Saitama Hotel Guide - Family Friendly Hotels in Saitama, Saitama Prefecture

"dirty"

"Clean room, comfortable bed, helpful staff , great location!"

"The location of the hotel is in the center of Tokyo where it is a short walk or subway ride to all the famous tourist spots. The staff is friendly and the amenities are great! I don't know if this is normal in Japan, but as an American, I really appreciated the free toothbrush and toothpaste! It's the little things! Yes, the rooms are rather small, but they are clean and serve their main purpose = a place to keep your belongings and sleep. Trust me, there are so many things to do in Tokyo, you will likely spend most of the day exploring this mega city! Thank you APA hotel and staff! I will be back!"

"The staff and specially the hotel manager were very helpful and nice."

"I recently stayed at Keio Plaza Hotel and had a bit of a mixed experience overall. When I first checked in, I was assigned a room in the South Tower that hadn’t been renovated yet. Unfortunately, the room felt quite dated and a bit worn, and it gave off a slightly unclean impression despite being serviced. That said, the highlight of my stay was definitely the staff. I spoke with the front desk about my concerns, and they were incredibly friendly, understanding, and professional. They offered me the option to upgrade, and I decided to go for it. I’m really glad I did. The upgraded room was a completely different experience: modern, clean, and very comfortable. While I do think the unrenovated rooms could use some attention, the excellent service and the quality of the upgraded accommodations really turned things around for me. If you’re planning to stay here, I’d definitely recommend opting for one of the renovated rooms from the start."

"Convenient location for Shinjuku Station & Airport Express buses (which stop at hotel). Excellent breakfast (but scrambled eggs are like soup). Room (upper-level lady twin - for 2) was tiny and I kept tripping over the threshold and then down again into the tiny prefab bathroom. Deep tub to step into for shower. So much to trip over! One small hard pillow per bed. Dated interior and amenities, though clean, with small window that can’t open. Safe (except for tripping hazards) and convenient but would choose a better hotel (newer, larger room) next time and just get a taxi to the station or AirPort Express stop. Served us well this time but room was claustrophobic and basic, considering the price."

"Room ok, we asked for nonsmoking room but we initially put in a smoking floor. "

"Very nice hotel. Staff were hospitable and helpful. Amenities were great. Location was excellent and accessibility to everything was great. The airport limousine picks up straight outside so getting to the airport with our luggage was a breeze. Great restaurants right outside the hotel. Room cleanliness was ok. We asked for our room to be made but they did not remove and replace the coffee cups we used. I had to ask front desk for fresh ones on the third day and after we used them, they still weren't collected over our 5 day stay. Regardless we still enjoyed the hotel. I consider it an excellent choice and would book again if I ever return to Shinjuku."

"The staff was kind and helpful. It was a comfortable and quiet short trip. The place is accessible to everything. Thank you for making our stay wonderful and memorable. I adore their eco-friendly supply."