best to make your journey comfortable and memorable.Hope that you choose us for a future trip in Rome.

10/10 Excellent

Bharat

Stayed 2 nights in Jun 2023
Response from Team Milani on 25 Jul 2023
Dear Bharat,Thank you for the maximum score, we hope to see you again.

8/10 Good

Andy, Brea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
You can not say anything negative about the property’s front desk. They are friendly and helpful. The fourth floor has a high ceiling and we book four people with two-room unit. The room has a separate door with a small hallway to the bathroom. The floor is concrete/ stone so bring a sandal. It does not have a closet with one European cool not cold refrigerator. The breakfast is a light choice. The AC switch with no light on is “ON.” You can purchase 24 hours or three days public transportation at Train Station Hudson or newspaper stand downstairs. The bus stop might be hard to find as some stops are facing the street but nothing beat the goodness of the hub. There is a supermarket downstairs as you enter/ exit the station to the hotel. It has better pricing and fresh squeezed OJ for 5.79 euros. You need to remember the number and use the scale to print pricing before going to the cash register.
Stayed 2 nights in Jun 2023
Response from Hotel Milani on 2 Jul 2023
Dear Guest,Thank you for your extensive and detailed review and the compliments to our guests.We hope to see you again soon.Best regards,Hotel Milani Team

10/10 Excellent

Tischia

Stayed 2 nights in Jun 2023
Response from Team Milani on 25 Jul 2023
Dear Tischia,Thank you for the maximum score, we hope to see you again.

8/10 Good

Liezel

Travelled with group
Liked: Cleanliness, property conditions & facilities
Great stay other than air con issues
Lovely hotel, nice aesthetic, friendly, helpful staff, clean. Convenient for the station and a longer but easy walk into the city. Only issue is that the air con is controlled from reception but the phones don't seem to work so you can't get the temperature changed. We asked for it low but room did not cool. Called reception multiple times during our stay and no answer, ended up calling the external hotel telephone number to get through.
Stayed 2 nights in Jun 2023
Response from Hotel Milani Team on 18 Jun 2023
Dear Liezel,Thank you for your honest review, we will definitely look into this problem. Thank you again for reporting it. We hope to see you soon.

2/10 Terrible

Roberto, Caguas

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Hotel set the air from front desk But never goes below 24 Very hot And first night the air don't work They change my room next day Stll the new room was very hot Dont recomended
Stayed 3 nights in May 2023
Response from Hotel Milani Team on 10 Jun 2023
Dear Roberto,We are very sorry we did not manage to solve the AC problem in your room, we would like to make it up to you.Please let us know how.Kind regards,Hotel Milani Team

8/10 Good

Abjaisa

Travelled with family
Liked: Cleanliness, staff & service
From all the 4 hotels we stayed in during our trip to Europe, Hotel Milani has the best customer service. The 2 female receptionists were so friendly and nice. They answer our calls from the room so fast and efficient. They booked us a taxi to go to the airport early. The service were excellent. The only thing I did not like was the room bed made me itchy and furniture was kinda dusty. I saw mosquito flying in our room. The room space was big though compared to other hotel rooms.
Stayed 1 night in May 2023
Response from Hotel Milani on 24 May 2023
Dear Abjaisa, We are very sorry that you did not enjoy your stay 100%. We hope that you will come back to stay with us, I am sure we will do better next time.Kind regards,Hotel Milani Team

10/10 Excellent

JOHN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I use a mobility cart and the staff could not have been more helpful in storing the cart, charging the battery and assisting. The breakfast was varied with a wide variety breads and pastries, scrambled eggs with bacon and other meats
Stayed 3 nights in May 2023
Response from Hotel Milani on 24 May 2023
Dear John,We really appreciate you writing us such a beautiful review. We're really glad our staff was helpful and that you enjoyed our breakfast. We hope to see you again soon.Best regards,Hotel Milani Team

10/10 Excellent

Hannah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great friendly staff, only a 5 minute walk to the train station
Stayed 4 nights in May 2023
Response from Hotel Milani on 24 May 2023
Dear Hannah, Thank you for choosing Hotel Milani! We appreciate that you have spent your time on posting such positive thoughts on our hotel. For us all it is really gratifying reading comments as yours. Thank you very much indeed! Best regards, Hotel Milani Team

10/10 Excellent

Shelley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is super close to the Termini station and the staff are incredibly friendly, would stay here again!
Stayed 3 nights in May 2023
Response from Hotel Milani Team on 20 May 2023
Dear Guest, thank you for choosing Hotel Milani Thank you for posting your courteous feedback on Expedia.com We appreciate your kind effort. We are really glad you had a nice stay with us and we will of course learn from your advices. Feel free to come back anytime you want to! Would be a pleasure for us. Best regards, Hotel Milani Staff

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were extremely helpful and friendly
Stayed 2 nights in May 2023
Response from Hotel Milani on 11 May 2023
Dear Guest, thank you for choosing Hotel Milani and thank you for posting your genuine considerations about our hotel. We are glad to read your kind words about our staff and will be sure to let them know. We look forward to welcoming you again. Best regards, Hotel Milani Team

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2023
Response from Hotel Milani on 11 May 2023
Dear Guest, thank you for choosing Hotel Milani and thank you for taking the time to posting your review about our hotel. We look forward to welcoming you again. Best regards, Hotel Milani Team

8/10 Good

Lindsay

Travelled with group
Liked: Cleanliness, property conditions & facilities
Hotel clean and modern. Would recommend hotel however Rooms not really sound proof could hear people up and down the stairs and in the corridor and also could hear people in the rooms next door. Great location though - 5 minute walk to the station termini which has the trains and underground. Staff were very friendly and helpful.
Stayed 3 nights in Apr 2023
Response from hotel Milani Staff on 7 May 2023
Dear Guest, thank you for choosing Hotel Milani and Thank you very much indeed for posting your detailed review. Best regards,

8/10 Good

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Hotel Milani on 28 Apr 2023
Dear Guest, Thank you for taking the time to fill in the questionnaire relating to your recent stay at our hotel. Your comments are precious for us to improve the quality of the services we offer to our guests. We look forward to welcoming you again soon in our hotel. Best regards,Hotel Milani Team

8/10 Good

Ben

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic staff, Great location and comfortable rooms. Our stay at this hotel really surprised us as we were unaware its right next to the main train station in Rome, Termini. You can the tube to many local places, the tourist bus and the train to and from the airport within a short 5 minute walk from the hotel. There are plenty of places to eat locally which all serve beautiful Italian food. A great base for a tourist looking to travel to many of the great sites in Rome.
Response from Hotel Milani on 26 Apr 2023
Dear Guest, Thank you for choosing Hotel Milani! We appreciate that you have spent your time on posting such positive thoughts on our hotel. For us all it is really gratifying reading comments as yours. Thank you very much indeed! Best regards, Hotel Milani Team

10/10 Excellent

Anne

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Hotel Milano has an exceptional location near the train station. They arranged an airport pickup and upgraded our room during Holy Week. Exceptional!! We will be excited to stay again when we return next week.
Stayed 1 night in Apr 2023
Response from Hotel Milani on 6 Apr 2023
Dear Ms. McCol, thank you for choosing Hotel Milani! We appreciate that you have spent your time on posting such positive thoughts on our hotel. For us all it is really gratifying reading comments as yours. We hope to have become now your point of reference in Rome. We look forward to welcoming you again. Best regards, Hotel Milani Team