All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
I stayed in a large room in a separate annex to the pub. Really comfy and clean. Bar area was great and although i didnt try it, the food looked good, Will stay here again
Meika
Stayed 1 night in Apr 2024
Response from Brentwood on 13 Apr 2024
Meika, were so glad to hear you enjoyed your stay with us and hope to see you again soon, thank you for your feedback.Kind Regards
Our stay at the Brentwood was excellent . The staff were all very helpful and very courteous . Rooms are basic but clean and have all the facilities that you would need . I would definitely stay at the hotel again .
Verified traveller
Stayed 1 night in Dec 2023
Response from The Brentwood on 1 Feb 2024
Hi, thank you for taking the time to leave us such a lovely review, were really happy to hear that your experience with us was a good one, we will pass on your comments to the rest of the team. We hope to see you again soon, thanks again.
What a lovely place. Staff were so friendly and helpful room was lovely. Had a lovely meal next door and a fab breakfast in the morning. Would definitely stay again.
Fantastic place to stay, I always stay he when in the area. The staff are lovely and nothing is too much trouble.
Sean
Stayed 2 nights in Nov 2023
Response from Brentwood on 25 Nov 2023
Hi Sean, thank you so much for leaving us a lovely review, so glad to hear you enjoyed your stay with us and will of course pass on your comments to the rest of the team.RegardsBrentwood Team
Reception experience was good, staff quick and friendly, decent breakfast, clean and warm room, the best money-comfort stay
Irina
Stayed 2 nights in Oct 2023
Response from The Brentwood on 28 Oct 2023
Good Afternoon, Irina and thank you for such a lovely review and high rating your feedback is very important to us and we are so happy to know you enjoyed your stay with us. I will of course pass your comments onto the rest of the team, we hope to see you again soon, have a nice day.
6/10 Okay
EMMA
26 Oct 2023
Liked: Staff & service
EMMA
Stayed 1 night in Oct 2023
Response from The Brentwood on 28 Oct 2023
Hi Emma, thank you for your rating, if you would like to contact us perhaps we can discuss what could we do to improve your rating..
Excellent comfortable room.
Food Excellent as always.
Excellent friendly staff.
Steve
Stayed 1 night in Oct 2023
Response from The Brentwood on 26 Oct 2023
Hi Steve, Thank you for your lovely comments and high rating, were glad that you enjoyed your stay with us and will pass your comments onto the rest of the team. Take care and we hope to see you again soon.
8/10 Good
Adrian
Business traveller
22 Oct 2023
Liked: Cleanliness, staff & service
Toy fair stay
It’s ok,clean,tidy. Not worth the £80 I paid as have stayed in better places & have paid less. Could do with a spruce up(loo roll holder was loose for instance) a lick of paint wouldn’t go a miss especially. Bed was comfortable & room was clean so nothing majorly wrong with it but probably wouldn’t return at that price.
Adrian
Stayed 1 night in Oct 2023
Response from The Brentwood on 26 Oct 2023
Hi Adrian, we appreciate you taking the time to leave us feedback. If you could let us know which room you stayed in we can get investigate this further as we are always wanting to make our guests feel comfortable when they stay here so to hear that your experience was not to your satisfaction is quite upsetting.
My stay was exceptional. Staff were friendly, polite and accommodating. The only issue I found was the amount of stairs to climb to access my room, because the hotel doesn't have a lift.
Corey
Stayed 1 night in Oct 2023
Response from The Brentwood on 21 Oct 2023
Corey, we strive for 100% satisfaction, and it is great to see you had such a positive experience at our hotel, and we thank you for taking the time to leave us such a lovely review and we will make sure that your comments get passed onto the team, should you stay with us again perhaps request a ground or first floor room to which there is less stairs. Take care
6/10 Okay
Gemma
15 Oct 2023
Disliked: Property conditions & facilities
Gemma
Stayed 2 nights in Oct 2023
Response from The Brentwood on 21 Oct 2023
Gemma, thank you for leaving us a rating, was there anything in particular that would have improved your rating, please email us if you wish to discuss this further.
Lovely stay with great staff. Not sure if just my room but an upgrade on the mattresses as my one was very springy and could feel it on my back
Tom
Stayed 1 night in Oct 2023
Response from The Brentwood Team on 10 Oct 2023
Good Afternoon, Tom and thank you for taking the time to leave us a review, if you could let us know which room it was, then we can take a further look at this.Regards
6/10 Okay
Verified traveller
5 Oct 2023
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
It is such a lovely old building, not so keen on the newer accommodation part. Plenty of parking. The staff are lovely and friendly. Shower curtain in the room needed replacing - had mastic and stains on. Bedhead wall needs skimming and repainting as finish was bumpy and chipped. Carpet in room looked quite new so some money has been spent recently. A tea tray in the room would be better than stuffing the items in a plastic glass. Proper glasses for fruit juice at breakfast would be nicer than the plastic ones available.
Verified traveller
Stayed 1 night in Sep 2023
Response from The Brentwood Team on 10 Oct 2023
Hi Anonymous, I'm concerned about the poor rating you've given us. Is there anything in particular that we could have been better? If you'd like to share more about your experience with me, please get in contact as I'd really like to understand how we can improve.
6/10 Okay
Maria
Travelled with partner
4 Oct 2023
Liked: Cleanliness, staff & service, amenities
The bedrooms are a little tired and the annex corridor smelt fusty - very lumpy pillows and hard bed - but the linen was clean - not a lot more to say really other than it served a purpose for an overnight stay after a day and evening out in the area !!
Maria
Stayed 1 night in Sep 2023
Response from The Brentwood Team on 10 Oct 2023
Hi Maria, thank you for leaving us a review, your comments will be noted and passed onto management to be looked into further, as we aim to give 100% to all our guests and on this occasion we can only apologise that your stay was not as you had hoped.
Tv didn't work , and breakfast took along time , wouldn't stay again
Matthew
Stayed 1 night in Sep 2023
Response from The Brentwood Team on 10 Oct 2023
Good Afternoon, Matthew, I'm concerned about the poor rating you've given us. Is there anything in particular that we could have been better? If you'd like to share more about your experience with me, please get in contact as I'd really like to understand how we can improve.
8/10 Good
Wayne
28 Sept 2023
Wayne
Stayed 1 night in Sep 2023
Response from The Brentwood Team on 10 Oct 2023
Hi Wayne, thank you for your high rating.
10/10 Excellent
Michael
24 Sept 2023
Michael
Stayed 1 night in Sep 2023
Response from Brentwood on 26 Sept 2023
Hi Michael, we really appreciate your high rating and would love to hear if anything or anyone in particular made your stay an enjoyable experience.RegardsKaren (Hotel Team Leader)
What can I say!! I keep on going back as it’s great, from check in to check out!! Staff on reception to staff in the bar to the cleaners!!
They are all so friendly and helpful.
Then there’s the room!! Just clean & comfortable.
Be back again when I’m in the area!!
Roy
Stayed 1 night in Sep 2023
Response from Brentwood on 26 Sept 2023
Good Afternoon, Roy so wonderful to hear such lovely comments which of course will be passed onto the rest of the team. We pride ourselves on delivering great service to all our guests whether they dine in the restaurant or stay in the hotel. We look forward to your next visit and we do hope you have a lovely day.RegardsKaren (Hotel Team Leader)
10/10 Excellent
Ross
18 Sept 2023
Ross
Stayed 2 nights in Sep 2023
Response from The Brentwood on 19 Sept 2023
Thank you for your high rating. We hope to see you again soon
10/10 Excellent
peter
12 Sept 2023
peter
Stayed 5 nights in Aug 2023
Response from Brentwood on 15 Sept 2023
Hi Peter, thank you so much for the high rating and we hope to see you again soon.
Good Morning, Wayne thank you for taking the time to leave a lovely review and high rating, have a lovely day
8/10 Good
Danny
5 Sept 2023
Danny
Stayed 1 night in Aug 2023
Response from Brentwood on 7 Sept 2023
Hi Danny, thank you for taking the time to leave us a high rating, we hope to see you again soon.
6/10 Okay
Christina
4 Sept 2023
Christina
Stayed 1 night in Sep 2023
Response from Brentwood on 26 Sept 2023
Hi Christina, we appreciate you leaving us a rating, and would love to hear what we could have done to make your stay with us a more enjoyable experience, if you wish to discuss this then please drop us a line.Regards Karen (Hotel Team Leader)
8/10 Good
Wayne
Business traveller
30 Aug 2023
Liked: Cleanliness, staff & service, room comfort
Wayne
Stayed 1 night in Aug 2023
Response from brentwood on 31 Aug 2023
Hi Wayne, thank you so much for the high rating, we hope to see you again soon.
Easy to book, decent hotel, decent breakfast, clean and tidy, needs a bit of updating
Verified traveller
Stayed 1 night in Aug 2023
Response from Brentwood on 22 Aug 2023
Thank you for taking the time to leave us a review and high rating, have a nice day!
10/10 Excellent
John
14 Aug 2023
John
Stayed 2 nights in Jul 2023
Response from Brentwood on 22 Aug 2023
Thank you for the high rating we hope to see you again soon.
8/10 Good
Mark
Travelled with family
6 Aug 2023
Liked: Cleanliness, staff & service, room comfort
Mark
Stayed 1 night in Aug 2023
Response from Brentwood Team on 11 Aug 2023
Good Morning, Mark thank you for taking the time to leave us a good rating.
4/10 Poor
James
Business traveller
5 Aug 2023
Disliked: Property conditions & facilities
Not good, sorry
It is a budget hotel, but it’s stank of damp and the toilet leaked in our room. Yes you get what you pay for, but the smell made me feel rather ill.
James
Stayed 1 night in Aug 2023
Response from Brentwood on 6 Aug 2023
Good Morning James, sorry to hear that your room was not upto expectation this is not our usual standard of service, what room did you stay in so that I can report the leak as we are currently updating the bathrooms.
The two nights spent at the hotel was lovely. The staff were very friendly and welcoming, hotels room was clean and the environment was quite. I would stay again in my next trip to Rotherham.
Olawale
Stayed 2 nights in Jul 2023
Response from Brentwood on 25 Jul 2023
Good Evening, Thank you for taking the time to leave us such a wonderful review, your comments will be passed onto the team and we look forward to seeing you again here at The Brentwood.Kind Regards Karen (Hotel Team Leader)