Good morningIt is appropriate in answering the notes to make a small history of what happened.She showed up with a cat in tow, booked the cheapest room in the chalet we assigned the apartment, always in the chalet, (bedroom, living room and bathroom) that we dedicate to those traveling with an animal because it allows you to accommodateit in the living room.No price difference was requested.In the morning I found the refund request, reason: the property does not accept pets, although dogs and cats are allowed in the property, there is no hot water and there is no wifi.When you came to have breakfast I asked the reason for this behavior, perhaps you did not think that I had already received the request, after a few jokes it was concluded that it had all been a misunderstanding andthe accident was mentioned, so I thought.Now instead I receive a bad review justified with mismatched statements, in fact the chalet had been chosen by you, the hot water was there because you used it all as you claim, you were assigned an apartment to be able to take the cat with you as you did, the amount of water available has always been sufficient for both rooms in all the years since the opening of the plant. The advance payment is required by the agreements provided with Expedia, perhaps he preferred the refund but since the cat had been accepted, indeed there had been assigned an apartment instead of a room, the hot water was in large quantities, the WI FI had not been asked, the refund is not due and that's it. In conclusion I would like you to realize the quality of the service given, including a super breakfast and an apartment instead of a room and why we have excellent reviews from customers.Greetings

Thanks for your review. Good-bye! Cordialement.

Merci, à bien tot. Anna

Merci, à bien tot. Anna

Thanks. Good-bye. Anna

Grazie del vostro commento, vi attendo con piacere quando riterrete opportuno ripassare da noi. Cordialità. Anna

Grazie , speriamo di riavervi tra di noi.Cordialmente. La Bribaudonniere

Grazie delle belle parole.Speriamo di rivedervi presto.La Bribaudonniere

Grazie, siamo molto soddisfatti che i nostri sforzi siano riconosciuti ed apprezzati. Cordialmente. La Bribaudonniere

Merci , à tres bien tot, Cordialement

Grazie, siamo molto contenti del buon giudizio. Speriamo di rivedervi. Cordialmente. La Bribaudonniere - Renata VEDANA

Grazie per l'ottima recensione contiamo di rivedervi. Cordialmente

Grazie, speriamo di rivedervi presto. Cordialmente.

Merci, à bien-tot.

Grazie ed arrivederci. Speriamo in una migliore prossima recensione. Cordialmente.

Grazie , spero di rivedervi presto. Cordiali saluti.

Merci, a très bientot.

Merci, au revoir . Cordialement.

Grazie, sono molto contenta. Speriamo un arrivederci. Anna

Grazie , speriamo di rivederVi- Anna Vedana

Merci, au revoir. Anna

Merci de votre aimable parole. Anna

Il vostro commento ci fa sperare che sarete felici di ritornare. Vi attendiamo con piacere. Anna

Sono felice che siate rimasti soddisfatti della nostra casa e del servizio. Spero di rivedervi presto. Anna

Il vostro commento è sempre apprezzato e mi rende felice. Attendo con piacere il vostro ritorno. Cari saluti. Anna