Cordial Hoteles hotels in San Bartolomé de Tirajana, Gran Canaria

"Lovely apartment on a well maintained complex with beautiful pool areas. "

"Had a perfect week's stay. All the staff were so friendly, helpful, and made us feel incredibly welcome. Breakfast was fantastic - we loved the pancakes, fresh fruit, and eggs. The pools are beautiful and as the main lazy river winds around the beautifully planted grounds there's always somewhere fairly private and quiet to lay out. The bars are very fairly priced, with great drinks. Housekeeping quick and great attention to detail. Little details like the access to shower room after you've checked out are so helpful! We don't want to leave! "

"Clean room, friendly staff and perfect location "

"Breakfast was great staff super friendly "

"My stay at Hotel Faro was okay, but overall not worth the price. The hotel itself is nice, the location is great, and the staff was friendly. I also had a massage during my stay, and that was honestly one of the highlights—the therapist was amazing. However, for how expensive this hotel is, I expected a lot more. The weather during my stay wasn’t great, and there were little to no indoor alternatives or activities to make up for it. For a hotel at this price point, there should definitely be better options for guests when the weather doesn’t cooperate. Another major issue was how much they charge for everything. It felt like every little thing came with an extra fee. I was even charged for a Coke from the minibar that I didn’t drink. On top of that, there were items placed in the room that looked complimentary, but ended up being charged, with no clear pricing or notice. That was very frustrating and misleading. The breakfast buffet was also disappointing. In my opinion, it was one of the worst I’ve seen—just a mix of random items that didn’t feel well put together or worth it. Overall, while the hotel is nice and the staff is kind, the experience didn’t match the price. Between the extra charges, lack of amenities during bad weather, and underwhelming food, I wouldn’t choose to stay here again."

"Window broken and unable to fix. Noisy in rooms in early evening and early mornings as lots of kids. Biffet pretty good. Inexpensive markets and places to eat rigjt around hotel"

"My agency tried to get in touch with them for an urgent cancellation due to hospitalisation ignoring them by phone and email. Shameless and greedy!"

"It was a lovely looking hotel with a lovely pool area but a little disorganised where the sunbeds were concerned. The rooms were lovely airy and reasonably clean with some cleaners being better than others as regularly found areas they missed but nothing major. We were most unhappy with the dining area as food that was supposed to be hot under the hot lamps were warm at best! So despite having paid for it we went out most evenings. Especially as it was based in the basement with no view. I’m afraid we won’t be returning "

"Nice and clean room, no chair to work on desk"