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Reviews of Relais de l'Opera

Relais de l'Opera
Via Palermo 36, Rome, RM

Reviews

9.0

Wonderful

Rating 10 - Excellent. 319 out of 510 reviews" "
Rating 8 - Good. 144 out of 510 reviews" "
Rating 6 - Okay. 35 out of 510 reviews" "
Rating 4 - Poor. 5 out of 510 reviews" "
Rating 2 - Terrible. 7 out of 510 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Daniela

Travelled with family
Liked: Cleanliness, staff & service, amenities
Perfect location!
Stayed 1 night in Apr 2024

10/10 Excellent

Ryan, Houston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Apr 2024

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was near the places we wanted to visit. The staff was easy to reach either via text or in house phone.
Stayed 7 nights in Apr 2024

10/10 Excellent

Leslie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming staff, very attentive to guests needs, and clean property
Stayed 2 nights in Apr 2024

10/10 Excellent

Marleane A.

Stayed 4 nights in Apr 2024

10/10 Excellent

aridia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel was great for the price, and close to all major attractions, however the surrounding streets were dirty, so that was a bit disappointing other than that great for the money
Stayed 5 nights in Mar 2024

10/10 Excellent

Anna

Business traveller
Great hotel and an amazing support from their team. Great spa!
Stayed 2 nights in Mar 2024

8/10 Good

Tara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice and very clean. 15 to 22 minute walk to Trevi fountain, Colosseum, train station, Spanish steps, Pantheon. I was looking for a place to stay wanted to make sure they had AC. We were told is was still winter, March 12 -21, and we could open the windows. Temps were in the mid 60's. We did open the window and was comfortable. On the 5th day we did get the remote for the AC and was a little more comfortable. Did have a problem just one night where I lost hot water while showering. Ugh. Other than that a nice little place to stay.
Stayed 9 nights in Mar 2024

10/10 Excellent

Aida

Stayed 4 nights in Mar 2024

10/10 Excellent

Alan

Business traveller
It was a pleasure to stay here, there was some construction near by, but the bed was so comfortable I didn’t even care about the drilling sounds, I will definitely come back to this hotel!!
Stayed 5 nights in Mar 2024

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Felt safe walking around even at night.
Stayed 2 nights in Mar 2024

6/10 Okay

Marco

Liked: Cleanliness
Disliked: Property conditions & facilities
The lady at the reception she was very welcoming. However the room was poor.. I found and hair right next to the toilet, the shower was very small and leaking as well. The tv wasn’t working and I called the reception few times no one ever replied. They made u feel ,you lucky if you find them somewhere. I rang the bell few times they made me wait there was not a clear point where the reception was as well very confusing. I woke up with the housekeeping talking on the radio.. Overall wasn’t a pleasant stay won’t recommend it.

10/10 Excellent

Gary, Toronto

Staff were fantastic!
Stayed 6 nights in Feb 2024

10/10 Excellent

Meridith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was wonderful! Sylvia was incredibly helpful throughout our stay and made everything go much smoother.
Stayed 3 nights in Feb 2024

10/10 Excellent

Armando, Coppell

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel in city center close to metro and very quiet. Nice bakery around the corner opens at 5:30am!
Stayed 2 nights in Feb 2024

10/10 Excellent

Randy pliego, Brooklyn

Stayed 8 nights in Jan 2024

8/10 Good

Steven

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
A really good location for the shops and tour of all Rome’s must-sees, Colosseum, Forum, Pantheon, fountains, Vatican City and more.
Stayed 3 nights in Jan 2024

8/10 Good

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

10/10 Excellent

Vera

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, spacious, comfortable - great location!
Amazing help from the consierge who greeted me .. felt very safe in the neighborhood as a solo traveler. the room was large and clean.. the bed was so comfortable. I will absolutely stay here again when I return to Rome.
Stayed 3 nights in Dec 2023

10/10 Excellent

Yik Tai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Alden

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to everything and friendly staff
Stayed 3 nights in Dec 2023

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel and great security, close walking to food and shopping.
Stayed 4 nights in Dec 2023

8/10 Good

Rania

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Andrea Estrada

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s a nice stay, staff has been helpful.
Stayed 4 nights in Dec 2023

10/10 Excellent

Teresia

Stayed 4 nights in Dec 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very accommodating especially when our first room was above construction and they changed us to another room. However the amenities were misleading when it said it had a spa and bar; you had to pay for those. The housekeeping was great; yet they were very loud in the am as the walls were very thin. Also, we had no cable in the second room to watch tv; but not a big deal since we weren’t there to watch tv all day in Rome! But overall it was a great location and great staff!
Stayed 7 nights in Nov 2023

10/10 Excellent

Hee Jae

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and facility! I would definitely stay here again on my next visit to Rome. Thank you so much :)
Stayed 4 nights in Nov 2023

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable hotel with very friendly and helpful staff! Would definitely recommend
Stayed 4 nights in Nov 2023

6/10 Okay

Fiona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was comfortable and location was great. However, there was no mirror in the room asides from the bathroom mirror that steamed up after showers. A long mirror would be useful. Also, the walls were very thin, we could hear everything around us. There was also no coffee in the room, only tea.
Stayed 1 night in Nov 2023

10/10 Excellent

Katia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it , I will come back and stay in this hotel again , good service 👍
Stayed 6 nights in Nov 2023

8/10 Good

Bryan

Liked: Staff & service
Stayed 4 nights in Nov 2023

10/10 Excellent

steve

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Everything was perfect. Would highly recommend!
Stayed 3 nights in Nov 2023

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. The staff are very kind they all speak English and were very considerate. Allowed us to check in early. The spa is fantastic, you have to reserve a time slot to utilize it. The location of this hotel is absolutely perfect, walking distance to everything important. Expedia lists it as having a fitness center but there isn’t one just to clarify. We walked around the city enough that it was a non issue though.
Stayed 5 nights in Oct 2023

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for train station, we car h the bus to airport. Great location for shopping and exploring Rome. Very clean, fresh towels etc. Staff were helpful and pleasant. Would recommend and would stay again.
Stayed 2 nights in Nov 2023

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a clean room within walking distance of the major attractions in Rome (Colosseum, Imperial Fora, Spanish Steps, Trevi Fountain). The staff was helpful (although the reception desk is only staffed from 8 - 9).
Stayed 6 nights in Oct 2023

8/10 Good

Toni

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location room was clean
Stayed 3 nights in Oct 2023

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything
Stayed 3 nights in Oct 2023

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Relais de l’Opera. From the begging upon our arrival, Simone was there ready with our key to take us personally to our room. Easy explanation and very helpful information was provided during our check-in. Cleaning, room and staff ... state of the art. Definitely will come back for my next visit to Rome.
Stayed 3 nights in Oct 2023
Response from Simone on 7 Nov 2023
Dear Daniel, thank you very much for your kind review. Our aim is working everyday to do the best possible for our guests from every point of view. We look forward to host you again to our Relais. Best Regards, The Front Office Department.

10/10 Excellent

Peter

Travelled with partner
Hotel was awesome very clean and the staff was very attentive
Stayed 4 nights in Oct 2023

8/10 Good

HAROLD W

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 5 nights in Oct 2023

6/10 Okay

li

Stayed 3 nights in Oct 2023

10/10 Excellent

Mary

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice people, helpful.
Stayed 2 nights in Oct 2023

10/10 Excellent

Romel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff clean rooms and very helpful with customer care recommend to who ever is traveling to Rome and wants to be near all touristy places.
Stayed 4 nights in Oct 2023

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place in Rome!
It was awesome! From the communication beforehand on how to take transport to the hotel, to the service while there and setting up transport to the airport for our early morning flight. Absolutely awesome hotel in ever way.
Stayed 2 nights in Oct 2023

10/10 Excellent

Marlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service and staff was excellent
Stayed 1 night in Oct 2023

10/10 Excellent

Arlene

Travelled with family, Travelled with group
Great location Friendly and helpful staff Very clean
Stayed 3 nights in Oct 2023

10/10 Excellent

Marlene

Stayed 1 night in Oct 2023