San Carlos Hotel Guide - Romantic Hotels in San Carlos, San Francisco

"Everyone and everyone very nice and friendly great costumer service staff"

"Shuttle was efficient and somewhat easy to find. Shuttle marked well. Very nice accommodation and good check out. "

"Not up to par with Hilton brand standards. Hormone disrupting cheap room freshener smell to cover the smell of god knows what. Carpet was wet and sticky Just an average/below average experience "

"airport shuttle on time. Breakfast bar adequate. "

"Was just a short business stay over, breakfast was fantastic and service at breakfast just as fantastic."

"The facility was very adequate with the exception that they charge for parking. And breakfast was not complementary."

"I was calling from 6.30 am and was told to call back at 9am. I was not spending the night so I was requesting an early check in. I was pushed from agent to another. I was also told early check in’s are not guaranteed which I completely understand but I had no help from anyone. An agent called niaomi just forwarded my call and then I talked to Rodrigo who was helpful but I was put on hold for 25 mint. Then called back at 10.30 and canceled my reservation which I was put through the front desk immediately. I had a very important zoom to make and had to do it in a parking lot. I ended up booking a day room in aloft hotel who were extremely accommodating. I’m absolutely demand a refund for the room. I have never experienced such incompetence from embassy suites "

"Big, clean rooms. Laid-back clientele. Good place to be with a favorite person and order door dash and not leave the room."

"fantastic service and great location"