I'm not a fan. The room is spacious, clean and comfortable, the breakfast is ok, and the location is good, maybe too close to Piazza Navona, as it's a little noisy. The problem is this is a big-city downtown hotel, and there is no guest service. Zero. And you can't call yourself a B&B, because there is no host. Just a guy whose job it is to take money and clean up the rooms. When we arrived on a hot and crowded Sunday afternoon at 3:00, the guy was cleaning up a room, so we had to wait outside on the street, with luggage, not knowing if there was anyone there at all, because you have to buzz to get in and he wasn't in the office. When we finally did check in, we found the attendants to be pretty much unhelpful with anything. I can't recommend this place.