Studio Suite, Terrace | Terrace/patio

Reviews of Monti Palace Hotel

4 out of 5
Monti Palace Hotel
Via Cavour, n.185, Rome, RM

Reviews

9.2

Wonderful

Rating 10 - Excellent. 628 out of 1002 reviews" "
Rating 8 - Good. 303 out of 1002 reviews" "
Rating 6 - Okay. 47 out of 1002 reviews" "
Rating 4 - Poor. 10 out of 1002 reviews" "
Rating 2 - Terrible. 14 out of 1002 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

JASON, Huntsville

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 7 nights and we enjoyed the room as it was spacious and in good condition with a view of the street below. The windows can be unsafe for small children so be aware of that. The window opens wide, on hinges making it unsafe for children for both windows, one is in the bathroom. We kept both windows open for the air. The A/C is not controllable from the room (not turned on yet) so it was stuffy and too warm to keep the windows closed at night but the room did cool off well. However it is a noisy street with loud cars through the night and young people on the street. The loudest night by far was Friday night. Location is a benefit as the Roman forum and Colosseum are about a 10 min walk. The Cavour metro station is across the street. There is a convenience store down the street but I didn't see any grocery stores, there may be some on Via Cavour as you go towards the Colosseum. There is one elevator that works well but can get busy at times. The breakfast is on the rooftop bar with a nice terrace to look out at the city. The food is just about enough with bread selection, cheese, yogurt, cold meat cuts, some fruit and vegetables and coffee. The scrambled eggs were usually cold and service was busy but not overly warm. They don't get conversational (ask about your day or morning) nor do the front desk staff. Probably a language barrier, hopefully. The highlight is the view, natural light from the windows and adequate breakfast.
Stayed 7 nights in Mar 2024
Response from Laura Gomiero Sales Manager on 18 Mar 2024
Dear Jason,thank you very much for these beautiful comments, we are glad you enjoyed your experience with us. Consider Rome Municipality allow the activities to switch on aircon during April not before. From every room you can select the temperature- A nice grocery and goods market is located right on Via Madonna ai Monti, that lively street at the back of the hotel. Being your stay during the peak time of Marathon days our Team had to dedicate attention to everyone while occupancy was 96%, certainly the would have been glad having more time to talk to each guests however, as you have guessed, this was not possible.We remain at your disposalBest regards

10/10 Excellent

C R

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely stay here again for my next trip to Rome. The hotel room was clean, the room right size for 3 ppl, and breakfast was good. Bathroom was large. The hotel is centrally located to all the sites to walk to. There are plenty of delicious restaurants near by.
Response from Laura Gomiero Sales Manager on 10 Mar 2024
Thank you for your wonderful review. We are pleased you enjoyed your stay, our services and location.We will be waiting for your future stays.Best regards

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Laura Gomiero Sales Manager on 4 Mar 2024
Dear Andrew,thank you very much for the kind request sent.We are pleased you enjoyed your experience with us and remain at your disposal for future requests.Kindest regards

10/10 Excellent

Smruthi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean, receptionist was helpful l! The location was amazing, tons of small shops and restaurants. Would stay here again.
Stayed 2 nights in Feb 2024
Response from Laura Gomiero Room Division & Sales Manager on 22 Feb 2024
Dear Guest thank you for your amazing review,we remain at your disposalBest regards

10/10 Excellent

Rolando

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent room with big bathroom and to the front at couvur metro station. Nice breakfast. Faltó únicamente frutas.
Stayed 1 night in Feb 2024
Response from Laura Gomiero Room Division & Sales Manager on 14 Feb 2024
Dear Rolando,thank you for the kind review, please note we serve only daily fruit salad included in our complimentary breakfast.Best regards

10/10 Excellent

Jorge

Stayed 2 nights in Feb 2024

4/10 Poor

Francesco

Stayed 2 nights in Dec 2023
Response from Laura Gomiero Room Division & Sales Manager on 27 Dec 2023
Francesco we are grateful for this kind 4 stars vote!

10/10 Excellent

Haresh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the tourist attractions, quiet room and good breakfast
Response from Laura Gomiero Room Division & Sales Manager on 14 Feb 2024
Many thanks Haresh, we are pleased you loved your experience with us.

10/10 Excellent

Zoya, brooklyn

Stayed 5 nights in Nov 2023
Response from Laura Gomiero Room Division & Sales Manager on 27 Dec 2023
Grazie Zoya for this full score!

6/10 Okay

Suneet

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Definitely not a 4 star hotel . Bath tub was unsafe and clogged while taking a shower . Tub walls are high, need to be careful when stepping out .same breakfast every day . Close to main attractions in Rome .
Stayed 5 nights in Nov 2023
Response from Laura Gomiero Room Division & Sales Manager on 1 Dec 2023
Dear Guests,we regret that despite we have upgraded you and your family to a larger room you did not book and pay your experience was not satisfactory.Breakfast especially as we understand you all were enthusiast of the food and service! Always the first to arriva at the Rooftop! It seemed you were very happy in fact.Best regards

10/10 Excellent

michael

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff and great property.
Stayed 3 nights in Nov 2023
Response from Laura Gomiero Room Division & Sales Manager on 22 Nov 2023
Grazie Michael!Wonderful review and scoreBest regards

10/10 Excellent

Francis

Stayed 5 nights in Nov 2023
Response from Laura Gomiero Room Division & Sales Manager on 20 Nov 2023
Thak you very much Francis!

10/10 Excellent

Thomas

Stayed 3 nights in Nov 2023
Response from Lau on 20 Nov 2023
Dear Thomas,we are glad and thank you for the kind review!My best regards

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Laura Gomiero Room Division & Sales Manager on 16 Oct 2023
Thank you very much for this wonderful review!

10/10 Excellent

Dinah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was excellent. The location of this hotel makes it easy to find good food and bars at any time of the day.
Stayed 1 night in Oct 2023
Response from Laura Gomiero Room Division & Sales Manager on 14 Oct 2023
Thank you Dinah!We apreciate your kind comments.Best regards

8/10 Good

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not cheap but high quality hotel
Very nice hotel, close to the colloseum, lovely roof terrace, paid a lot but was really good for the price
Stayed 1 night in Oct 2023
Response from Laura Gomiero Room Division & Sales Manager on 7 Oct 2023
Thank you for your kind review, we are pleased you enoyed your stay with us!Kindest regards

8/10 Good

Nicholas

Travelled with group
Liked: Cleanliness, staff & service
Breakfast in the morning was very good, rooms were very clean but smaller than most single bed rooms I had elsewhere. Rooftop bar was nice but patio was not very large but has decent view of Piazza Venezia and forum in the distance. Before you take a shower be sure to take notice that the show foot towel is in shower and may not be easy to see before you turn on water.
Stayed 4 nights in Sep 2023
Response from Laura Gomiero Room Division & Sales Manager on 4 Oct 2023
Dear Nicholas,thank you for your kind review. With 8 room types there is plenty of size to choose at time of booking. Certainly the foot towel is always available int he bathroom for clients use.Best regards

10/10 Excellent

evelyn, Torrance

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here one night. The breakfast options were great. They had plenty of variety. The beds were comfortable. It was walking distance to almost anything, restaurants, shopping, tour buses, attractions. The only down side was the wifi didnt work well in certain areas of our room. We stayed on the 4th floor. The front desk was very friendly and accomodating.
Response from Laura Gomiero Room Division & Sales Manager on 30 Sept 2023
Dear Evelyn,thank you very much for your kind comments!Wi fi connrction is extremely powerful in all hotel areas, sometimes connectivity issues are due to mobile devices blocks and set up placed by suppliers.Kindly check yours before travelling.Best regards

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location near Roma Termini, Collosseum, and restaurants. Comfortable rooms, great breakfast and helpful staff.
Stayed 2 nights in Sep 2023
Response from Laura Gomiero Room Division & Sales Manager on 21 Sept 2023
Dear Kimberly,we are pleased with your review and thank you for your kind comments.Best regards

10/10 Excellent

Alejandro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Nice Hotel. Located at really near of Coliseum and surrounded by plenty of restaurants. The staff was really helpfull. I was able to schedule a pick up from the a airport with them and also they took us to the cruise ship terminal. Alexandro at the front desk was very helpfull.
Stayed 3 nights in Sep 2023
Response from Laura Gomiero Room Division & Sales Manager on 18 Sept 2023
Thank you very much for these kind commentsBest regards

10/10 Excellent

Dieter

Stayed 1 night in Jun 2023
Response from Laura Gomiero Room Division & Sales Manager on 1 Oct 2023
Dear Dieter,we appreciate your high score and remain at your disposal for future needs.Kindest regards

10/10 Excellent

Dana d

Stayed 1 night in Sep 2023
Response from Laura Gomiero Room Division & Sales Manager on 1 Oct 2023
Dana grazie for your amazing comments!We are grateful and pleased you enjoyed your experience with us.Best regards

10/10 Excellent

Caroline

Stayed 3 nights in Sep 2023
Response from Laura Gomiero Room Division & Sales Manager on 14 Sept 2023
Thank you very much Karen for this high score!!

10/10 Excellent

Diana

Stayed 1 night in Aug 2023
Response from Laura Gomiero Room Division & Sales Manager on 22 Aug 2023
Grazie for this full score!

10/10 Excellent

Tayfun

Stayed 1 night in Aug 2023
Response from Laura Gomiero Room Division & Sales Manager on 22 Aug 2023
thank you very much for your vote

10/10 Excellent

Edgardo

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No problem with the hotel, but be careful with the pick pockets in the area of Rome
Stayed 1 night in Aug 2023
Response from Laura Gomiero Room Division & Sales Manager on 18 Aug 2023
Thank you very much Edgardo for your high score. Certainly Rome suffers the same issues of all the capitals in the world.Kindest regards

8/10 Good

Stuart

Travelled with family
Liked: Cleanliness, property conditions & facilities
Loction was excellent, 10 min walk to the Colesium. Hotel was located in a safe area. I would reccomend that the hotel serves coffee and drinks in their lounge area. It's nice to have the option to grab a coffee or a drink in the downstairs area. Roof top bar area is beautiful, however need to reserve time to enjoy and the prices are expensive. Would also reccomend that the hotel provides more than 2 English speaking chanels in the bedrooms, or provides an option to log into Netflix etc.
Stayed 5 nights in Jul 2023
Response from Laura Gomiero Room Division & Sales Manager on 4 Aug 2023
Dear Stuart,thank you for your beautiful review. We are glad you enjoyed your experience with us! Rooftop prices are in line with all other locations in Monti area plus you can find here an amazing view and a kind friendly service.With our best regards

8/10 Good

BLANCA

Stayed 2 nights in Jul 2023
Response from Laura Gomiero Room Division & Sales Manager on 25 Jul 2023
Amazing score!thank you very much

10/10 Excellent

Sara

Stayed 1 night in Jul 2023
Response from Laura Gomiero Room Division & Sales Manager on 18 Jul 2023
Thank you very much Sara for your kind review!

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was well appointed. We particularly enjoyed the daily breakfast that was available and the rooftop bar happy hour. The hotel met our needs in every way and the staff was very friendly. Highly recommend.
Stayed 2 nights in Jun 2023
Response from Laura Gomiero on 28 Jun 2023
Dear diana,thank you for the beautiful review and comments.We are glad you enjoyed your experience with us!best regards

10/10 Excellent

John

Stayed 3 nights in Jun 2023
Response from Laura Gomiero on 7 Jun 2023
Fantastic scorethank you

2/10 Terrible

davide

Stayed 1 night in May 2023
Response from Laura Gomiero on 18 May 2023
Dear Mr Morando,thank you very much for your new message. We do understand your point and apologise if the policy is not clear despite the left your room at 12.40. Kindly note we are fully booked and complimentary late check out cannot be guaranteed in such cases. Consider that if the same room is assigned for other guests’ check in, they have the right to find their accommodation sanitized, free and clean at 2 pm.Housekeeping needs two hours for the full process from 12 to 2 pm. At the same way, in case the room is free for the day, it is obviously on sale for the fullprice however Late check out compromise this action, room will most probably remain empty and supplement must be quoted as per Company indications so that at least the room will be paid a minimum price if remains unsold. Team is compelled to ask for payment.Retaining does not mean customers can pretend free as they pleased. We remain at your disposal Best regards

10/10 Excellent

Lambert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very kind and helpful
Stayed 3 nights in Feb 2023
Response from Laura Gomiero Room Division & Sales Manager on 26 Feb 2023
Dear Lambert,thank you vey much we are pleased you enjoyed your stay.Kindest regards

10/10 Excellent

Ben

Stayed 3 nights in Feb 2023
Response from Laura Gomiero Room Division & Sales Manager on 24 Feb 2023
Thank you for these beautiful comments

8/10 Good

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great hotel and location with friendly staff and amenities, very close to Cavour metro station. Only thing that lets it down is attention to the small things like the kettle lid was broken and the filter on the spa bath kept coming off and was dirty inside. All minor things otherwise very good hotel.
Stayed 3 nights in Feb 2023
Response from Laura Gomiero Room Division & Sales Manager on 18 Feb 2023
Thank you Steven for having reported these important details. We will intervene immediately and do apologise.Grateful for your comments about our hotel and team too!Kindest regards

8/10 Good

Thomas

Stayed 3 nights in Feb 2023
Response from Laura Gomiero Room Division & Sales Manager on 18 Feb 2023
Thank you Thomas for your beautiful review and score!

10/10 Excellent

Belinda

Stayed 3 nights in Dec 2022
Response from Laura Gomiero Room Division & Sales Manager on 5 Jan 2023
thank you very much!!

10/10 Excellent

Raymond

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful lobby at check in. Room is gorgeous- wood floor in room is spectacular. Bathroom is amazing and views from the room are wonderful.
Response from Laura Gomiero Room Division & Sales Manager on 27 Dec 2022
Thank you Raymond! We are pleased you wnjoyed your experience with us. Buon Natale.

8/10 Good

Simon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and surrounded by restaurants.
Response from Laura Gomiero Room Division & Sales Manager on 9 Dec 2022
Dear Simon,thank you very much for the kind review!we are glad you enjoyed your stay and remainat your disposal for future requests.Best regards

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with a great location.
Stayed 2 nights in Nov 2022
Response from Laura Gomiero Room Division & Sales Manager on 14 Nov 2022
Thank you very much Mark!

10/10 Excellent

Cindy and Todd

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This property is very close to the Coliseum and walkable to many other sites as well. No complaints about anything...we're happy we chose to stay here.
Response from Laura Gomiero Room Division & Sales Manager on 8 Nov 2022
Thank you very much Cindy and Todd for your beautiful review!Best regards

8/10 Good

Steffen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from Laura Gomiero Room Division & Sales Manager on 25 Oct 2022
Thank you very muchKindest regards

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool spot. Very close to subway station. Staff was super friendly, cool room. Nice bed. Good breakfast.
Stayed 1 night in Sep 2022
Response from Laura Gomiero Room Division & Sales Manager on 2 Oct 2022
Thank you very much Bruno for your kind review!We appreciate your commentsKindest regards

10/10 Excellent

Dawn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location so close to colosseum and in easy walking distance of so many sights. The area behind the hotel held lots of lovely small restaurants and bars. Although we didn’t use the metro that was just a very short walk. Check in was excellent and very helpful. No complaints very happy!
Stayed 3 nights in Sep 2022
Response from Laura Gomiero Room Division & Sales Manager on 26 Sept 2022
Many thanks Dawn for your wonderful reviewBest regards

6/10 Okay

Christopher

Stayed 2 nights in Sep 2022
Response from Laura Gomiero Room Division & Sales Manager on 23 Sept 2022
Thank you very much for your vote.Best regards

10/10 Excellent

Emil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone at the place was helpful and friendly!
Stayed 6 nights in Sep 2022
Response from Laura Gomiero Room Division & Sales Manager on 22 Sept 2022
Thank you very much, we appreciate your comment Emil

10/10 Excellent

Kjersti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from Laura Gomiero Room Division & Sales Manager on 19 Sept 2022
Thank you very much Kjersti.Kindest regards

6/10 Okay

michelle

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Average at best-
Stayed 1 night in Sep 2022
Response from Laura Gomiero Room Division & Sales Manager on 15 Sept 2022
Thank you for your voteBest regards

10/10 Excellent

Daniela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from Laura Gomiero Room Division & Sales Manager on 10 Sept 2022
thank you very much for your review!