Poole Hotel Guide - Rossmore Leisure Centre hotels in Poole, United Kingdom.

"Parking is limited, and if the car park is full, you'll need to leave you car in a municipal car park nearby. If you want a space close to the hotel, you can pay up to £48 for twenty-four hours! This wasn't ideal, but we managed. The hotel was lovely and clean, and the room we stayed in was excellent. Our check-in was soured by staff questioning what we'd booked and trying to push us to stay in the garden rooms. We booked the King Suite with our dog. The hotel was advertised as dog-friendly. We arrived, and they tried to offer us a stay in the garden room instead. They told us that we should have contacted the hotel directly to obtain consent for bringing our dog. We'd already contacted their customer services team to check, and they told us not to contact the hotel. We were told that there was an additional fee of £45 for our dog to stay, as they'd need to get the room cleaned afterwards. We paid the fee. We were again asked about staying in the garden room. I told them that we will stay in the room we paid for, and they finally relented. We had a lovely stay in the room, so when we checked out in the morning, we asked about booking again, only to be told, flatly, that dogs are not allowed in the hotel. This is contradictory, as if dogs aren't allowed to stay, why would you need an option to pay a supplementary fee of £45? They told us we could only stay again if it was in one of the garden rooms. Frustrated, we left without booking again. "

"Awesome facilities. Staff is very kind. "

"Convenient for the city. Bathroom toilet seat dirty on our arrival . Breakfast cold, waitress kindly agreed to heat it up in the microwave and it it was returned with along black hair on it"

"The hotel was comfy, clean and close to local amenities. Staff were friendly and happy to help with any queries. Breakfast was lovely with a nice selection of food. Room was cosy and everything needed to make the stay enjoyable e.g. fast wifi, hairdryer, iron etc. Would stay here again :-)"

"Staff excellent very clean pool very good disappointed there was no disabled access to the spa"

"Had a lovely stay at the Norfolk Royale, lovely having the swimming pool and jacuzzi to ourselves and really good to have the car park next to the hotel although was slightly pricey. Very close to the centre but not too close that it was really noisy at night which was good. Breakfast was fairly good although would have been nicer to be able to have it a bit later at the weekend. Room was very clean although the room was a little hot and could only open one window. Would stay again"

"Very clean apartment close to near by amenities I would recommend if visiting Poole "

"Beautiful home with everything you needed. The only downside we found was the games room was cold and took a long time to warm up.The hot tub went down to 35 degrees at 5pm and could not be used in the evenings, we have one ourselves and this should not be the case, it should be at the right temperature at all times, other than when it is used, then it should get back up to temperature with in hour or so, but this did not happen, so could not be used as thought until 10pm. A lot of the games had pieces missing so again could not be used "

"Very good host and stay! "