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Reviews of Palazzo Montemartini Rome, A Radisson Collection Hotel

5 out of 5
Palazzo Montemartini Rome, A Radisson Collection Hotel
largo giovanni montemartini, 20, Rome, RM

Reviews

8.8

Excellent

Rating 10 - Excellent. 348 out of 611 reviews" "
Rating 8 - Good. 164 out of 611 reviews" "
Rating 6 - Okay. 62 out of 611 reviews" "
Rating 4 - Poor. 23 out of 611 reviews" "
Rating 2 - Terrible. 14 out of 611 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff! Great location
Stayed 1 night in Apr 2024
Response from Palazzo Montemartini, a Radisson Collection Hotel on 26 Apr 2024
Dear Claudia,thank you so much for choosing Palazzo Montemartini during your stay around Rome and for taking the time to make this good review of our hotel. We can't wait to welcome you back soon!If you have any request, please feel free to reach out.Best,Palazzo Montemartini, a Radisson Collection Hotel

10/10 Excellent

Samir, Abu Dhabi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great 4 night getaway in Rome
Stayed 4 nights in Apr 2024
Response from Palazzo Montemartini, a Radisson Collection Hotel on 26 Apr 2024
Dear Samir,thank you so much for your wonderful review!We can't wait to welcome you back next time in Rome.Wish you all the best.Palazzo Montemartini, a Radisson Collection Hotel

10/10 Excellent

Amitabh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Palazzo Montemartini, a Radisson Collection Hotel on 11 Apr 2024
Dear Amitabh,thank you very much for your review.We hope to welcome you back soon.Best regards,Palazzo Montemartini, a Radisson Collection Hotel

10/10 Excellent

Robert S

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Palazzo Montemartini, a Radisson Collection Hotel on 3 Apr 2024
Dear Robert,thank you for your review and for choosing Palazzo Montemartini, a Radisson Collection Hotel in Rome.Best,Palazzo Montemartini, a Radisson Collection HotelMarketing Department

2/10 Terrible

Lilly

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
It has been a very disappointing experience to stay in this hotel. The hotel reservation and front desk are not reasonable and not helpful. We had an error in booking and the hotel is not accommodating at all.
Stayed 4 nights in Nov 2023

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay, the staff was very friendly. We look forward to staying there the next time we travel to Rome.
Stayed 3 nights in Oct 2023
Response from Palazzo Montemartini, a Radisson Collection Hotel on 15 Nov 2023
Dear Patricia, thank you very much for your review.We are glad to read that you stay was wonderful!We would be happy and honored to welcome you back next time.Best regards,Palazzo Montemartini, a Radisson Collection HotelMarketing Department

2/10 Terrible

James

Stayed 4 nights in Sep 2023

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff goes out of their way to ensure your stay. First room was not up to our standards so we asked for a different room to which they happily agreed. The breakfast was fantastic!
Stayed 3 nights in Aug 2023
Response from Palazzo Montemartini, a Radisson Collection Hotel on 4 Sept 2023
Dear Ryan, thank you very much for your excellent review.We are glad to know that your experience has been great during your stay at Palazzo Montemartini, a Radisson Collection Hotel.Best regards,Palazzo Montemartini, a Radisson Collection HotelRagosta Hotels CollectionMarketing Department

10/10 Excellent

Nazanin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this hotel for 5 nights. It was a combination of modern and old architecture, very clean with friendly staff who were there for us. We enjoyed buffet breakfast with variety of food and drinks including champagne and all kinds of fresh fruit juices and homemade cakes and Italian desserts. Rooftop restaurant has a great view with live music, and we had great time having dinners and drinks there. Rooms are clean and with modern design. SPA and pool area is very nice, clean, and quiet that after a busy day you can relax there. We loved staying there and I recommend it to everyone who has a great taste. N. Nazmi from the US. .
Stayed 5 nights in Aug 2023
Response from Palazzo Montemartini, a Radisson Collection Hotel on 4 Sept 2023
Dear Nazanin, thank you so much for your feedback and for choosing Palazzo Montemartini for your vacation in Rome!Thank you for recommending our hotel to others with great taste. We hope to welcome you back in the future for another memorable stay. If you have any further feedback or requests, please don't hesitate to let us know.Best regards,Palazzo Montemartini, a Radisson Collection HotelRagosta Hotels CollectionMarketing Department

4/10 Poor

Zheng

Disliked: Staff & service, property conditions & facilities, room comfort
Disappointing stay.
This hotel is very over-priced for the quality of their rooms and the service they provide. We booked a queen bed but instead were given a room with 2 single bed pieced together. We booked a 50min couple massage but was shortchanged cuz only 40min was actually done. The staff is slow in getting our stored luggage and we missed our train despite staying directly opposite the station. The surrounding environment is also not very safe and clean. Overall,I will not book again.
Stayed 2 nights in Aug 2023
Response from Palazzo Montemartini, a Radisson Collection Hotel on 22 Aug 2023
Dear Zheng,we appreciate your feedback regarding your recent stay at our hotel. We will take into consideration your comments about the staff's response time and luggage retrieval. We value your input and will use it to enhance our services and to try to further improve ourselves. We remain available for any eventualities.Bes regards,Gabriele RizzoliCommunity Manager - Ragosta Hotels CollectionPalazzo Montemartini, a Radisson Collection Hotel

10/10 Excellent

Alexandre

Stayed 5 nights in Jun 2023
Response from Palazzo Montemartini, a Radisson Collection Hotel on 22 Aug 2023
Dear Alexandre,thank you very much for taking time to make this good review of your recent stay at Palazzo Montemartini.Best regards,Gabriele RizzoliCommunity Manager - Ragosta Hotels CollectionPalazzo Montemartini, a Radisson Collection Hotel

6/10 Okay

amjad

Stayed 1 night in Jun 2023
Response from Gabriele Rizzoli Community Manager - Ragosta Hotel on 21 Jul 2023
Dear Amjad,thank you.

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was beautiful and conveniently located adjacent to the train station. There were plenty of great restaurants close. Our room was very nice and the staff was outstanding
Stayed 2 nights in Jun 2023
Response from Gabriele Rizzoli Community Manager - Ragosta Hotel on 21 Jul 2023
Dear Joseph,thank you so much!Best regards,Gabriele RizzoliCommunity Manager - Ragosta Hotels CollectionPalazzo Montemartini, a Radisson Collection Hotel

10/10 Excellent

scott, Indiananpolis

Travelled with partner
Liked: Property conditions & facilities
We enjoyed our stay at the hotel. Very nice restaurant on site. Had dinner there twice during our 4 night stay. It was pricey, but very nice overall.
Stayed 4 nights in Jun 2023
Response from Gabriele Rizzoli Community Manager - Ragosta Hotel on 21 Jul 2023
Dear Scott,thank you very much!Best regardsGabriele RizzoliCommunity Manager - Ragosta Hotels CollectionPalazzo Montemartini, a Radisson Collection Hotel

10/10 Excellent

Amarachi

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was in an excellent location. Very quiet and the team here was very customer oriented
Stayed 6 nights in May 2023
Response from Gabriele Rizzoli Community Manager - Ragosta Hotel on 21 Jul 2023
Dear Amarachi,thank you!Gabriele RizzoliCommunity Manager - Ragosta Hotels CollectionPalazzo Montemartini, a Radisson Collection Hotel

8/10 Good

German, El Paso

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Likes: Huge suite with two balconies. Great included breakfast (top notch). Great included spa experience. Hotel staff very helpful in calling taxi service for us and for helping us get tickets to the Vatican. Dislikes: Wife was furious because air condition would not cool enough and would shut off. After complaining about this on multiple occasions to the front desk, nothing was done to resolve the issue, except for being told that they would take care of it, but nothing happened. This is unacceptable for a 5 star hotel. Very stingy on hand soap and other room toiletries. I had to ask for more soap, since they only gave you one tiny bar of soap. Shower leaking water through the shower walls onto the suite wood floor. This was brought to the front desk’s attention. Cocktails and fancy dinner at the hotel restaurant were way overpriced for what you got. The breakfast which was included in our rate was actually better that our dinner there.
Stayed 2 nights in May 2023
Response from Gabriele Rizzoli Community Manager - Ragosta Hotel on 21 Jul 2023
Dear guest,thank you very much for taking time to make a feedback about our hotel in Rome.We are glad to know that your experience has been great during your stay at Palazzo Montemartini.We will take into consideration all your comments in order to improve further.Best regards,Gabriele RizzoliCommunity Manager - Ragosta Hotels CollectionPalazzo Montemartini, a Radisson Collection Hotel

8/10 Good

Mathieu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel near the train station so convenient
Stayed 1 night in Apr 2023
Response from Gabriele Rizzoli Community Manager - Ragosta Hotel on 21 Jul 2023
Dear Mathieu,thank you!Gabriele RizzoliCommunity Manager - Ragosta Hotels CollectionPalazzo Montemartini, a Radisson Collection Hotel

10/10 Excellent

Veda

Stayed 2 nights in Mar 2023
Response from Gabriele Rizzoli Community Manager - Ragosta Hotel on 21 Jul 2023
Dear Veda,thank you!Gabriele RizzoliCommunity Manager - Ragosta Hotels CollectionPalazzo Montemartini, a Radisson Collection Hotel

10/10 Excellent

Charles

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
You guys will not be disappointed! From the time you arrive in your taxi you’re greeted by the car door. Rain or shine. One raining yucky day the doorman ran outside in the rain and held up the umbrella and opened the door. The food in there is delicious. ALL YOU CAN EAT BREAKFAST BUFFET! Very comfortable beds and awesome water pressured shower heads and stone bathtubs! The staff are at the highest quality of professional! Front desk, bellman, doorman, and restaurant staff Lorenzo the doorman has to be my favorite person in the hotel! He’s the doorman! You guys you must stay here!!! Worth every Euro❤️
Stayed 2 nights in Jan 2023
Response from Daniel Del Sole - Guest Experience Team on 6 Mar 2023
Dear Charles, Thank you for this memorable feedback!We are really glad you enjoyed your stay with us, our main goal is to guarantee a fully satisfying vacation and to make the time you had with us something to be remembered. We are sure we will welcome you again when back in Rome!See you soon, thank you once again.Regards,

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay here all the time because of the location and proximity to many things. It is close to most of the tourist attractions, has a nice breakfast and bar area and is just across from the termini train station which we use a lot
Stayed 1 night in Nov 2022
Response from Daniel Del Sole - Guest Experience Team on 27 Nov 2022
Dear Amy, Thank you very much for leaving your feedback after your stay. We are glad you always choose us for your Roman holidays and you keep up your satisfaction time after time.We daily strive just to reach this important goal: your satisfaction. We are sure we will welcome you again in the near future.Kind regards,

6/10 Okay

Geoff

Liked: Cleanliness, staff & service, property conditions & facilities
Could have been netter
I did not receive the room that was detailed on my booking and reception tried to fob me off saying it was subject to availability, but I booked it in June.
Stayed 3 nights in Nov 2022
Response from Daniel Edoardo Del Sole - Guest Experience on 17 Nov 2022
Dear Mr. Geoff, Thank you for sharing with us your feedback. We are sorry we did not meet your expectations as far as the room category is concerned. We upgraded your booking from a Collection to a Premium room, hoping to guarantee you the best stay possible. We did not reach our goal, which is your satisfaction, although we do hope to have another chance in the future.Kind Regards,

10/10 Excellent

Arrian Arbiol

Stayed 4 nights in Oct 2022
Response from Gabriele Rizzoli Community Manager - Ragosta Hotel on 28 Jul 2023
Dear Arrian,thank you!Gabriele RizzoliCommunity Manager - Ragosta Hotels CollectionPalazzo Montemartini, a Radisson Collection Hotel

10/10 Excellent

Mahbub

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I stayed in the same hotel in 2016, but it was owned and managed by a different company. I was little skeptical this time, still booked due to convenient location. I am extremely satisfied that the hotel maintained its high standard. If I have to specify two positive points I’ll mention excellent staff and highly convenient location.
Stayed 7 nights in Sep 2022
Response from Daniel Del Sole - Guest Experience Team on 12 Nov 2022
Dear Manhub, We really appreciate your comments following your stay here at Palazzo Montemartini, A Radisson Collection Hotel. We strive every day to reach this final goal: your maximum satisfaction and pleasure to spend your time with us. Thank you.We do hope to welcome you once again in the future.Regards,

10/10 Excellent

Mahbub

Disliked: Property conditions & facilities
Stayed 7 nights in Sep 2022

4/10 Poor

Rajeev

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2022

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This beautiful property is located directly across from the train station - Roma termini. We booked one night for its location but will be back again as it was so elegant! My family loved it, we need more time to enjoy more!
Stayed 1 night in Sep 2022

10/10 Excellent

Adam, New York

Stayed 1 night in Aug 2022

4/10 Poor

Rinas

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
I don't think the staff here understands the concept of good customer service, especially expected from a 5 star property. There was a taxi strike in Rome the last 2 days (of 3) that we stayed at the property. The night before checkout I call to arrange for a private car and the answer was that the taxi strike will be over by the morning (my departure). The next morning I check out and ask the bellman for a taxi and the answer was that strike is still on and asked me to arrange for an uber myself at the last minute (at 7 AM in the morning), while scrambling to get to the airport in time. Pure luck, I got an uber just in time (considering that they were in demand due to the taxi strike). Also - at the time of check-in, we request the front desk to call a restaurant to make a reservation - the answer was no one is picking up at the restaurant - my wife gets a local sim and we call, and surprisingly we get through at first attempt (coincidence? maybe not! ). This is not the customer service what we are used to from staying at many other 5 star properties in this trip and in prior trips. This was the worst hotel experience of this trip of 20 days, having stayed at 7 different hotels across different towns in Italy. I would happily give all the other 6 hotels a 5 star rating and this one not more than 2 stars.
Stayed 3 nights in Jul 2022

2/10 Terrible

Vincent

Stayed 4 nights in Jul 2022

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and nice staff
Stayed 7 nights in Jun 2022

8/10 Good

Doran

Travelled with partner
Liked: Cleanliness
It's not bad and conveniently located next to the train station. But we had no water from time to time in our bathroom and when it was on, it was a trickle. Weird smell in the foyer. Our room also had worn leather bean bags stacked against the wall to conceal unfinished building work.
Stayed 2 nights in Jun 2022
Response from Edoardo Leonardi on 27 Jun 2022
Dear Mr. Doran, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay. We always aim to surprise our guests with designs and charming facilities, so we regularly review our accommodation to ensure the highest standards are met. Thanks to your feedback we will ask our team to check the room as a priority. We look forward to your next stay Edoardo Leonardi Room Division Manager Palazzo Montemartini Rome, A Radisson Collection Hotel

10/10 Excellent

Ygdal

Stayed 3 nights in May 2022

10/10 Excellent

shimon

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager of the hotel Marco was very nice and helpful and Francesca from the desk was very welcoming and nice the hotel is clean and good I will definitely come back !
Stayed 3 nights in Apr 2022

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top quality hotel and first rate staff.
I’ve stayed at many hotels, this must be at the top. From the concierge, reception / front of house to the restaurant staff - all provided excellent high quality of service. Can’t speak high enough of this hotel. Looking forward to returning.
Stayed 3 nights in Apr 2022

6/10 Okay

Oluwapamilerin

Travelled with family
Not so 5 star accommodation
The hotel was average, for the price per night and the fact that it is a 5 star hotel, the accommodation and service was average. Breakfast was not great, the location is really good as it is walking distsnce to most tourist attractions.
Stayed 3 nights in Apr 2022

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing modern hotel, great location lovely staff.
Amazing hotel, great location, lovely staff. Nice and modern refit, very cool place.
Stayed 1 night in Apr 2022

6/10 Okay

Roland

Liked: Cleanliness, staff & service
Disappointing
The hotel was nice enough but overly priced. The WiFi was not functional in our room or limited in signal. I would expect a usable connection for the price of this kind of hotel. The hotel seems modern and elegant but some of the feature are broken. The spa shower is inoperable. The best thing about this hotel is the location and friendly staff. The building and rooms could use some TLC.
Stayed 1 night in Dec 2021
Response from Arian Nazari on 8 Jan 2022
Dear Guest, Thank you for taking the time to write your feedback and we still appreciate your attention to detail. I would like to inform you that as soon as we have finished the renovation of the structure and we also have interior design renewal in our project, due to the covid, unfortunately, we were unable to activate our Spa service at 100% but we did our best to dedicate to our guests the best services available. It's always great when we can help guests make the most of their time with us, whether it's recommending a restaurant or showing them how to get around town! We wish to host you in the future to give better service for your Roman Stay in Palazzo Montemartini. Best regards. Guest Experience Manager. Palazzo Montemartini

8/10 Good

Erato

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was superb, very friendly and very welcoming. The hotel is very well located only a 20min walk from the main attractions, such as the Colosseum, Fontana di Trevi, Spanish steps etc. The only downside is that our room on the third world was shaking every time a big vehicle would pass by and the room’s ventilation wasn’t as great. However, we had a great time. The breakfast was perfect for us, very nutritious and very filling.
Stayed 4 nights in Nov 2021

8/10 Good

Ellen

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2021

6/10 Okay

Arian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I’ve stayed at this hotel many times and usually have a great experience. This time around it was extremely different. They had just reopened and seemed unorganized. Despite giving a note ahead of time that we were on our honeymoon and are returning guests, they didn’t have our room ready for us. We waited an hour and a half after the check in time. They did upgrade the room but only after we had to remind them of our note. the staff didn’t even offer us water after our travels. We also ordered waters to the room 2 times before having it delivered after a 3rd phone call to the reception. The hotel has always been a great experience for us but this time around it just didn’t feel the same.
Stayed 1 night in Sep 2021

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Services down, dirty spa and food poisoning...
After traveling across Europe for a few weeks the final stop for our stay in Rome was here at this hotel. I hate leaving negative reviews but feel the experience myself and my Aunt had here should be shared with those who may have high hopes for booking this property. When we checked in the phone in the room was not working. I couldn't call down the to front desk, spa or room service. Instead I was using my personal cell phone to reach the hotel. This was not only a hassle but also at my own expense. After taking spa appointments we witnessed two young couples in the jacuzzi hot tub in the spa area behaving very inappropriately. It was disgusting illicit acts that do not need to be repeated here. I will say we are just glad that we did not have children with us. When I spoke to Marco the manager about this he seemed to smile and find this concern amusing. I was disappointed with the phone not working in the room as well and I had the feeling I was bothering him with these matters. Lastly, to make us 100% sure we will never stay at this hotel again, when eating breakfast at the Senses restaurant downstairs, my Aunt got very sick. She has been traveling and didn't have anything to eat until this meal at the hotel. We are sure it was the omelet she had there and sadly could not eat or sleep for a day and a half. The photos look nice and the location was great however if you can find a better spot for your money I would recommend it. This was a big let down for us.
Stayed 5 nights in Jan 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Nice place with a few laws
Great place but barely warm water for one week in a suite is difficult to accept for a 5 stars Palazzo... Hotels conveniently situated across the termini station so very handy if you arrive by train from the airport. Surroundings are not the best ( a bit noisy and at the crossing of 2 mains streets). Service was impeccable including the in house spa. Food was also very good.
Stayed 4 nights in Dec 2019

10/10 Excellent

richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful you could walk to most site seeing the only thing you need to keep in mind as you are not told when you ask them to call a taxi for you they charge £14 just to make the call! It was a big shock to see on your bill. So you pay the taxi driver and the hotel also the breakfast is £25 for just sitting down I had toast and tea and it still cost £25 very expensive.
Stayed 3 nights in Nov 2019
Response from Giuliano Castiglia on 26 Nov 2019
Dear Guest, Thank you for sharing your experience at at Palazzo Montemartini Rome A Radisson Collection Hotel. I did appreciate all your valuable notes about service and facilities. Concerning the € 14,00 that you saw on your bill, this amount is for the city tax and not for the taxi. We are not allowed to charge any amount for the public taxi on the bill. Please check carefully your bill. The city tax is a tax that is asked from the City of Rome at every hotel, B&B or acomodation. Regarding the breakfast the cost of € 25,00 in not only for a toast or a tea but it consists of a rich and varied buffet along with a wide selection of delights in our a'la carte menu which does not incur a supplement. Please rest assured that we will make good use of your valuable notes. I do hope to have the opportunity of welcoming you back to Palazzo Montemartini Rome A Radisson Collection Hotel in the near future. Best Regards, Giuliano Castiglia Guest service support

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
The stuff is great and the position is great, but the rest is mediocre. The hotel also had no water for some hours, and no hot water at the bath tab section for both days we stayed there.
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it here
Great location is very close to the train station which has a fast train from the airport. The staff was delightful and very helpful. We originally had one of the rooms with the angled walls. We had an issue with the hot water and the manager could not have been more accommodating and helpful. We moved to a spa room which was lovely. The hotel is housed in a very old, gorgeous building but inside it is fully modern. If you do have mobility issues, make sure to check to make sure that they can accommodate you. The shower in our first room was in a very deep bathtub which would be difficult for someone with any physical limitations to use and the second room had steps inside. The neighbor had some great places nearby to eat and the main sites were a quick cab ride away. We will be happy to return here one day soon!
Stayed 4 nights in Oct 2019

6/10 Okay

Verified traveller

Travelled with family, Business traveller
Liked: Staff & service
Great location. Overpriced for what it is . Stains all over the floors,
Stayed 1 night in Oct 2019

10/10 Excellent

Svitlana, New York City

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's modern, very clean and elegant hotel, situated in perfect location - easy to reach from any place in Rome. The stuff was very welcoming, friendly and efficient. I was pleasantly surprised with a room upgrade! Great place to stay in Rome, It will definitely be my place to stay next time I am in Rome!
Stayed 1 night in Oct 2019

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
Stayed 1 night in Oct 2019